Just Energy Reviews

Updated 28 August 2014
Updated 28 August 2014
71 Reviews

2.8
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
James Lewis and Deborah Merril
2 Ratings

Review Highlights

Pros
  • Very relaxed, fun work environment if you are in a good team, free to work on a lot of adhoc projects, good bonus structure (in 5 reviews)

  • This is definitely an opportunity to grow beyond being a slave to the 9-5 humdrum (in 3 reviews)


Cons
  • They never mentioned on their ad that it was a door-to-door sales job, but that is what it is (in 7 reviews)

  • long hours, poor organizational structure (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good environment to work in

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Just Energy as a contractor for less than a year

    Pros

    Very friendly and helpful colleagues. Very little administrative interference.

    Cons

    Few employees do not have the sense of professionalism.

    Recommends
  2.  

    i miss it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bilingual Customer Service Representative  in  Houston, TX (US)
    Current Employee - Bilingual Customer Service Representative in Houston, TX (US)

    I have been working at Just Energy full-time for more than a year

    Pros

    nice ppl, good pay. easy job

    Cons

    can be stressful if you let the customers get to you; hours arent the greatest

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Flunctuation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Calgary, AB (Canada)
    Current Employee - Sales Representative in Calgary, AB (Canada)

    I have been working at Just Energy full-time for less than a year

    Pros

    Decent paycheque even without the team average performance, unlimted potential of earning (theoritically)
    Very rewarding in growth of experience of life (instead of career)

    Cons

    It is nothing about stability, insurance and anything else

    Advice to ManagementAdvice

    Organize more efficiently to avoid useless works

    Recommends
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Just Energy

    Pros

    Great company. You can make alot of money if you are a true innovative sales person

    Cons

    Commissioned based salary only can be difficult. Walking up and down knocking on doors will make you feel worthless

  6.  

    Its fun laid back but commission sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative  in  Worcester, MA (US)
    Current Employee - Outside Sales Representative in Worcester, MA (US)

    I have been working at Just Energy full-time

    Pros

    Relaxed people
    Bonus
    Trips
    Start late in the day

    Cons

    JJ week (mandatory 7 days )
    All commission from $10-$150 but average is $40 per enrollment
    Have to wait 3 weeks when you start to get paid

    Advice to ManagementAdvice

    Pay hourly with added commission

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Unless you are desperate, don't work here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outbound Sales/Cold Calling  in  Houston, TX (US)
    Former Employee - Outbound Sales/Cold Calling in Houston, TX (US)

    I worked at Just Energy as a contractor for less than a year

    Pros

    It's a job. And they'll hire ANYBODY.

    Cons

    I can't speak to their benefits and such, because I was from a staffing agency. Then again, more than half of the hourly wage staff at this location is from a staffing agency... That way they don't have to treat you with any kind of respect, or value your contributions. If you leave, they simply call the staffing agency and order a replacement, as easy as ordering a pizza.
    The atmosphere and hours are draconian. They will tell you one schedule when they hire you, but at the drop of a hat, suddenly you're working on a Saturday when you were previously told no weekends... or suddenly you're told that as of tomorrow, you're on a shift several hours later. The few people I saw object to (or simply unable to comply with) these changes - even if it was because they were single parents and needed more notice to arrange child care - were simply let go and replaced.
    They are selling a crappy overpriced product, and wanted us to say whatever we needed to say to get people to switch to them, even if it meant lying... we were trained to fast-talk the customers with lots of mental gymnastics and fuzzy math, to mislead them into thinking that they would save money (when they wouldn't!). Even if you DO complete a sale, you don't get your commission until they have cleared the credit check... and if the customer realizes their mistake and switches back after the first bill, Just Energy TAKES THE COMMISSION BACK out of your paycheck.
    And when you aren't meeting your sales goals (and you won't), they DON'T LISTEN when you try to tell them how "dirty" your call list is (full of disconnected numbers, people on the DNC list, people at poverty-level income who won't pass the credit check), or how short. And once you've exhausted your contact list with 3+ calls to every number on it, instead of giving you a fresh one, they insist you keep harassing the same people and wave gift cards at you as an incentive to meet the quotas that keep going up, despite not ever being met BY ANYONE.
    Discouraging, monotonous, mind-numbing and soul-killing work, for endless hours, and very little compensation. If you value your sanity or self-respect, STAY AWAY.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Houston, TX (US)
    Current Employee - Anonymous Employee in Houston, TX (US)

    I have been working at Just Energy full-time for more than a year

    Pros

    Very Laid back environment, young and fun

    Cons

    management is only concerned with sales, as long as quotas are met on volume of signups then the sales team gets rewarded even if they are selling products way under value and therefore unprofitably.

    Advice to ManagementAdvice

    fully study full value chain of your company sales are great but costs, inefficiencies,and serious lack of technology hinder any kind of growth

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Politics”

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Just Energy

    Pros

    Great discount. Friendly people. Trying to do the right things for customers and staff.

    Cons

    The store manager (former) based decisions on instinct and emotion only. Made life difficult and ultimately a dissatisfying experience.

  10.  

    Company with weak opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Just Energy as a contractor for less than a year

    Pros

    - Easy to get in
    - No real education required

    Cons

    - Weak training
    - No client base, you have to build it on your own while the competition is high and product is not that great
    - Commissions based salary

  11.  

    Just Energy is a company that is Just Embellished

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Just Energy full-time

    Pros

    none really as I was just interviewed there and not even wanting to hear back from them.

    Cons

    I was interviewed there. The most unprofessional interview I have had where the interviewer did not even shake my hand upon meeting me. Her attire was casual. Too loud atmosphere. Position that I applied for was not what they had advertised. They never mentioned on their ad that it was a door-to-door sales job, but that is what it is. Unless you live right next to their location, do no apply. They made it seem like I was the ideal candidate and since they were time contained, wanted me to meet them the next day as their last-minute interviewee, I go in to find other candidates like myself. If a company is not honest from the get-go, how do you expect honesty down the road.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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