Marriott Reviews

Updated 30 September 2014
Updated 30 September 2014
1,311 Reviews
3.7
1,311 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
435 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 33 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 75 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 46 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 71 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    amazingly awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainee  in  Mumbai
    Former Employee - Trainee in Mumbai

    I worked at Marriott as an intern for less than a year

    Pros

    the standard the company, the quality of the service and a very efficent and skilled staff wid tremendous knowledge is the key of marriotts.

    Cons

    the only thing here is the working hours are quite hectic and even the pay is low soo thats the only thing which need to be changed.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    excellent.. was part of the jw family for 4 odd years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sous Chef In Training  in  Mumbai
    Former Employee - Sous Chef In Training in Mumbai

    I worked at Marriott full-time for more than 3 years

    Pros

    work environment.. employee program .. free communications with senior management and hr

    Cons

    if you are a professional you do not look at the downside but concentrate on your strengths that's what they taught me.

    Advice to ManagementAdvice

    retain and hold on to your best ones ..

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    fabulous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Hyderābād
    Current Employee - Manager in Hyderābād

    I have been working at Marriott full-time for more than 5 years

    Pros

    taking care of associate,team work and best service

    Cons

    nothing to note it the best place to work

    Advice to ManagementAdvice

    we will rock in india

    Recommends
    Positive Outlook
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  5.  

    Good & Learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate  in  Gurgaon, Haryana
    Former Employee - Associate in Gurgaon, Haryana

    I worked at Marriott

    Pros

    Work culture, Brand Name, Market leader

    Cons

    Phathetic management one will ever encounter, No sense of belongingness or connectivity with staff.... huuuuuuge gap between Senior level management and lower level...
    The only thing bad about Marriott (Gurgaon) is Management... Change dis and it will become Heaven to work !!!!!

    Advice to ManagementAdvice

    when one lot can earn upto lacs of bucks i see no reason to give penny's to the other lot who is actually working their ass off !!! This is only for Courtyard By Marriott Gurgaon.. rest Marriott is i believe is fantastic.... Pay scale is very low... nothing that a graduate expects... And the Voyagers that is Management Trainees are incompetent which is a sad case for the future as they will be the future Management

    Recommends
    Approves of CEO
  6.  

    A good learning platform for overall Food and Beverage product and service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Banquet Supervisor  in  Gurgaon, Haryana
    Former Employee - Banquet Supervisor in Gurgaon, Haryana

    I worked at Marriott

    Pros

    You are not contained to just one department. Being a small hotel, if any other department is busy, you can always offer help and the best is, people do it on their own. The GM is extremely creative in his work, thinks out of the box, very friendly with staff, and always has time to listen to you. This hotel works like a family. Job satisfaction is extremely high.

    They even offer home drop services to employees, and the other usual Marriott benefits like discounts.

    Cons

    - Needs to increase salary base

    Advice to ManagementAdvice

    Just keep it up. Need to make constant upgrades.

    Recommends
  7.  

    Duty Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Duty Manager  in  Toronto, ON (Canada)
    Former Employee - Duty Manager in Toronto, ON (Canada)

    I worked at Marriott full-time for more than 3 years

    Pros

    -amazing benefits
    -room to grow
    -really cares about employees

    Cons

    worked for franchise so tight on labour

    Advice to ManagementAdvice

    continue following Marriott's spirit to serve and you will stay a leader :)

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Houston, TX (US)
    Current Employee - Bartender in Houston, TX (US)

    I have been working at Marriott full-time for more than 3 years

    Pros

    Benefits, hotel discounts, ability to transfer to any Marriott, promotions from within

    Cons

    Long hours, unbalanced home/work life

    Advice to ManagementAdvice

    Create a more balanced home/work life for employees so they don't get burnt out.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pool Attendant  in  Tucson, AZ (US)
    Current Employee - Pool Attendant in Tucson, AZ (US)

    I have been working at Marriott part-time for less than a year

    Pros

    Easy, nice people, very welcoming.

    Cons

    Everything was great, no problem.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative  in  Phoenix, AZ (US)
    Current Employee - Guest Service Representative in Phoenix, AZ (US)

    I have been working at Marriott full-time for less than a year

    Pros

    Great staff, everyone is so friendly and helpful. I was eager to learn and everyone was willing and eager to teach. Able to work in different areas and learn new tasks. I always feel very empowered to help our guests, no matter the task or the issue at hand. Management is very helpful. HR is amazing.

    Cons

    scheduling conflicts, lots of nights and weekends. I am single mom and working the nights and weekends is difficult, and there is not a lot of wiggle room when it comes to schedule changes.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent
    Current Employee - Front Desk Agent

    I have been working at Marriott part-time for more than 3 years

    Pros

    Paid vacation after a year, paid holidays. I have had a great experience, Most are franchise owned so yeah

    Cons

    Compensation is okay, promotions are hard to come by unless you know someone, Small department so be careful who you talk to

    Recommends
    Positive Outlook
    No opinion of CEO

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