Marriott Reviews

Updated 17 September 2014
Updated 17 September 2014
1,299 Reviews
3.7
1,299 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
429 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    amazingly awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainee  in  Mumbai
    Former Employee - Trainee in Mumbai

    I worked at Marriott as an intern for less than a year

    Pros

    the standard the company, the quality of the service and a very efficent and skilled staff wid tremendous knowledge is the key of marriotts.

    Cons

    the only thing here is the working hours are quite hectic and even the pay is low soo thats the only thing which need to be changed.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    excellent.. was part of the jw family for 4 odd years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sous Chef In Training  in  Mumbai
    Former Employee - Sous Chef In Training in Mumbai

    I worked at Marriott full-time for more than 3 years

    Pros

    work environment.. employee program .. free communications with senior management and hr

    Cons

    if you are a professional you do not look at the downside but concentrate on your strengths that's what they taught me.

    Advice to ManagementAdvice

    retain and hold on to your best ones ..

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    fabulous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Hyderābād
    Current Employee - Manager in Hyderābād

    I have been working at Marriott full-time for more than 5 years

    Pros

    taking care of associate,team work and best service

    Cons

    nothing to note it the best place to work

    Advice to ManagementAdvice

    we will rock in india

    Recommends
    Positive Outlook
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  5.  

    Good & Learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate  in  Gurgaon, Haryana
    Former Employee - Associate in Gurgaon, Haryana

    I worked at Marriott

    Pros

    Work culture, Brand Name, Market leader

    Cons

    Phathetic management one will ever encounter, No sense of belongingness or connectivity with staff.... huuuuuuge gap between Senior level management and lower level...
    The only thing bad about Marriott (Gurgaon) is Management... Change dis and it will become Heaven to work !!!!!

    Advice to ManagementAdvice

    when one lot can earn upto lacs of bucks i see no reason to give penny's to the other lot who is actually working their ass off !!! This is only for Courtyard By Marriott Gurgaon.. rest Marriott is i believe is fantastic.... Pay scale is very low... nothing that a graduate expects... And the Voyagers that is Management Trainees are incompetent which is a sad case for the future as they will be the future Management

    Recommends
    Approves of CEO
  6.  

    A good learning platform for overall Food and Beverage product and service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Banquet Supervisor  in  Gurgaon, Haryana
    Former Employee - Banquet Supervisor in Gurgaon, Haryana

    I worked at Marriott

    Pros

    You are not contained to just one department. Being a small hotel, if any other department is busy, you can always offer help and the best is, people do it on their own. The GM is extremely creative in his work, thinks out of the box, very friendly with staff, and always has time to listen to you. This hotel works like a family. Job satisfaction is extremely high.

    They even offer home drop services to employees, and the other usual Marriott benefits like discounts.

    Cons

    - Needs to increase salary base

    Advice to ManagementAdvice

    Just keep it up. Need to make constant upgrades.

    Recommends
  7.  

    Residence Inn by Marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chief Engineer
    Current Employee - Chief Engineer

    I have been working at Marriott full-time for more than 3 years

    Pros

    Friendly atmosphere a lot of challenges in great place to work team work

    Cons

    Keeping the Hotel in good working order. Maintaining the PM Work orders. Helping customers and responding to all of their needs

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office Clerk  in  Shanghai, Shanghai (China)
    Former Employee - Front Office Clerk in Shanghai, Shanghai (China)

    I worked at Marriott as an intern for less than a year

    Pros

    The employers are nice. Also the colleagues. We had a lot of activities for employees

    Cons

    Too busy some time. And the food in MEA in Shanghai is not that good.

    Advice to ManagementAdvice

    Improve the efficiency.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    My days at the Marriott. Where the long days and even longer nights pay off... sometimes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time for more than 8 years

    Pros

    Great work atmosphere to thrive and learn in one of the top hospitality companies. And the ability to meet new people and network.

    Cons

    There really isn't even that many cons besides the management companies that can take over the franchised hotels. In my time here we have had many management companies come and go and I won't say who but the current one is a terrible company to work for.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Extraordinary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Event Operations Supervisor  in  Bethesda, MD (US)
    Former Employee - Senior Event Operations Supervisor in Bethesda, MD (US)

    I worked at Marriott full-time for more than 3 years

    Pros

    Management really cares about employees and their development, associates have the opportunity to be double coded, Mr. Marriott visits property and is genuinely happy to greet staff, company allows associates to spend quality time with their families

    Cons

    Overcoming the gossip amongst staff, staff isn't supportive of others who have been promoted, oftentimes associates don't have the proper tools to effectively do their jobs and at times feel management doesn't care

    Advice to ManagementAdvice

    Make time to listen to associates concerns and give undivided attention when listening to them. Management needs to realize that L- Listen.E- Empathize.A- Apologize - .R- React or Respond .N- Notify. also applies to associates as well as Hotel guests and to remember Mr. Marriott's Motto, if you take care of the associates, the associates will take care of the customers and the customers will come back is very true.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Auditor  in  Goodyear, AZ (US)
    Former Employee - Night Auditor in Goodyear, AZ (US)

    I worked at Marriott part-time for more than a year

    Pros

    Great job great app don't know what I would do without it now great app would recommend to everyone

    Cons

    No cons every thing is great working for a company weather part time or full time hope my words could help someone

    Advice to ManagementAdvice

    Great job

    Recommends
    Positive Outlook
    Approves of CEO

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