Marriott

www.marriott.com

Marriott Reviews

Updated 30 January 2015
Updated 30 January 2015
1,532 Reviews
3.7
1,532 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
531 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    IT WAS AWESOMEEEE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Agent in Mumbai
    Current Employee - Guest Services Agent in Mumbai

    I have been working at Marriott as an intern (less than a year)

    Pros

    staff is really co operative and helpful, and knows their job well

    Cons

    Marriott Mumbai when i was there had a shortage of staff so the staff was burdened with much of work

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Amazing Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front-Desk Supervisor in Pune
    Current Employee - Front-Desk Supervisor in Pune

    I have been working at Marriott full-time (more than 3 years)

    Pros

    Great work environment, super co-workers and seniors, fantastic focus towards guests and a brand leader in Hospitality

    Cons

    Pay Scale is really poor compared to other industries, n especially in India where there is no hourly pay basis, but a fixed monthly salary

    Advice to ManagementAdvice

    Should do everythin possible to retain the best employees

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    amazingly awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainee in Mumbai
    Former Employee - Trainee in Mumbai

    I worked at Marriott as an intern (less than a year)

    Pros

    the standard the company, the quality of the service and a very efficent and skilled staff wid tremendous knowledge is the key of marriotts.

    Cons

    the only thing here is the working hours are quite hectic and even the pay is low soo thats the only thing which need to be changed.

    Recommends
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    excellent.. was part of the jw family for 4 odd years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sous Chef In Training in Mumbai
    Former Employee - Sous Chef In Training in Mumbai

    I worked at Marriott full-time (more than 3 years)

    Pros

    work environment.. employee program .. free communications with senior management and hr

    Cons

    if you are a professional you do not look at the downside but concentrate on your strengths that's what they taught me.

    Advice to ManagementAdvice

    retain and hold on to your best ones ..

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    fabulous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Hyderābād
    Current Employee - Manager in Hyderābād

    I have been working at Marriott full-time (more than 5 years)

    Pros

    taking care of associate,team work and best service

    Cons

    nothing to note it the best place to work

    Advice to ManagementAdvice

    we will rock in india

    Recommends
    Positive Outlook
  7.  

    Good & Learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate in Gurgaon, Haryana
    Former Employee - Associate in Gurgaon, Haryana

    I worked at Marriott

    Pros

    Work culture, Brand Name, Market leader

    Cons

    Phathetic management one will ever encounter, No sense of belongingness or connectivity with staff.... huuuuuuge gap between Senior level management and lower level...
    The only thing bad about Marriott (Gurgaon) is Management... Change dis and it will become Heaven to work !!!!!

    Advice to ManagementAdvice

    when one lot can earn upto lacs of bucks i see no reason to give penny's to the other lot who is actually working their ass off !!! This is only for Courtyard By Marriott Gurgaon.. rest Marriott is i believe is fantastic.... Pay scale is very low... nothing that a graduate expects... And the Voyagers that is Management Trainees are incompetent which is a sad case for the future as they will be the future Management

    Recommends
    Approves of CEO
  8.  

    A good learning platform for overall Food and Beverage product and service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Banquet Supervisor in Gurgaon, Haryana
    Former Employee - Banquet Supervisor in Gurgaon, Haryana

    I worked at Marriott

    Pros

    You are not contained to just one department. Being a small hotel, if any other department is busy, you can always offer help and the best is, people do it on their own. The GM is extremely creative in his work, thinks out of the box, very friendly with staff, and always has time to listen to you. This hotel works like a family. Job satisfaction is extremely high.

    They even offer home drop services to employees, and the other usual Marriott benefits like discounts.

    Cons

    - Needs to increase salary base

    Advice to ManagementAdvice

    Just keep it up. Need to make constant upgrades.

    Recommends
  9. 4 people found this helpful  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    Good leadership, and opportunity to learn and move up

    Cons

    poor Communication between other departments

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good experience! Great people, great work ethic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bistro Server
    Former Employee - Bistro Server

    I worked at Marriott

    Pros

    Great work ethic, great attitude, great benefits, transfer opportunities

    Cons

    Server pay is low and not opportunities for raises

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    The Gateway to Hospitality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor in Miami, FL (US)
    Former Employee - Operations Supervisor in Miami, FL (US)

    I worked at Marriott full-time (more than a year)

    Pros

    Marriott is an International Hotel Company. This means that opportunities exist all over the world. It is a great first company to work for in the Hospitality Industry because it will connect you with people who have the experience and the knowledge to get you where you want to go.

    Cons

    The downside of hospitality is that the entry level employees can make minimum wage. Supervisors while paid hourly do a very difficult job for the amount of money they earn. Money is made in Management.

    Advice to ManagementAdvice

    My advice to upper management is to help each entry level employee explore the options of what their career can be. This can be in a variety of discussions that takes time and a caring attitude.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Marriott? Share Your Experiences

Marriott

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.