Jiffy Lube

  www.jiffylube.com
Work in HR? Unlock Free Profile

Jiffy Lube Reviews

Updated Jul 15, 2014

Be The First To
Add Photos

All Employees Current Employees Only

2.7 108 reviews

43% Approve of the CEO

Jiffy Lube President Rick Altizer

Rick Altizer

(40 ratings)

34% of employees recommend this company to a friend

Review Highlights

Pros
  • Free oil changes every 3 months after probationary period, and 50% off services at any other time(in 6 reviews)

  • Learned a lot from my co workers(in 4 reviews)


Cons
  • LOW pay one time raise after 90 days and completion of computer based training(in 13 reviews)

  • Upper management has no idea what goes on from store to store, only what the numbers are(in 11 reviews)

108 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good learning experience

    Keyholder (Former Employee) San Jose, CA (US)

    ProsNo experience no problem they teach you all you need to know very knowledgeable employees

    ConsHectic schedule management could be a little bit more aware of the needs of the employees and concerns

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    It's good to get your foot in the door

    Technician (Current Employee) Pembroke Pines, FL (US)

    ProsWork on a variety of cars so you get familiar with different makes and models, exposure to new tools, machines, and diagnosis tools.

    ConsCould have a lot of downtime, schedules aren't consistent, on slow days everyone is desperate for work so you may have 5 employees trying to work on one car when it's a single person job.

    Advice to Senior ManagementNone that I can think of

    – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Jiffy Lube need to have better Management

    Cashier (Former Employee) Lawrenceville, NJ (US)

    ProsIt is a place you can learn about how to maintain your vehicle.

    ConsThe challenges are they need to hire better managers.

    Advice to Senior ManagementThe management need to hire better managers to run there companies.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No

     

    You know they're owned by Pennzoil, right?

    CSA (Former Employee)

    ProsGood for learning automotive basics.
    Great work if you have a good team.

    ConsNo money.
    Hot in the summer, cold in the winter.

    Advice to Senior ManagementPay everyone more.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Customer Service Advisor

    Customer Service Advisor (Current Employee) Fairfax, VA (US)

    ProsGood work hours, 40 hours a week. Low pay but with commission. Regional managers care but not branch managers.

    ConsNot good branch Management. Favors some employees. Tolerate laziness. Would be great if leadership is good

    Advice to Senior ManagementMake staff happy and they will be more productive

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A good opportunity but a negative work environment.

    Service Manager (Former Employee) Jacksonville, FL (US)

    ProsJiffy Lube offers realistic opportunity to move to the top from the bottom.

    ConsThe pay is low and employers make most technicians feel unappreciated.

    Advice to Senior ManagementBetter pay and realistic bonus opportunities. Don't give all the negatives and fail to compliment employees when they do something well.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Assistant general manager

    Assistant General Manager (Former Employee) Alpharetta, GA (US)

    ProsGood training programs (CBL) , easy promotions and career growth, most people who you would work with would become like family

    ConsVery low pay but I guess pretty good for an oil change joint, some very lazy co-workers and high sales goals

    Advice to Senior ManagementSometimes too laid back on the guys. Too much "non-work" going on

    Yes, I would recommend this company to a friend

    • No Opinion of CEO

     

    Treating the bare minimum

    Anonymous Employee (Current Employee)

    ProsStore manager is a pretty good guy

    ConsCorporate ignores advice from store level or customers

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Empty Wallet. Migraine.

    CSA (Current Employee) Saint Louis, MO (US)

    ProsYou get a free oil change every three months and discounts on parts through AutoZone or Oriellys.

    ConsThe pay is HORRIBLE. They treat their techs like peasants. They want to become a full service shop now of days but not really increase your pay. They'll hire people who are way above expierence, and then they hire people that can't read a dipstick after training still and screw up peoples cars.

    Advice to Senior ManagementDear management, take advice from tech's and csa's. All you care about is numbers, but i'm sure if you listened to some of us the CSS score would go up and along with sales. I mean we are the bottom of the todom pole. So we do have ideas that would help improve numbers so our salaries would improve. Also, get out of walmart. Walmart is only making profit on you and causing issues. From listing to guest, they liked it better before Jiffy Lube came in anyways. They aren't fans of your pricing.

    I'm sure if you did what valovline does. " if your oil change isn't done in 15 mins its free".
    Maybe that would make your bay times better because people would actually hussle instead of just thinking " its just a oil change place for low pay"

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Worst management I've ever seen

    General Manager (Current Employee) Kansas City, MO (US)

    ProsGood people at the store level. Decent salary. Always something different everyday. Good employee discounts. There are bonus opportunities at the beginning.

    ConsNo one give a crap about you at the top. You're a number. That's it. Management changes almost monthly leaving promises made by management unfulfilled. It's impossible to get raised for your crew. Meetings are set up with no notice, mostly on your days off.

    Advice to Senior ManagementShow a little concern for people and less for sales.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Worked for Jiffy Lube? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.