Lowe's

  www.lowes.com
  www.lowes.com

Lowe's Reviews in Los Angeles, CA

Updated 25 November 2014
Updated 25 November 2014
4,502 Reviews
3.4
4,502 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
1,715 Ratings

Review Highlights

Pros
  • Working for Lowe's provides decent benefits and a good pay for retail (in 288 reviews)

  • The pay is decent for anybody looking for a retail job and they have good benefits as well (in 273 reviews)


Cons
  • there's no work-life balance as an employee classified as a store level manager (in 95 reviews)

  • Have to be full time worker in order to be eligible for tuition reimbursement (in 178 reviews)

More Highlights

39 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Long Beach, CA (US)
    Current Employee - Cashier in Long Beach, CA (US)

    I have been working at Lowe's part-time (more than an year)

    Pros

    great team work in the company

    Cons

    nothing really to complain about

    Advice to ManagementAdvice

    keep on keeping on!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Los Angeles, CA (US)
    Current Employee - Cashier in Los Angeles, CA (US)

    I have been working at Lowe's part-time (less than an year)

    Pros

    great people to work with, diversity and employees feel of being a family.

    Cons

    horrible hours, constant flow of customers that can get tiresome and management does not keep up with other opportunity switch.

    Advice to ManagementAdvice

    Give chance for employees to advance and get a better pay raise.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Not enough of hours, plenty of rules!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Covina, CA (US)
    Current Employee - Customer Service Associate in Covina, CA (US)

    I have been working at Lowe's part-time (less than an year)

    Pros

    After 1 year there is tuition reimbursement for part time employees. There is opportunity for growth only for Business majors.

    Cons

    The department managers and store managers like to micro-manage all the employees. Instead of focusing on the customer which is what drive sales, they are worried if the items are perfectly inline with the neatness of the store. I do not see Lowe's ever replacing Home Depot anytime soon because of their obsessive policies toward neatness. Total waste of time, employees should be focused on taking care of the customer, not trying to make sure the store items are in perfectly in order.

    Advice to ManagementAdvice

    Why bring on more seasonals and cutting their hours based on store sales. Why not just bring on enough people and give them full time or at least 30 hours per week. I see people getting hired and then they cutting some of the seasonals hours because the store sales are low. Well if the store sales are low then stop hiring so many people, just give the hours to the people that need it.
    Also Verizon is starting to offer benefits on day one of employment, i like to see some type of similar offerings since healthcare is mandatory.
    Also micro management does not work, it just makes employees quit and find better opportunities. I have worked at other fortune 500 companies and never been micro managed before, it is not a pleasant experience.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    This company offers plenty of room to grow if you are willing to put in the work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Cashier in Pico Rivera, CA (US)
    Current Employee - Head Cashier in Pico Rivera, CA (US)

    I have been working at Lowe's full-time (more than 5 years)

    Pros

    The company offers plenty of workplace information to devour.

    Cons

    This company does not do a good job of training its associates. You have to make time to learn. Not many people willing to offer you training.

    Advice to ManagementAdvice

    Management need to work on training/coaching associates. I feel this company does not leave you time to grow within the company. If you wish to learn something new you really need to do it on your own time.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Lowes has its ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate II in Santa Clarita, CA (US)
    Current Employee - Customer Service Associate II in Santa Clarita, CA (US)

    I have been working at Lowe's part-time (more than an year)

    Pros

    competitave pay. good benifits friendly work environment

    Cons

    Hard to get noticed. Promotions only evaluated once a year

    Advice to ManagementAdvice

    Invest more in promoting from instore rather than highering out of store help

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Los Angeles, CA (US)
    Former Employee - Customer Service in Los Angeles, CA (US)

    I worked at Lowe's part-time (more than 8 years)

    Pros

    Company growth , if the store management likes they give you the position

    Cons

    Company favoritism, not enough hours when you're part time, rude customers, managers change their policy by customer, HR doesn't do anything to help out associates

    Advice to ManagementAdvice

    Get on the same level and policies,

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    As corporate as you can get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Cart Fetcher in Huntington Beach, CA (US)
    Former Employee - Cashier/Cart Fetcher in Huntington Beach, CA (US)

    I worked at Lowe's full-time (less than an year)

    Pros

    You Learn how corps work, good retail and customer service experience. Good first job.

