MSC Industrial Direct

  www.mscdirect.com
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MSC Industrial Direct Reviews

Updated Jul 19, 2014
MSC Industrial Direct – Maumee – “Branch/Call Center”

All Employees Current Employees Only

2.7 88 reviews

56% Approve of the CEO

MSC Industrial Direct CEO Erik Gershwind

Erik Gershwind

(41 ratings)

40% of employees recommend this company to a friend

Review Highlights

Pros
  • Sometimes I feel customer service people are my closest allies in the company(in 5 reviews)

  • Great co-workers; good benefits; gives back to the communites they are in(in 5 reviews)


Cons
  • Highly segregated feel toward upper management(in 7 reviews)

  • no room for advancement if you dont play golf with the execs(in 4 reviews)

88 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Growing company that offers opportunities

    Anonymous Employee (Current Employee)

    ProsVisible, active leadership and fast growth organization

    ConsFast growth and with that comes change

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Approves of CEO

     

    Good place to work- Could be better

    Account Executive (Current Employee)

    ProsProduct offerings and the ability to deliver on time to customer.

    ConsTo much mid-management, compensation plan is very hard to understand, Micro management becoming a problem.

    Advice to Senior ManagementCut management team in half so that the sales team doesn't have to carry all the weight of the company. Develop pay plan for all sales to understand. Stop with all the micro management.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Disapproves of CEO

     

    Don't use your mind or else

    National Sales Manager (Former Employee) Chicago, IL (US)

    ProsStable company that is growing. Good systems, processes, procedures. My co-workers generally wanted to do a good job. Good customer service.

    ConsYou must act like a robot and question nothing. There is a ton of busy work in order to do your job, just so the leadership can track you. Although the company is growing, there is virtually no opportunity for advancement. Senior Management simply moves the jobs around between themselves.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

     

    Bad Exp.

    Warehouse (Former Employee) Harrisburg, PA (US)

    ProsThe benifits are ok,the pay is about average

    ConsWork employes like dogs.Place is a revolving door

    Advice to Senior ManagementWho am i to advise management,they already think they know everything.

    No, I would not recommend this company to a friend

    • Culture & Values
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    A Great Company

    Anonymous Employee (Current Employee)

    Prosgreat People, excellent benefits, rewards for hard working people.

    ConsNothing to report. overall a great company

    Advice to Senior ManagementDon't forget about the people who helped make the company it is today.Upper management sometimes forgets about the associates that have been with the company long term and are wowed by something new.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good Morals and ethics at MSC.

    OSA (Current Employee)

    ProsGood place to work! The company values are true to what they tell you in training. You get 6 months to build your knowledge and resources.

    ConsThe biggest challenge is learning the products, however if you just learn to tell your customer you'll look into whether or not you carry something, not just a flat out "no", MSC probably sells it or can source it.

    Advice to Senior ManagementContinue to grow aggressive strategy to crush the competition

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Bad Communication

    Buyer (Former Employee) Davidson, NC (US)

    ProsNone - the whole experience was very unpleasant

    ConsScheduled an interview and canceled 30 minutes before the interview. Said to call to reschedule. After several calls and e-mails with no response I gave up. It would have been professional to call back with a reason they were not rescheduling.

    Advice to Senior ManagementIf you have someone reschedule their whole day for an interview more notice AND a reason would be the professional thing to do.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Helpdesk Analyst

    Helpdesk Analyst (Former Employee) Melville, NY (US)

    ProsThey are a Great financially stable company

    Consthe had very poor lower management

    Advice to Senior Managementlearn how to keep quality employees

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    The only way to get things done right is to do it yourself

    Account Representative (Former Employee) Manchester, NH (US)

    ProsStrong company with a good reputation, fairly good benefits, excellent distribution system that allows for the offering of a great variety of quality products

    ConsSome coworkers are unmotivated and poorly trained, some with 20+ years with the company still do not know how to do the essential functions of the job, especially in inside sales

    Advice to Senior ManagementPlease defer more to outside sales reps and accounting executives, especially in their assessments of inside sales

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Too many hands trying to stir the pot.

    Anonymous Employee (Current Employee)

    ProsNice office, free coffee, nice cafeteria, good co-workers.

    ConsToo many managers in other areas trying to manage the managers in our location by phone.

    Advice to Senior ManagementLet the Managers manage their own employees in their own state. Seems like a power grab of what Manager can control the other. Divide the duties and let them work independently.

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