Magellan Health

  www.magellanhealth.com
  www.magellanhealth.com
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Magellan Health Reviews

Updated 21 September 2014
Updated 21 September 2014
107 Reviews
3.5
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Barry Smith
18 Ratings

Review Highlights

Pros
  • Work from home opportunties are good (in 15 reviews)

  • They encourage work-life balance, caring for each other, and delivering great customer service (in 8 reviews)


Cons
  • Llack of management skils in middle management leeads to low employee morale in some departments (in 5 reviews)

  • Call center environment, still better then most (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Relations Specialist  in  Maryland Heights, MO (US)
    Former Employee - Provider Relations Specialist in Maryland Heights, MO (US)

    I worked at Magellan Health full-time for more than 3 years

    Pros

    Excellent benefits package, great amount of pto, room for promotion if time is committed and educational background is there.

    Cons

    Was great working for the company up until the recession hit, plenty of lay-offs. Employees were spread thin, hard keeping up employee morale.

    Advice to ManagementAdvice

    Don't spread employees too thin. Help your employees when they need it whether is a personal or work matter, act like you care even if you don't.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    My Experience at Magellan Was Great! This company is a good company to work for. No complaints really. The pay better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Management Specialist II  in  Maryland Heights, MO (US)
    Former Employee - Data Management Specialist II in Maryland Heights, MO (US)

    I worked at Magellan Health full-time for more than 8 years

    Pros

    Their PTO was Excellent. You receive 20 days of PTO starting Jan 1 and prorated if you begin any time through out the year

    Cons

    That pay is decent but not the best

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good support but salary should increase

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MFLC  in  Huntsville, AL (US)
    Current Employee - MFLC in Huntsville, AL (US)

    I have been working at Magellan Health full-time for more than a year

    Pros

    Autonomy, support, quick response time

    Cons

    Lack of promotions or feedback

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Not a bad company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Phoenix, AZ (US)
    Former Employee - Anonymous Employee in Phoenix, AZ (US)

    I worked at Magellan Health full-time for more than 5 years

    Pros

    Employees are treated well, benefits OK. Work life balance was adequate.

    Cons

    Office culture was a bit "cliquish" Company did not offer many opportunities for advancement. It seemed like the same people were always being promoted or considered for advancement opportunities while others likely qualified were not even considered unless they were "friends" with management. Certain positions were valued more than others.

    Advice to ManagementAdvice

    Implement a more objective system for promoting/identifying internal talent.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Best employer ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Saint Louis, MO (US)
    Current Employee - Anonymous Employee in Saint Louis, MO (US)

    I have been working at Magellan Health full-time for more than a year

    Pros

    They are flexible to your personal situations and supportive. Pay and benefits are fantastic. Management is supportive and inviting of your ideas. I love it there so much, I constantly refer friends and family there. Several have been hired or are contractors and have never been happier!

    Cons

    Absolutely none. I work in HR, and they are the best crew I have ever come across. We all know it is a team effort and are willing to pick up wherever necessary.

    Advice to ManagementAdvice

    Keep up the great work! Barry, you are fabulous!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Overall, it was a good opportunity and experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Care Manager Senior  in  Parsippany, NJ (US)
    Former Employee - Care Manager Senior in Parsippany, NJ (US)

    I worked at Magellan Health full-time for more than a year

    Pros

    There were many people who worked there for many years who had a lot of knowledge. Also, there was a lot of effort put in to keep the energy and morale high.

    Cons

    Often co-workers were too busy on phones to help you when you needed help with clinical case questions.

    Advice to ManagementAdvice

    Management needed to stay focus on a strategy, it changed too often and care managers were caught in the middle. Unfortunately, this location is no longer open.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Provided learning opportunities, very top heavy, with lack of communication.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Phoenix, AZ (US)
    Former Employee - Anonymous Employee in Phoenix, AZ (US)

    I worked at Magellan Health full-time for more than 3 years

    Pros

    Expand knowledge, experience in a different field, and learning about a variety of subjects.

    Cons

    Communication was lacking. Users no prepared to answer consumer's questions.

    Advice to ManagementAdvice

    Communicate more to the users.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    A long time employee who would recommend working at Magellan Health to friends and family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Magellan Health full-time for more than 10 years

    Pros

    I have found that Magellan really treats 'work/life' balance with the highest priority. It is an open culture with emphasis on continued learning with ample opportunity for advancement.

    Cons

    The company has offices all over the country with a large 'work-at-home' population. For some, the lack of face-to-face interaction can be a challenge.

    Advice to ManagementAdvice

    Continue to keep an open information environment so all employees feel a part of Magellan success.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I Love It!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Associate I  in  Maryland Heights, MO (US)
    Current Employee - Customer Care Associate I in Maryland Heights, MO (US)

    I have been working at Magellan Health full-time for less than a year

    Pros

    Been there over 3 months now and I absolutely love it and I'm so thankful to work in such a professional environment.

    For the most part 99.999% of the people are pleasant, inviting and friendly and will help you as much as they can.

    The benefits are excellent and so many days off with paid holidays and even a few floating holidays for good measure - lol. Other benefits include dental, vision, health and life insurance.

    I finally don't have to work nights, weekends nor holidays and next year I will be working at home, keeping all my benefits.

    There is a fabulous cafeteria that's sort of like at a major hospital. There is a wonderful staff who helps keep the place clean, that's important to me.

    Everything I was told is true. I worked for a few companies where I thought I was earning vacation time or getting a certain salary, only to learn, I was lied to. I have also been in places where it's not too clean or too loud in the work atmosphere, you won't normally find that here.

    As a Coordinator we also will get quarterly bonuses.

    Last, the company is growing and if you are serious about a career with a job you can retire with, come on board but do your part. If you are a lazy worker, you won't be retained. If you don't like to come to work and like missing a lot of days, you won't make it.

    Cons

    I honestly haven't had any challenges. I only challenge myself to be as productive because this is an excellent employer who rewards for a job well done.

     If you can be diligent in your 90 day probationary period, come to work and pay close attention to your work, you can make it here and have a good career.

    Advice to ManagementAdvice

    Let's keep growing the company because we all benefit and keep finding people who want to help people and prosper professionally.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Stay away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Richmond, VA (US)
    Current Employee - Anonymous Employee in Richmond, VA (US)

    I have been working at Magellan Health full-time for less than a year

    Pros

    Co-workers are supportive and friendly.

    Cons

    The CMC is poorly operated.

    Advice to ManagementAdvice

    poor leader at the helm.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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