Management Sciences for Health

  www.msh.org
  www.msh.org

Management Sciences for Health Reviews

Updated 14 November 2014
Updated 14 November 2014
41 Reviews
2.7
41 Reviews
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Management Sciences for Health President Jonathan Quick
Jonathan Quick
26 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Many changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Management Sciences for Health full-time (more than 8 years)

    Pros

    Superb collection of talent with diverse training, experience, background, nationality.
    Major contributions to public health on many fronts

    Cons

    Senior Management are not aligned

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Great public health NGO...on paper.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Management Sciences for Health full-time (more than an year)

    Pros

    Good benefits including medical/dental coverage, 401K, vacation/sick leave. Fun and relaxing work environment. Colleagues are very knowledgeable in their subject matters.

    Cons

    One's success at MSH largely depends on which center/project you're on, and how much experience you have. Senior level staff don't really take the time to train junior level staff. The pay is horrible, and there's a lot of turnover. Unless you're well established in your career, most people leave within less than 5 years as there is little opportunity for growth.

    Advice to ManagementAdvice

    Treat entry and junior level staff as equals, not as expendable commodities. Take the time to train and nurture them and allow them to grow within the organization.

    No opinion of CEO
  3. 1 person found this helpful  

    Great Mission...great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Medford, MA (US)
    Current Employee - Anonymous Employee in Medford, MA (US)

    I have been working at Management Sciences for Health full-time (more than 5 years)

    Pros

    Without question, most staff are dedicated to MSH's mission and the Tao of Leadership. The recent move of the Massachusetts location to a LEED Gold Certified building in Medford was a move in the right direction. Rather than the cubicle farm being relegated to the dark recesses of the interiors of the previous office, the cubicles are in the sunshine and open spaces. This environment tends to foster more collaboration among the staff.

    MSH is currently undergoing a lot change initiatives, which will keep MSH from stagnating and living in the past. Once these initiatives have landed, MSH will be much more streamlined and efficient in its processes and systems.

    Cons

    Some of the more long-term staff exhibit a strong sense of entitlement and are so entrenched in their "old MSH ways" that they continually against the change initiatives that are being implemented. They are being very short-sighted and their negativity can be trying on the rest of the staff, particularly since new staff should be able to look up to those with more experience.

    Advice to ManagementAdvice

    Find and rid the barrel of bad apples. They bring down morale and just create an atmosphere of negativity. What MSH does is priceless and it should not be ruined by a few bad seeds.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    A great public health organization... in its own mind.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Management Sciences for Health full-time (more than 3 years)

    Pros

    Good vacation time (if you can take it) and good 401K contributions.

    Cons

    The name, "Management Sciences..." is a joke. Management is clueless - many don't know how to manage staff or are put in charge of departments they know nothing about and yet feel entitled to dismiss input from staff with proven experience. Leadership knows (has stated!) certain departments and staff are mistreated and clearly doesn't care as nothing is done. Rewards mediocrity, penalizes hard workers that try to make a difference. Long-term "technical staff" are frequently unprofessional at best, rude and abuse at worst (yelling, harrassing, slamming doors) - both to new and/or younger colleagues as well as external stakeholders. High turnover as a result, including those leaving for lower salaries just to get away. Organizational ego is incredible. A lot of thinking that external criticism is flawed rather than assessing and revising strategies to improve performance. As a result, donors have closed several projects early or shifted the funding from MSH to another organization, yet MSH maintains its "we're the best, there's nothing wrong with us" mentality.

    Advice to ManagementAdvice

    Let go of the ego. Start treating staff fairly and thinking about the future, instead of favoring "old friends" and clinging to the past.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    Former long term employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Management Sciences for Health full-time (more than 10 years)

    Pros

    The stated mission is inspiring and the technical people are for the most part great. The use of "brown bags" open to all are a great way to learn about international public health.

    Cons

    The leadership is either clueless or on a power trip, "yes men" are appreciated and differences of opinion or style discouraged.

    Advice to ManagementAdvice

    Take advice from others, do not assume that resistance to an idea is because of fear of change but consider that it might be grounded in experience.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Director level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Medford, MA (US)
    Current Employee - Director in Medford, MA (US)

    I have been working at Management Sciences for Health full-time (more than 10 years)

    Pros

    MSH has excellent flex time and other benefits. The core mission of the organization is excellent and there are highly competent, interesting, and invested staff from around the world.

