Makerbot Reviews

Updated 26 August 2014
Updated 26 August 2014
41 Reviews

2.6
41 Reviews
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Bre Pettis
22 Ratings

Employee Reviews

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  1. 3 people found this helpful  

    Amazingly positive experience. Far and away the best job I've had in my 20+ year career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Makerbot full-time for more than a year

    Pros

    Incredible professional growth opportunities. Employees are allowed to take on as much responsibility as they can handle and are recognized for their accomplishments. Congenial, collaborative work environment that values diversity. A definite sense of shared purpose.

    Cons

    Typical growing pains associated with extremely rapid growth: integration of hordes of new hires, development and dissemination of formal processes, maintaining a culture that still has the close-knit feel of a start-up, but has the infrastructure of a more mature firm, etc. etc.

    Advice to ManagementAdvice

    Keep going!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    An exciting and rewarding place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing/Sales  in  Brooklyn, NY (US)
    Current Employee - Marketing/Sales in Brooklyn, NY (US)

    I have been working at Makerbot full-time for less than a year

    Pros

    MakerBot is an amazing place to learn, contribute and help define a new industry and technology. I have already learned a ton and this place has helped me to take the next step in my career. It is exciting to be a part of a company that is growing very quickly and expanding internationally.

    People are empowered to lead and take ownership, and managers trust their teams to drive the strategy and execute on the plan. The environment is fast paced, which keeps things interesting, and highly collaborative. The culture is very team oriented, which was a pleasant surprise when I got here, and the Marketing team in particular is a cohesive and strategic unit. It's great to be surrounded by smart people.

    Having been agency-side for most of my career, the opportunity to now own the strategy and implement our vision has been inspiring and empowering. I wouldn't trade this experience for anything.

    Cons

    With extreme growth like MakerBot is currently experiencing, there are growing pains as the company continues to transition from a startup to a mature company. And now that MakerBot is owned by Stratasys, there is incredible pressure to drive revenue and accelerate our growth. It's a good challenge to have and the right way to focus growth, but it sometimes influences decisions too heavily and could have long term challenges in order to produce near term results.

    Advice to ManagementAdvice

    Keep hiring great people and take care of them! There has definitely been an influx of talent that is exciting, and it is making a difference in how we are moving forward.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Too much, too quick

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Makerbot

    Pros

    - 3D printing is great to have on the resume.
    - For the most part, enthusiastic and intelligent coworkers.
    - Tons of Replicators to print with.

    Cons

    I joined MakerBot for the same reasons I'm sure most people started there, to be part of an innovative company on the verge of bringing 3D printing to the masses. It's cool technology and they're not incorrect in saying that it will change the world, but not yet and probably not through us.

    In a nutshell, MakerBot lacks the ability to create products that deliver on the expectations they're setting. That's not to say they don't have some talented R&D/engineering folks but the technology as a whole hasn't justified the "MakerBot in every home" agenda that is constantly being pushed. Unfortunately MakerBot has become a revenue-centric company, focused more on selling a buzz word than understanding the end user. The result has been products rushed to the market and, ultimately, a lot of disappointed customers.

    This strategy has left a lot of (underpaid) employees run ragged, forced to deliver on unrealistic targets set by leadership. It's a sad state of affairs. If you're joining MakerBot, get your experience and go.

    Advice to ManagementAdvice

    Ask yourself, what problems are our products (currently) solving? Understand how and why are our customers 3D printing and develop a strategy to empower those users. Focus on what 3D printing does today and don't sell based on the technology's potential. Selling to your base may not be as sexy as a "MakerBot in every home" but it will allow the company to focus on products that empower those users and in the end push 3D printing forward.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Terrific experience if you want to lead, be challenged & be empowered.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Brooklyn, NY (US)
    Current Employee - Anonymous Employee in Brooklyn, NY (US)

    I have been working at Makerbot full-time

    Pros

    Love the people. Focused, creative, hard working, collaborative. Know how to get things done in 'MakerBot Time'. You achieve in 1 week, what would normally take a month. Surprisingly, work/life balance, is balanced. 3D printing permeates the culture. Humbled by how customers unleash creativity with MakerBot's 3D ecosystem.

    Cons

    As with any (5 year old) start-up, it has its share of growing pains. Now, as part of a publicly traded company, there is a lot more attention to the #s. That's not bad, just means that pet projects don't happen. Real focus on goals and real impact. There's been an exodus of staff who may not like being 'accountable'. This also isn't bad, as new talent is focused on making a measurable difference.

    Advice to ManagementAdvice

    Don't suddenly let the #s drive everything.
    It's about delighting & amazing customers.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Innovative 3D printing company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supply Chain Intern  in  Brooklyn, NY (US)
    Current Employee - Supply Chain Intern in Brooklyn, NY (US)

    I have been working at Makerbot as an intern for less than a year

    Pros

    Relaxed atmosphere, executives are very approachable, and the company fosters new ideas.

    Cons

    Still going through some growing pains.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    great up and coming company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Makerbot full-time for less than a year

    Pros

    While working for Makerbot there was a lot of changes occurring as the company was in the middle of expansion. Through out the whole experience management try their best to keep it's employees happy and communicating the changes as they happen

    Cons

    Due to it being a relatively new company, it has it's growing pains. Things like change quickly, but it's to be expected.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 10 people found this helpful  

    Wonderful people, terrible senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Brooklyn, NY (US)
    Former Employee - Anonymous Employee in Brooklyn, NY (US)

    I worked at Makerbot full-time for more than a year

    Pros

    Some of the most amazing people you will ever work with. I was constantly astounded by the company's ability to find the smartest, most creative and awe-inspiring individuals to work for them. Used to be a great place to work a few years ago, but no longer resembles the promising company it once was.

