Marriott Reviews

Former Employee – worked at Marriott full-time for more than 7 years

Pros – This is a great company to work for. They truly take care of their employees if you work hard. Lots of opportunities for upward movement and easy to transfer to other properties. Hotel room discount was awesome too.

Cons – I loved my work experience. There are not any cons that I can think of.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Marriott part-time for more than 7 years

Pros – Great discount. Hotels all around the world. Meet a lot of different people from all over.

Cons – You have to work weekends and holidays. Sometimes the discount doesn't apply everywhere.

Advice to Senior Management – Don't allow for the front desk to be short staffed.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Marriott full-time for more than 10 years

Pros – Collaborative environment. Many options. Work/life balance is excellent. The people there are too notch in personality and integrity. Same benefits as other enterprise sized corporations. You will want to stay and make a career here.

Cons – More difficult for women to be promoted.

Advice to Senior Management – Excellent place to work. I hope Marriott lives on forever.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Marriott full-time

Pros – Pro Employee, Open Door Policy, good career opportunity, good benefit package, 401K

Cons – No decision making opportunities in the field

Advice to Senior Management – Great opportunity to advance

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Marriott full-time for more than 10 years

Pros – Culture, comparable/competitive pay in the market, overall compensation (including bonuses, discounts, benefits, etc). If you're willing to move, you have a wealth of opportunities to learn new things. Job security in the global market.

Cons – In order to advance professionally, you have to be willing to move around. The shift work can be daunting (it is a 24x7 operation, afterall). HR issues aren't always handled quickly. Lots of franchise (non-Marriott) companies that manage the hotels aren't always up to par.

Advice to Senior Management – More timely communication.
More transparency.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Marriott full-time for more than 3 years

Pros – Good benefits and quality of life hours

Cons – Wage could be higher for hourly workers

Advice to Senior Management – Better communication and better follow up to employee issues

Yes, I would recommend this company to a friend

Former Employee – worked at Marriott full-time for more than 3 years

Pros – Lots of recognition for a job well done, management has improved over the years.

Cons – Managment doesnt really listen to your sugestions. Underpaid in most departments, no bonuses. Sometimes there are under qualified supervisors.

Advice to Senior Management – Pay more attention to your employees. They have good ideas.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Marriott

Pros – career advancement opportunities if you stay there long enough. Management is willing to listen to you and your ideas. Management makes it an enjoyable place to work.

Cons – You have to work when no one else is working

Yes, I would recommend this company to a friend

Current Employee – been working at Marriott full-time

Pros – - It's great working for a big, structured company like Marriott. There is always someone to talk to about an issue you are having, and someone higher up if needed.
- Disciplinary actions are well structured and reasonable.
- Most properties and management are open to, encouraging, and helpful when it comes to cross training and career advancement.
- People you work with will generally have a similar personality and will become your friends.
- Overtime is usually available, very helpful when you need the extra $
- Hiring decisions are usually well thought-out, so it is rare to work with people who are too inexperienced for their position.
- Managers are incredibly understanding and flexible with associate schedules (students, associates with children, requests for time off)
- Yearly Associate Opinion Surveys ensure opinions are heard and people are communicating with each other on various things (even if it takes some time.. your voice WILL be heard)
- Associate / Friends / Family discount on hotel rooms is phenomenal, though there are restrictions (sometimes can be difficult to find holidays, busy weekends, etc).

Cons – - The work week is Saturday through Friday, and for hourly associates the schedule is not released until the Thursday prior, making it difficult to plan out your week.
- Depending on what department you work in, you may have to pick/prioritize your holidays off. For
example you may not get Christmas Day off if you got Thanksgiving Day off
- Pay range can be lower than what you may find at other companies for comparable jobs
- Mandatory overtime for management/salaried staff
- Software used is very outdated (some still being used are DOS based)
- Depends on which property, but often budgeting is an issue for certain things that should be important (ie. uniforms, filling short staffed departments)
- Takes a long time to replace an associate (on several occasions it has taken over 2 months to hire a replacement in various jobs I've been in, this results in stress and overworking of existing staff)

Advice to Senior Management – - It is not an unreasonable request the schedule be available prior to Thursday afternoon.

- Always remember Mr. Marriott's famous words: "If you take care of your people, your people will take care of your customers, and your business will take care of itself."

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Marriott

Pros – life work balance , nice culture

Cons – more compensation would be better

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company