Liberty Mutual Insurance Reviews

Current Employee – been working at Liberty Mutual Insurance full-time for more than a year

Pros – provide a good opportunity for freshers

Cons – bad food health and other things

Yes, I would recommend this company to a friend

Current Employee – been working at Liberty Mutual Insurance

Pros – There is an Unlimited Earning Potential.

Cons – I can not think of one at this time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Liberty Mutual Insurance full-time for more than 3 years

Pros – Good pay and development opportunities.

Cons – This is an old fashioned company

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Liberty Mutual Insurance full-time for more than 8 years

Pros – Good people, mostly good management, some of the EVPs and Presidents are very well intentioned but a bit too focused on the short term and $$$ to realize that the changes are not necessary in the best interest of the employees and the long term

Cons – In addition to the above, very much a "club" of those who have been there a long time and typically just for men. HR is overly processed oriented and can be rude. Culture is so polite not sure what is being said or if work is really getting done at times.

Advice to Senior Management – Open eye's more equally to long-term changes -- what are you truly good at? Stick to it. Open eyes to the "clubs" and the polite culture which is not productive and actually counter-productive.

Yes, I would recommend this company to a friend

Current Employee – been working at Liberty Mutual Insurance full-time for more than a year

Pros – stable company, lots of income potential and great benefits including a company pension plan.

Cons – company is aggressively recruiting, raising sales quotas and choking commissions for current sales reps in order to build a new call center and pay for the new people. Leads are being diluted and the monthly cancellations means you start working your way from a negative before you break even on your sales goal.

Advice to Senior Management – change the cancellations "eye for an eye" policy, train customer service to do some retention work, like "GEICO" and help us keep more of our hard earned customers on the books.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Liberty Mutual Insurance full-time for more than 3 years

Pros – Great culture and environment, people are great and fun place to work. Work is stimulating and never have issues coming to work.

Cons – A lot of processes that have been in place forever and need updating, sometimes that is not a priority

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Liberty Mutual Insurance full-time for more than 3 years

Pros – Liberty Mutual is large so there are many opportunities to change roles and the benefits are decent. The company values pay for performance and is committed to developing its employees.

Cons – The company acts like all other Financial Services companies where suits are a must. Corporate policies are not always executed consistently across departments and groups.

Yes, I would recommend this company to a friend

Current Employee – been working at Liberty Mutual Insurance for more than a year

Pros – Good Coworkers, short work week

Cons – Micro Management Galore, Petty Complaints from Management, Phones Phones Phones!!!

Advice to Senior Management – Less Phone Monitoring, allow your adjusters to work their claims, not be a call center

No, I would not recommend this company to a friend

Current Employee – been working at Liberty Mutual Insurance full-time for more than a year

Pros – Licensing
You learn a lot
The people are nice.

Cons – Not a lot of schedule flexibility
You find yourself apologizing on a daily basis.

Yes, I would recommend this company to a friend

Former Employee – worked at Liberty Mutual Insurance full-time

Pros – Great benefits and good work life balance

Cons – Lack of training and too high expectations.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company