    Cons

    Can't really grow in the company, don't train very well on the knowledge of the products, and gets boring real quick.

    Advice to ManagementAdvice

    Give incentives for work performed, like training in something, or ways of growing and moving forward.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great company. If you want to move up in this company, they provide the tools.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Sales Specialist in Los Angeles, CA (US)
    Current Employee - Appliance Sales Specialist in Los Angeles, CA (US)

    I have been working at Lowe's full-time (more than 10 years)

    Pros

    Great company to work for with great benefits.

    Cons

    The schedule is not that great, but it's expected in retail.

    Advice to ManagementAdvice

    They should bring back department bonus program. It's unfair to have a department making all the numbers and working hard and never getting a bonus, due to other departments not doing their part.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Complex

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Installed Sales Coordinator in Los Angeles, CA (US)
    Former Employee - Installed Sales Coordinator in Los Angeles, CA (US)

    I worked at Lowe's full-time (more than 3 years)

    Pros

    The pay is good and there are a lot of different positions available. Just like all companies every store is going to give you a different experience.

    Cons

    It's hard to get promoted past a department manager. There is a lot of disconnect between the associates and upper management. The customers that shop at Lowe's can be out of control sometimes and managers will allow them to treat you poorly.

    Advice to ManagementAdvice

    Stop trying to roll out programs that are not well thought out or are too complicated, stores will not follow them and they will be dropped in a few months. Don't change policies because you have an angry customer because then all customers know you are just a bunch of push overs that will give them a free kitchen if they yell loud enough. Give lower level associates a chance to show their skills because most of them could do a better job than the ASMs who got promoted when it was a lot easier to get promoted in the company, those ASMs are usually lazy and don't care about furthering their education for the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    A Complete Waste of Time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist Plumbing in Rancho Santa Margarita, CA (US)
    Former Employee - Sales Specialist Plumbing in Rancho Santa Margarita, CA (US)

    I worked at Lowe's full-time (more than 3 years)

    Pros

    "Any Port In A Storm"
    was some sort of income to survive... the great recession...

    Great for meeting new people (customers) and learning to read people: body language, buyer vs. time waster, etc...

    Cons

    a) Store Management has no plans, strategy, marketing programs, or problem solving capability. Worst of all they don't even know they need this!

    b) Store Management seeks to cut employee hours, pay and have you work under duress of being fired (and replaced by a part time worker at less than half your pay and no benefits). Lowes and all Retailers just want to have a minimal staff to deter shoplifting and keep the store open. Nobody cares if you have any skills or are capable of doing anything at all; just that they can always get someone CHEAPER than you in this economy...

    c) Corporate Software Applications are obsolete "1970's" and not integrated with each other; Corporate has no desire, budget or plan to fix any problems. iPhones in store are constantly broken and too slow due to lack of network bandwidth and obsolete slow corporate applications!

    d) Corporate has No real vision to compete in eCommerce with Amazon, Wayfair and others -- just an ineffective slogan "Lowes of the future"

    e) on balance -a brilliant credit card strategy: give on to everyone (with highest interest rate) and make money on the interest.

    Advice to ManagementAdvice

    1) Fire yourselves and give your pay as a bonus to the hard working employees below you; Give Bobby Niblok or current CEO an Award for going along with it!

    2) Too much useless management is the problem! Store Manangers: you just "brown nose" up and don't fix problems or create new business or generate new revenue opportunities.

    3) Management does not teach how to sell cause they themselves don't know how; it is all left to local supply and demand...

    4) Lowes will soon go the way of Sears -- which was once the #1 Retailer... (Short this stock or buy the PUT Options long term)

    Neutral Outlook
    Disapproves of CEO

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