    Cons

    MSH is going through an enormous time of change. It seems that there are several large-scale change initiatives underway without any seeming link between them. No clear vision of the future has been shared. We all sit and wonder what will happen to our projects and work when people are moved around to units that don't exist. And of course we also wonder what will happen to us. The leadership team seems to be filled with individuals solely interested in their own mandates and points of view and have reached a stage where it seems to be impossible for them to work together. I don't know where the board is in all of this, but I hope they will intervene and that there will be more clarity and transparent processes around the changes.

    Advice to ManagementAdvice

    Please work together as if we were one organization.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Dilbert Lives at MSH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Management Sciences for Health full-time (more than 8 years)

    Pros

    MSH is a good place to work early in your career. There is a lot of opportunity to learn and to grow. There are a lot of experienced and knowledgeable staff from whom to learn. The best thing about compensation is the company contribution and match to the 401(k).

    Cons

    The review from September 25th is a joke. The C-Suite (CEO, COO) probably wrote it themselves or instructed the new communications/change management person to write it and post it. The "few bad apples" are people who genuinely care about the mission but are frustrated by MSH's leader and his inability to articulate answers to any of a number of critical questions, such as why the two dozen organizational changes in the process of rolling out right now and distracting staff are beneficial to the organization at a time when MSH is not winning new work; why the measurement that MSH applies to its client work in terms of impact and benefit is not applied to the changes being considered internally, or why MSH spent over $600k on one management consulting firm last year and will probably spend even more this year. You can see this on MSH's most recent IRS 990.

    Advice to ManagementAdvice

    Stop trying to find the "few bad apples" and consider that the issues are real and need to be addressed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Sinking Ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Officer in Arlington, VA (US)
    Current Employee - Program Officer in Arlington, VA (US)

    I have been working at Management Sciences for Health full-time (more than an year)

    Pros

    There are flexible working hours and management is not strict about leave/vacation days..

    Cons

    no structure. every depart is siloed with their processes. no room for professional development (even senior staff jump ship after a brief stay) and most manager's have no sense of time management.

    Advice to ManagementAdvice

    we dont win many bids because of lack of planning and sending appropriate & qualified staff for pre-positioning.

    Recommends
    Negative Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Good people and interesting work but OMG...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Management Sciences for Health full-time (more than an year)

    Pros

    There are some really smart people in this company and they do really interesting, worthwhile work - which is very attractive - but

    Cons

    The HR dept is without doubt one of the most incompetent, obstructionist, and inefficient I have ever encountered. Some of the policies and procedures are just ridiculous. I just don't understand how an organisation as large and significant can expect function with an HR department like this one

    Advice to ManagementAdvice

    Clear out the HR department and seriously review your HR policies and practices - they are a joke. Salaries are competitive either.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 6 people found this helpful  

    Increased productivity and stronger work ethic does not translate to better opportunities for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Associate in Medford, MA (US)
    Current Employee - Project Associate in Medford, MA (US)

    I have been working at Management Sciences for Health full-time (more than an year)

    Pros

    Good social work environment, excellent benefits, plenty of time off, highly entertaining stream of conciseness rants from the CEO. If one is so inclined, it is quite easy to coast by doing the minimum required of a position.

    Cons

    Management does not seem interested in developing its employees to build a strong and dedicated internal pipeline. Those who have been at MSH longer term have not had a steady career track allowing for specialization. Instead you are on your own to find new opportunities within the organization ignoring any strengths one may have. The culture promotes mediocrity in their pay scale increase structure. Everyone falls into the middle tier regardless of actual output/ productivity. There is little emphasis on trying to retain or develop good employees. Specifically for project associates, those with a significantly larger workload (5+ projects) are regarded and (not) rewarded at the same level as those with less demanding workloads (1-2 projects).

    Advice to ManagementAdvice

    Shift the corporate focus back to facilitating the success of project design and implementation. The project win rate has plummeted and project performance has also suffered due to a lack of resources and man power dedicated to project implementation and management. The recent shift seems to focus on building a more vertically integrated corporate structure losing sight of the intended purpose of MSH. There is also a very strong "good old boys'" club mentality based on mutual back scratching instead of workplace/ project performance.

    Recommends
    Negative Outlook
    Disapproves of CEO

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