Lincare Holdings

  www.lincare.com
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Lincare Holdings Reviews

Updated Jul 24, 2014

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All Employees Current Employees Only

1.9 189 reviews

22% Approve of the CEO

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John P. Byrnes

(101 ratings)

15% of employees recommend this company to a friend

Review Highlights

Pros
  • Entry level position into healthcare sales industry(in 6 reviews)

  • The compensation is good and they take care of their sales reps(in 5 reviews)


Cons
  • Upper management has lost sight of the roots of it's business - their employees(in 29 reviews)

  • in the span of 5 years we went through 6 Sales Reps(in 20 reviews)

189 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Customer Service Representative

    Customer Service Representative (Current Employee)

    ProsLove my coworkers, the area feels like a huge family, and great customers. The pay for an entry level position isn't bad as well

    ConsNo growth within the company, the raises are okay but could be better, and management could be better as well,

    Advice to Senior ManagementFocus!!!!!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Poor training

    Service Representative (Former Employee) Saint Paul, MN (US)

    ProsAs a Service Rep enjoyed helping people and it was nice not being confined to one place

    ConsBasically no training, Company would not spend any money on safety

    Advice to Senior ManagementGive Service reps some training. Invest in safety equipment

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    ADHD "focus" without meds.

    Healthcare Specialist (Current Employee)

    ProsIt's nice to be able to take care of patients. Setting my own schedule is a bonus, but that varies from center to center. It depends on how much the manager and csrs think they can count on you to do it yourself. I'm not new at this so someone else managing my schedule is not what I'm looking for. If you have a good center staff and area manager, it can be fun.

    ConsExpectations are ridiculous. The focus changes sometimes within a month. You can count on it changing at least monthly. Assessments are supposed to be a priority, but then an "emergency" cpap order will come in and override that. The amount of work that is expected of the HCS (and all positions, really) is unreasonable. In order to see the number of patients required for assessments and setups, all the follow ups, ordering, cleaning equipment, working reports, and being present for conference calls there would always need to be two HCSs per center. That is not the case. Most centers have one. Even in centers with more than one HCS, there's usually enough work for an additional person. No consideration is given to the personal life of HCSs and STs. Everyone else goes home at a decent time, but quitting time for HCSs and STs doesn't exist. Minimal inventory is allowed and the ordering process is cumbersome. Some equipment goes through two approvals before reaching purchasing and it may be rejected at any point. Bonuses are mythical. Thresholds will be set, only to be changed once the center is close or has met them. Mileage reimbursement is helpful but sorely lacking. Being able to answer a phone and use a computer are about all the skills needed for CSRs. Being able to communicate well verbally and in writing are not strong skills I've observed and it's hard to bite my tongue and not make corrections on a daily, sometimes hourly, basis. There is no real training for new managers but rather a sink or swim mentality. Center operations only matter to upper management when they don't meet the requirements for O2 setups. As long as you meet the numbers, nobody cares what you do or how you do it.

    Advice to Senior ManagementCare about your center staff. Create upward mobility opportunities. Implement true training program for CSRs and CMs.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Not worried about the smaller workers that keep their money flow high.

    Customer Service Representative (Current Employee) Beaumont, TX (US)

    ProsBenefits, overtime available, transferring is possible, a few good people, ability to advance higher. Wide range of learning information ability.

    ConsNo back up support, doesn't care about families, not worried about desires to get your college degree. Doesn't like you to use your sick time, even though you can prove it is a serious situation

    Advice to Senior ManagementConsider whom you place in your center manager position

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Sales Rep

    Sales Representative (Current Employee)

    ProsGreat company, biggest of its kind in the world

    ConsNo room for advancement into upper levels of management

    Advice to Senior ManagementRetire already

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    semi

    Customer Service Representative (Former Employee)

    ProsThe customers that I built relationships with.

    ConsWork within your own space.

    Advice to Senior ManagementYou can only become better, when you KNOW better.

    No, I would not recommend this company to a friend

     

    Learn from it and leave

    Anonymous Employee (Current Employee)

    ProsIf you can do this job- you can do any job.

    ConsMoving targets to be able to hit bonus, no positive encouragement, travel, MICRO MANAGING

    Advice to Senior ManagementIf one is doing well-tell them. Telling them they aren't going to bonus if they don't do this or don't do this is not fair.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Overworked and unappreciated

    Center Manager (Former Employee)

    ProsWorking with patients is rewarding, but there is no life balance with this company. You will work 24/7 even on vacation and your cell phone will go off at all hours.

    ConsNot enough training for all staff.

    Advice to Senior ManagementTRAIN

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Worst Job Ever

    Service Representative (Former Employee) Centennial, CO (US)

    ProsIt was a job so that I could pay bills

    ConsAsked to do illegal tasks on a regular basis; could only complete job within a 12 hour day by doing things illegally; management would throw under a bus if it could;

    Advice to Senior ManagementHire more employees so the Service Reps don't get burnt out. Pay for all hours worked. Reimburse Expenses.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Limited chances for advancement and very low pay.

    Pac (Former Employee) Casper, WY (US)

    ProsConsistency as there is plenty of work and steady work. Their schedules are set, which can be nice.

    ConsThe pay was very low compared to national and regional averages. Hard company to receive raises at and even then they were marginal.

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