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Marriott
3.6 of 5 656 reviews
www.marriott.com Bethesda, MD 5000+ Employees
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Marriott Reviews

Updated May 18, 2013
All Employees Current Employees Only

3.6 656 reviews

                             

88% Approve of the CEO

Marriott President & CEO Arne Sorenson

Arne Sorenson

(136 ratings)

74% of employees recommend this company to a friend
654 employee reviews
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Current Employee – been working at Marriott full-time for less than a year

ProsGreat opportunity for advancement and good programs are in place, especially for hotel and restaurant management majors. Management seems to really care about their employees goals.

ConsAt my particular property, the management can be too easy going on poor preforming employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Marriott full-time for more than 3 years

Prosopportunities to grow within or be transferred is relatively high as new properties are mushrooming every other month

Consyou get a young management above you with middle-light-weight experience who don't have the expertise to develop others

Advice to Senior Managementretain or hire top quality people instead of promoting juniors so quickly just to meet localisation goals. you'll lose good people who are currently working with you

No, I would not recommend this company to a friend

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  • Disapproves of CEO

 

Warsaw (Poland)

Current Employee – been working at Marriott full-time for more than 3 years

ProsJob safety, good relations with co-employees, well designed working tools. Well known brand name and multilingual environment.

ConsPoor salary, no promotion possibility. Top management detached from real life of a hourly working staff which returns very poor salary, absolutely no bonus (year or occasional). No possibilities to improve skills needed to be a better employee.

Advice to Senior ManagementBetter salary, so people can afford to live a decent life.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Bethesda, MD (US)

Former Employee – worked at Marriott full-time for more than a year

Pros* It's a big company - you get to know how major corporations operate and what to expect from a corporate environment
* People are friendly and willing to help you and answer your questions

Cons* This is specific to my role: the work got a little repetitive - seeing the same or very similar problems/issues that I needed to resolve

Yes, I would recommend this company to a friend

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Bethesda, MD (US)

Current Employee – been working at Marriott full-time for more than 10 years

ProsThere can be opportunities to advance and switch to different departments; good company culture.

ConsToo many layers at corporate level. The efficiency wheel turns slowly. Low turnover, probably too low as people can get complacent & not open to new ideas. Traditional environment, not very open to alternative work arrangements such as telecommuting, etc.

Advice to Senior ManagementContinue to streamline corporate office. Change is good!

Yes, I would recommend this company to a friend

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Burnsville, MN (US)

Former Employee – worked at Marriott full-time for less than a year

ProsYou can take a lot of breaks as a housekeeper, and are pretty much left to your own devices

ConsAlways start at 9am, work until all rooms on your board are clean (12 or so) half hour maximum per room. Rooms are filthy and you clean a lot of nasty stuff. Tips a sparse, and at the place I worked, there was an absurd amount of drama. If you are sick you must call 4 hours before your scheduled shift and find your own replacement. (no one wakes up at 5am to see if they are sick! and no one will come in for housekeeping on their day off)

Advice to Senior Managementhire more housekeepers so that the amount of rooms cleaned per day is manageable, and have a better system for calling in sick.

No, I would not recommend this company to a friend

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London, England (UK)

Former Employee – worked at Marriott full-time for more than 7 years

ProsThey look after you, and are very fair. I worked there, left and went back again. They're a true team orientated company who expect results.

ConsYou do need to play the "marriott corporate" game, and "fit in". If you don't, you won't last long. The culture is that of working together and making it happen which is good, so if you're not a team player, personable and make an effort, you won't survive.

Advice to Senior ManagementWork the system.

Do the reports accordingly and on time and you'll do fine!

Yes, I would recommend this company to a friend

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Orlando, FL (US)

Former Employee – worked at Marriott full-time for more than 10 years

ProsI Loved working for this company. I was sad to see my position eliminated due to corporate reorganization in June of 2011.

ConsCorporate restructuring led me to lose my position after 15 years with the company. It was sad and unfortunate to have to start over elsewhere after 15 years.

Yes, I would recommend this company to a friend

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Bethesda, MD (US)

Former Employee – worked at Marriott full-time for more than 8 years

ProsMarriot is an excellant company to work that really embraces two mantras: "Success is never final," and "If you take care of your employees, then they'll take care of the guests'.

ConsMarriott is a hotel management company and has to compete to win management contracts of various ownership groups. The benefits package offered to Marriott employees has been scaled back to be more competitive attracting hotel contracts.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Marriott full-time for more than 7 years

ProsOne of the most ethical company with reasonable stability and conservative cultural

ConsNot as innovative as key competitors;

Yes, I would recommend this company to a friend

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