Glassdoor is your free inside look at Marriott reviews and ratings - including employee satisfaction and approval ratings for Marriott CEO Arne Sorenson. All 654 reviews are posted anonymously by Marriott employees.
88% of the CEO
Arne Sorenson
Current Employee – been working at Marriott full-time for less than a year
Pros – Great opportunity for advancement and good programs are in place, especially for hotel and restaurant management majors. Management seems to really care about their employees goals.
Cons – At my particular property, the management can be too easy going on poor preforming employees.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-23 17:48 PDT
Current Employee – been working at Marriott full-time for more than 3 years
Pros – opportunities to grow within or be transferred is relatively high as new properties are mushrooming every other month
Cons – you get a young management above you with middle-light-weight experience who don't have the expertise to develop others
Advice to Senior Management – retain or hire top quality people instead of promoting juniors so quickly just to meet localisation goals. you'll lose good people who are currently working with you
No, I would not recommend this company to a friend
2013-05-13 22:57 PDT
Current Employee – been working at Marriott full-time for more than 3 years
Pros – Job safety, good relations with co-employees, well designed working tools. Well known brand name and multilingual environment.
Cons – Poor salary, no promotion possibility. Top management detached from real life of a hourly working staff which returns very poor salary, absolutely no bonus (year or occasional). No possibilities to improve skills needed to be a better employee.
Advice to Senior Management – Better salary, so people can afford to live a decent life.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-23 04:15 PDT
Former Employee – worked at Marriott full-time for more than a year
Pros – * It's a big company - you get to know how major corporations operate and what to expect from a corporate environment
* People are friendly and willing to help you and answer your questions
Cons – * This is specific to my role: the work got a little repetitive - seeing the same or very similar problems/issues that I needed to resolve
Yes, I would recommend this company to a friend
2013-04-21 11:45 PDT
Current Employee – been working at Marriott full-time for more than 10 years
Pros – There can be opportunities to advance and switch to different departments; good company culture.
Cons – Too many layers at corporate level. The efficiency wheel turns slowly. Low turnover, probably too low as people can get complacent & not open to new ideas. Traditional environment, not very open to alternative work arrangements such as telecommuting, etc.
Advice to Senior Management – Continue to streamline corporate office. Change is good!
Yes, I would recommend this company to a friend
2013-04-21 07:58 PDT
Former Employee – worked at Marriott full-time for less than a year
Pros – You can take a lot of breaks as a housekeeper, and are pretty much left to your own devices
Cons – Always start at 9am, work until all rooms on your board are clean (12 or so) half hour maximum per room. Rooms are filthy and you clean a lot of nasty stuff. Tips a sparse, and at the place I worked, there was an absurd amount of drama. If you are sick you must call 4 hours before your scheduled shift and find your own replacement. (no one wakes up at 5am to see if they are sick! and no one will come in for housekeeping on their day off)
Advice to Senior Management – hire more housekeepers so that the amount of rooms cleaned per day is manageable, and have a better system for calling in sick.
No, I would not recommend this company to a friend
2013-04-19 12:00 PDT
Former Employee – worked at Marriott full-time for more than 7 years
Pros – They look after you, and are very fair. I worked there, left and went back again. They're a true team orientated company who expect results.
Cons – You do need to play the "marriott corporate" game, and "fit in". If you don't, you won't last long. The culture is that of working together and making it happen which is good, so if you're not a team player, personable and make an effort, you won't survive.
Advice to Senior Management – Work the system.
Do the reports accordingly and on time and you'll do fine!
Yes, I would recommend this company to a friend
2013-04-14 09:48 PDT
Former Employee – worked at Marriott full-time for more than 10 years
Pros – I Loved working for this company. I was sad to see my position eliminated due to corporate reorganization in June of 2011.
Cons – Corporate restructuring led me to lose my position after 15 years with the company. It was sad and unfortunate to have to start over elsewhere after 15 years.
Yes, I would recommend this company to a friend
2013-04-16 22:07 PDT
Former Employee – worked at Marriott full-time for more than 8 years
Pros – Marriot is an excellant company to work that really embraces two mantras: "Success is never final," and "If you take care of your employees, then they'll take care of the guests'.
Cons – Marriott is a hotel management company and has to compete to win management contracts of various ownership groups. The benefits package offered to Marriott employees has been scaled back to be more competitive attracting hotel contracts.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-04 14:22 PDT
Current Employee – been working at Marriott full-time for more than 7 years
Pros – One of the most ethical company with reasonable stability and conservative cultural
Cons – Not as innovative as key competitors;
Yes, I would recommend this company to a friend
2013-04-06 18:25 PDT
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