Marriott Reviews

Updated 16 September 2014
Updated 16 September 2014
1,292 Reviews
3.7
1,292 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
425 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    awesome working with marriott international

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative (Front Desk)  in  Delhi
    Current Employee - Guest Service Representative (Front Desk) in Delhi

    I have been working at Marriott full-time for more than a year

    Pros

    best employee welfare well cultured environment

    Cons

    salary may be a concern

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    I worked 9 years for Marriott in AP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at Marriott full-time for more than 8 years

    Pros

    Great company to work for. Training and opportunities for growth are great. The company provides strong corporate support and systems to help operate in an efficient manner. Associate policies and handling is great.

    Cons

    Salaries are a bit lower than in general. Implementation of new and inovative ideas are happening slowly and are very controlled. Administrative work is taking a toll on management productivity.

    Advice to ManagementAdvice

    Add more liberty to property management specially in areas outside of the US where the same programs and initiatives might not work as they do in the US

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  New Delhi
    Current Employee - Sales Manager in New Delhi

    I have been working at Marriott full-time for more than 3 years

    Pros

    Open door policy within management

    Cons

    Slow growth and a person needs to be mobile and willing to re locate if wants to grow

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Best company to work if you got the right boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office Executive  in  Ahmedabad
    Current Employee - Front Office Executive in Ahmedabad

    I have been working at Marriott full-time for more than 5 years

    Pros

    Working Culture is the best.

    Cons

    Working Culture needs to be improved at certain levels.

    Advice to ManagementAdvice

    Follow Marriott International Standards rather following Marriott India Standards

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    disappointing experience, the property standard is well below the acceptable industry standard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Hyderābād
    Former Employee - Anonymous Employee in Hyderābād

    I worked at Marriott full-time for more than 3 years

    Pros

    good start for freshers, lots of training and hand holding, Marriott offers freshers a first time look at world class hospitality systems.

    Cons

    work life balance non -existent, arrogant bosses, poor quality of work specific training, gaps in knowledge and poor property setup, salaries well below the industry standard.

    Advice to ManagementAdvice

    if you pay peanuts, you get monkeys. Retain quality staff (including managers) by offering better pay rises, ongoing Marriott - certified training, take the time to recognize and award your staff, improve hiring cycle to prevent any gaps in staffing ;and understand that by treating Managers like your personal lackeys, you effect the culture of the company in a negative way.

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful  

    Hit or a Miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative  in  Mumbai
    Current Employee - Guest Service Representative in Mumbai

    I have been working at Marriott full-time for more than 3 years

    Pros

    Good Exposure for grooming an individual

    Cons

    Compensations are not worth the work load.

    Advice to ManagementAdvice

    Senior management should also take care of look for their employees career growth and their needs instead of only focusing about their own promotions and transfers'.

    Recommends
    Neutral Outlook
  8.  

    i have a experience for housekeeping supervisor

    Former Employee - Housekeeping Supervisor  in  Bhopal
    Former Employee - Housekeeping Supervisor in Bhopal

    I worked at Marriott full-time for more than 10 years

    Pros

    all things are handle for the management

    Cons

    good for the best and the result are correct

    Advice to ManagementAdvice

    strict and discipline

  9.  

    A Helpful Management but with a mission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Payable  in  Bangalore
    Current Employee - Accounts Payable in Bangalore

    I have been working at Marriott full-time for more than 3 years

    Pros

    Top 10 Best Companies to work in the world

    Cons

    Employess Beneits needs to be Focussed.

  10.  

    Its great to be at Marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Associate  in  Cochin
    Current Employee - Front Desk Associate in Cochin

    I have been working at Marriott full-time for less than a year

    Pros

    Healthy working atmosphere.
    Good Ambience.
    Helpful Management.
    Caring Human resource.
    It is good to be at the Marriott, and I am pretty satisfied with my hotel.
    good carrier opportunities are there for us who are looking forward to reach
    the sky limes of the hospitality industry.

    Cons

    - Nothing experienced of now-

    Advice to ManagementAdvice

    Go on...with the great work..

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great to work, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive  in  Gurgaon, Haryana
    Former Employee - Sales Executive in Gurgaon, Haryana

    I worked at Marriott full-time for more than a year

    Pros

    Fantastic company policies, employee friendly, 9 hrs means 9 hrs work, and 6 offs in a month mean 6 offs in a month.

    Cons

    Mere satisfaction at work doesn't pay your bills. Probably the only draw back is that the salaries are much below the industry standard.

    Advice to ManagementAdvice

    Salaries are much below the industry standard. Hotels that show 99.99% employee satisfaction must be checked for the survey standards. As mostly, this is done with people standing over the head looking for good ratings.

    Recommends
    Neutral Outlook
    Approves of CEO

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