Lowe's Reviews

Updated 19 September 2014
Updated 19 September 2014
4,088 Reviews
3.4
4,088 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
1,544 Ratings

Review Highlights

Pros
  • They have very good benefits to help in this rough economy (in 228 reviews)

  • Working for Lowe's provides decent benefits and a good pay for retail (in 209 reviews)


Cons
  • Retail hours and commitment makes the work-life balance difficult to achieve (in 73 reviews)

  • You can't keep a steady sleep schedule as a part-time or full-time employee (in 150 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Clam and laid back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Cashier  in  Myrtle Beach, SC (US)
    Current Employee - Part Time Cashier in Myrtle Beach, SC (US)

    I have been working at Lowe's part-time for more than a year

    Pros

    I had to take this on as a second job to help pay my bills. Even though Lowe's originally told me open ability is required they have done an outstanding job of working with my scheduling needs. I started out as a seasonal cashier and after a few months was given a permanent part time position. The pay is competitive with the job demands and when comparing to alike companies. Along with your regular pay rate when your store reaches it quarter goals everyone from part-time up receives a decent bonus( $125.00 is an amazing bonus for a part-timer). There are also other bonus given out to all employees part time and up but I am not sure what they are exactly. 10% and a special rate on soda. 401k open to all employee at part-time status or higher and special discount thru the my lowes website for other companys. Also employee receive free flu shots and yearly health check ups.
    Employees can start gaining vacation time once they have been at least part time status for six months. Also part time employees can gain access to basic health insurance. Part-time employees as get paid holiday which you can use as an additional day off or Lowes will cash them out and give to you as a bonus for your last check of the year for lowes (which is oddly the first week of February). Vacation time and holiday benefit hours do not roll over to the next year. Free food at store meetings and for holidays. You will always be off on Christmas and thanksgiving because all stores are closed (but you still get holiday benefit hours) Even though stores do not close for weather related issues (such as snow) the management is understanding to you calling out.. Also full time employees get superior health insurance and sick pay hours (which do role over). Full time hourly employee hour's are locked in at 39 a week (they can not be given less). There are always advancement opportunities for hourly employees. . Also I have never been dressed so comfortably while working. The employee dress code permits jeans, t-shirts, and tennis shoes to be worn. Which may not be big to some but when your in the middle of a 15 hour work day between your two jobs it is a nice bonus. Job demands are not hard to meet.

    Despite the butch image that goes with Lowe's it is very supportive of diversity. Race, gender, religion, sexuality, gender status, age, and disability status are protect by the companies policy. Not only that but it shown by the divers employed work force at Lowe's that diversity is a core value for Lowe's. It is even a core value among employees. My sexuality has never been an issue at Lowe's even though I live in a conservative, red, southern state. Also my pride entire is permit to be worn at work. Employees are laid back and great to work with. Management is almost always understanding and supportive. And lastly this is the one retail job that you are not to stop thefts (just look out for them though and report activity to store management).

    Cons

    While I love working with Lowe's there are a few draw backs. The customers are very rude even for a customer service job. Customers will try to act like they know more than you even though they have never worked with Lowe's and you are a seasoned employee. They will also expect you to know everything even though you could be a cashier at the garden check out and the question is an advance question that has to do with lumber. Also theft is something you can't stop. Even if you see someone steal you can't take action (just report it). At the customer service desk you must take back almost everything unless it known that the customer stole it ,or if the iteam is well beyond 90 days, or if it is a half used can of something, or ti his a high price item . Everything else it you must return. Some stores don't have full time cashiers. So unless you move to another department or to head cashier post you can not get more then whatever cap the store has set for part-employees (which will chance based on the season). Depending on the store during non-busy seasons the store is minimally staff almost to the point there is hardly an employees in the store. This can lead to employees that work the floor having to cover a few departments alone. This makes it hard for a customer to get help form someone how can actually help them. Advancement past department manager (which is an hourly position) is beyond hard. 10% discount is a little low and hardly takes off anything other than tax.