    Cons

    Soul-sucking work, terrible senior management who are pushing the company into ruin. CEO acts like a literal child. Company won't hire enough people for the amount of work that they themselves created by release a sub-par product, and as a result. Terribly unorganized. Employees are extremely underpaid, overworked and undervalued. Management seems to think a "rewards" program will bandage it's inability to pay people a liveable wage. Plastic stars don't pay rent.

    Advice to ManagementAdvice

    Senior management- Take your money and LEAVE - you are destroying the company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Underpaid and overworked. Focused on sales and marketing for a product that barely works.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Makerbot full-time for less than a year

    Pros

    Access to 3D printers.
    Some extremely talented people, but overall, even they are few and far between.
    Some 'clout' for working in high-tech.

    Cons

    Since MakerBot was acquired by Stratasys in 2013 the company has solely been focused on meeting sales goals. The 'earnout' is all about the people at the top trying to make as much money as possible before Stratasys takes over. They will do anything to sell more sub-par, borderline broken products, just to make more money before they lose control over the company.

    The company has seen tremendous growth in the last few years growing to almost 600. But most of those hires are very young, inexperienced, and underpaid. Instead of growing the sales and marketing teams, they should have hired better engineers. The 5th Generation printers barely work....just read the customer reviews on Amazon. Everyone who works at MakerBot knows this. The customer support team is drowning in customer complaints and leadership's response is to make contacting MakerBot and returning printers as difficult as possible.

    The company prides itself on being cheap. They expanded offices to an extremely desolate, inconvenient section of Sunset Park. "Building One" is situated between the BQE, Costco, and a street where truckers pickup prostitutes. They moved all of the developers, engineers, and product people to this location, while sales, marketing, business, and leadership stayed in the nice offices in Downtown Brooklyn. The few "leadership" roles who have offices at Building 1 only spend a few days at most down in the new offices.

    Most people at MakerBot are extremely unhappy. The reviews here are spot on. The few positive reviews are clearly written by "leadership" and HR. Most people are either looking for work or are hanging on because they are passionate about 3D printing. But even the passionate ones are vocally unhappy.

    Consider yourself warned.

    Advice to ManagementAdvice

    Empower your teams to meet mutual goals. Pay people what they deserve. Ask your teams for their input. Don't just bark ridiculous deadlines and accept a mediocre product.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 11 people found this helpful  

    Absent New Leadership, No Hope For MakerBot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Brooklyn, NY (US)
    Former Employee - Anonymous Employee in Brooklyn, NY (US)

    I worked at Makerbot full-time for more than a year

    Pros

    3D printing is an important technology and you get to be part of it all.

    You'll work with some of the finest people you'll ever meet. So many people at MakerBot are unhappy because of their jobs, so you will quickly obtain good drinking buddies.

    The widespread unhappiness will reassure you that you're not the problem.

    Free fruit?

    Cons

    What reason do you have for joining a company? To further your career? To work on making and selling great products? To pull down a decent paycheck? To work in a fun, open environment with great perks? MakerBot fails on every one of these points.

    -Unless you have a personal connection to someone in a leadership position, there is no career path for you here. Few employees are truly empowered to make a difference, most are hamstrung by leadership. It’s likely that you won’t be with the company long enough to see a pay increase, let alone get a major promotion.

    -Well meaning engineers are limited by poor product planning and are forced to make compromises in quality so that MakerBot can make a few more bucks per unit sold. Marketing is forced to outright deceive customers, completely divorcing themselves from reality in order to sell a few more units or generate a few more leads. Salespeople are not allowed to use the products they sell, because they wouldn’t be able to make a sales pitch with confidence if they saw how poorly they functioned. Support staff is overworked and morale is low because customers are sold products that are known to fail at rates higher than any sane company would allow.

    -Salaries across the board have always been insultingly low, even after the merger. If you work in the corporate office, grab a free banana and enjoy the view. It’s the only perk you’ll receive. If you work in the factory, put that banana down and get back to work.

    Decisions made by leadership for the past year have been obsessively focused on making short-term gains in order to meet sales goals related to performance-based earn-out bonuses, the vast majority of which would go to them. As it turns out, when you rush three products to market before they are ready, people tend to return them and demand their money back!

    That's the kind of poor, reckless leadership you’ll experience at MakerBot, and it trickles down to every department.

    Advice to ManagementAdvice

    Employees: When MakerBot succeeds, do you see any of the reward? When MakerBot fails, will anyone be advocating for you? You can be your own advocate, right now, and seek new employment.

    MakerBot: You are a large, publicly traded company. Start acting like one, and stop blaming every problem on "growing pains."

    Stratasys: You’ve acquired a toxic asset. MakerBot is completely disorganized and lacks the leadership to develop, produce, and market a product that is up to your standard of quality. Send a strong message to your shareholders that you take your $600m investment seriously. Remove the President and CEO immediately so they can’t do any further damage, then work your way down the org chart. Scrutinize every VP, Director, and Manager, review every policy, audit every process. Make the organizational changes necessary to bring accountability and professionalism to MakerBot.

    Please save this company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 10 people found this helpful  

    Definitely think twice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Makerbot full-time for more than a year

    Pros

    You quickly learn how to survive in New York on half your previous job's salary.

    That said, you'll gain an amazing support network of people to collaborate on finding new jobs with.

    Cons

    Things you won't find here: clear vision, inspiring leaders, a career path, pride in your work.

    You WILL, however, get the worst of both start-up and corporate cultures.

    Advice to ManagementAdvice

    After bungling responses to legitimate complaints about incompetent bosses, borderline illegal accounting practices, and sexual harassment, by retaliating against those who speak up, I suppose you can't really go any lower?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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