Kroger Reviews

Updated 21 October 2014
Updated 21 October 2014
1,614 Reviews
2.9
1,614 Reviews
Rating Trends

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Kroger CEO Rodney McMullen
Rodney McMullen
144 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 73 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 62 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 50 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 93 reviews)

More Highlights

Employee Reviews

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  1.  

    very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Manager in Bahlāna
    Current Employee - Accounting Manager in Bahlāna

    I have been working at Kroger full-time (more than an year)

    Pros

    highly motivated place to work

    Cons

    too much interferece of top management

    Advice to ManagementAdvice

    improve

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Get experience if you need it and leave promptly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Cashier in Lexington, KY (US)
    Current Employee - Front End Cashier in Lexington, KY (US)

    I have been working at Kroger part-time (less than an year)

    Pros

    You can build customer service experience here in college (then leave to find a better "entry-level" position). Being a cashier here can improve your people skills. This job looks helpful or decent on a thin resume. After you're in the union (45 days), it is not easy to fire you. If you're in the right area you can work with some nice people. Some departments may be enjoyable (such as stock).

    Cons

    Kroger doesn't care about its employees. The union does nothing for people who actually do their job. Raises are strictly time based. Starting at minimum wage (new cashier or courtesy clerk), you get your first $0.10 cents raise at six months. After that your next raise is at a year. Praise is very scarce and little rules are often nitpicked (or encouraged to be by upper management). If you start as a courtesy clerk (bagger/cart boy) you have to beg for cashier, which would be fine if it functioned as a promotion but it sadly doesn't. After you're given cashier you get the next paygrade up in the union handbook (very likely ten cents). They can also make you a dual bagger/cashier. If you make supervisor you also get no raise. Vacation benefits and holiday pay are nonexistent until a significant amount of time at the company (over a year).

    Management is also abused and disconnected from their associates. Due to this disconnection, middle management (supervisors and leads) runs the show and are often incompetent because the only credentials they have are that they've been there long enough to require being given their turn at lead or supervisor.

    Advice to ManagementAdvice

    You need to stress competence and praise based raises to bring out the people that are excellent at their jobs. Working here is sadly a grind because you go nowhere unless you stay for a very, very long time. This especially clashes with modern culture when you employ mainly college students. Training is played fast and loose and seems to never be reviewed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Customer 1 Satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician
    Current Employee - Certified Pharmacy Technician

    I have been working at Kroger part-time (more than an year)

    Pros

    Kroger is the second leading grocery distributor under Walmart. Seeing that they only specialize primarily the distribution of food products, that is very impressive. A reason for this is because of their customer 1st orientation. Because the employees focus first on customers, the relationship between customers is mutually better. Obviously there are always angry customers, but the co-workers are all really nice.

    Cons

    It's good for experience and first jobs. The pay is a little lower than when working in a hospice pharmacy. It is hard to get a raise if you are part time.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Store Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Management in Louisville, KY (US)
    Current Employee - Store Management in Louisville, KY (US)

    I have been working at Kroger full-time (more than an year)

    Pros

    Great benefits and compensation package

    Cons

    Holidays and long work days

    Recommends
    Approves of CEO
  6.  

    It was a wonderful first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Courtesy Clerk
    Former Employee - Courtesy Clerk

    I worked at Kroger part-time

    Pros

    not as competitive as some places, so thats refreshing. seniority based employees and union. It was a great first job for me. You get to meet wonderful people. have a fun outgoing lightly physical job.

    Cons

    Pay is not good. not very flexible scheduling. always dealing with managers trying to be friends and make you feel guilty for needing time off.

    Advice to ManagementAdvice

    The management tends to treat younger workers like they are children being policed by parents. a lot like a daycare. otherwise its a good place to work.

    Recommends
    Approves of CEO
  7.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger full-time (more than 3 years)

    Pros

    Treats company well. First job I had where the main store manager was professional and down to earth.

    Cons

    Inventory and back of house would sometimes be a mess.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good starter job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger full-time (more than 3 years)

    Pros

    Good healthcare, union protected job, flexible hours, able to advance in company,

    Cons

    management is not fair to everyone, hard to get rid of people that don't do their job, computer generated schedules suck

    Advice to ManagementAdvice

    You should listen to your employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    All and all a good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Pros

    the kroger i worked at was very tight knit and they were very warm and welcoming. I liked it there

    Cons

    the insurance was good as a hourly but awful as a salaried employee.. I could not write my own schedule

  10. 2 people found this helpful  

    Okay,But could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bagger
    Current Employee - Bagger

    I have been working at Kroger part-time (less than an year)

    Pros

    The employees are really friendly which helps out alot. You can meet alot of cool and funny people.
    some of the customers are great. Some are really friendly and are great to talk to.
    constantly busy I like being busy to a point,so you can't really get too bored.

    Cons

    Pushing carts! It gets really hot outside and you can be out there for over an hour.
    Pay kinda low. For all the work we do I don't feel compensation is fair
    short breaks. I was outside pushing carts in the heat for almost two hours and only recieved a 15 minute break,and then I was sent right back out.
    Baggers get over worked and you are at the bottom of the totem pole. If you stand still for longer than a second you will get yelled out. You are constantly being pulled in eight diffrent directions at the same time;they expect you to do everything!

    Advice to ManagementAdvice

    Allow longer breaks.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Kroger part-time (less than an year)

    Pros

    Flexibility & benefits for part-time associates.

    Cons

    I don't have any cons. It's a great place to work.

    Recommends
    Neutral Outlook
    No opinion of CEO

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