    Advice to ManagementAdvice

    Increase employee discount rate to at least 25%. Also ensure store staffing levels are to where a customer doesn't have to struggle to find an employee no matter what time of year it is.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Under Paid / Under Appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention and Safety Manager  in  Monroe, LA (US)
    Current Employee - Loss Prevention and Safety Manager in Monroe, LA (US)

    I have been working at Lowe's full-time for more than 5 years

    Pros

    Great Benefits. Employee Stock Purchase Plan.

    Cons

    Long hours. High stress. Not much room for advancement unless you are willing to move far away.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    It all depends on the store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA III  in  South Lebanon, OH (US)
    Current Employee - CSA III in South Lebanon, OH (US)

    I have been working at Lowe's full-time for more than 5 years

    Pros

    Overtime is available in several seasons. There is a lot of Benefits/Discounts available to employees, From car insurance to cell phones.

    Cons

    Lack of Communication on store level.
    Pay rate is to be desired.
    Choose customers over employees.
    More often than not it is a thankless job.

    Advice to ManagementAdvice

    Make the right choice, Customers are not everything. Without the Employees to back you up Lowe's would be nothing.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    MY EXPERIENCE WITH LOWE'S IS ALWAYS CHANGING AND FULL FILLING.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Csa-weekend Sales Floor  in  Concord, NC (US)
    Current Employee - Csa-weekend Sales Floor in Concord, NC (US)

    I have been working at Lowe's part-time for more than 5 years

    Pros

    The best things about working for Lowe's is that your always facing new challenges everyday, your co workers are always very helpful, and you also get to learn new skills and helpful tips for life.

    Cons

    The cons of working for Lowe's to me are dealing with some of the outrages attitudes from the customers and the complete dis reguard you can sometimes get from the upper management and corporate office.

    Advice to ManagementAdvice

    Some advice that I would give to the management teams for Lowe's is that you need to stick behind the employees a little bit more often.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lowe's

    Pros

    your co-workers and supervisors are friendly and there to help and work with you

    Cons

    They need more hands-on training

  7.  

    I enjoyed my job, also meeting new people every day.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Charlotte, NC (US)
    Former Employee - Cashier in Charlotte, NC (US)

    I worked at Lowe's full-time for more than 5 years

    Pros

    The people are friendly and energetic. Just a very pleasant place to work.

    Cons

    This job taught me a lot about dealing with the public. I looked forward to awakening to do my job every day.

    Advice to ManagementAdvice

    I think the managers should stand back and let their employees do their job. Don't interfere with them and their customer.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Management team very pleasant to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate II  in  Somerset, PA (US)
    Current Employee - Customer Service Associate II in Somerset, PA (US)

    I have been working at Lowe's part-time for less than a year

    Pros

    The benefits are great, even offering limited ones for part-timers. Management is very encouraging, no one talks down to us. Also very helpful, store manager makes concerted effort to keep us motivated and helps anyone with a task if needed.

    Cons

    If you have problems with your joints, especially lower body, it may not be the place for you. Standing/walking for the shift can do a number on your knees and feet. Sometimes when hours are cut is very difficult to get a hand loading for a customer or a partner to lift heavy objects for customers, which can be frustrating.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Place to work if you Actually put in the effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Zone/Sales Manager  in  Fort Myers, FL (US)
    Former Employee - Zone/Sales Manager in Fort Myers, FL (US)

    I worked at Lowe's full-time for more than 3 years

    Pros

    Very good company that values employees and their customers.
    good pay
    great benefits

    Cons

    Hours can be long at times (but it is retail MGMT)

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Lowe's full-time for more than a year

    Pros

    Good management good environment and good opportunities

    Cons

    Bad schedule work hours change everyday

  11.  

    Wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Midland, TX (US)
    Current Employee - Assistant Store Manager in Midland, TX (US)

    I have been working at Lowe's full-time for more than 10 years

    Pros

    People we work with are great

    Cons

    Some customers are not very noce

    Advice to ManagementAdvice

    Need little better pay

    Recommends
    Positive Outlook
    Approves of CEO

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