Marriott Reviews

Updated 24 October 2014
Updated 24 October 2014
1,361 Reviews
3.6
1,361 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
463 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 34 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 75 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 46 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 74 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    amazingly awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainee in Mumbai
    Former Employee - Trainee in Mumbai

    I worked at Marriott as an intern (less than an year)

    Pros

    the standard the company, the quality of the service and a very efficent and skilled staff wid tremendous knowledge is the key of marriotts.

    Cons

    the only thing here is the working hours are quite hectic and even the pay is low soo thats the only thing which need to be changed.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    excellent.. was part of the jw family for 4 odd years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sous Chef In Training in Mumbai
    Former Employee - Sous Chef In Training in Mumbai

    I worked at Marriott full-time (more than 3 years)

    Pros

    work environment.. employee program .. free communications with senior management and hr

    Cons

    if you are a professional you do not look at the downside but concentrate on your strengths that's what they taught me.

    Advice to ManagementAdvice

    retain and hold on to your best ones ..

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    fabulous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Hyderābād
    Current Employee - Manager in Hyderābād

    I have been working at Marriott full-time (more than 5 years)

    Pros

    taking care of associate,team work and best service

    Cons

    nothing to note it the best place to work

    Advice to ManagementAdvice

    we will rock in india

    Recommends
    Positive Outlook
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  5.  

    Good & Learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate in Gurgaon, Haryana
    Former Employee - Associate in Gurgaon, Haryana

    I worked at Marriott

    Pros

    Work culture, Brand Name, Market leader

    Cons

    Phathetic management one will ever encounter, No sense of belongingness or connectivity with staff.... huuuuuuge gap between Senior level management and lower level...
    The only thing bad about Marriott (Gurgaon) is Management... Change dis and it will become Heaven to work !!!!!

    Advice to ManagementAdvice

    when one lot can earn upto lacs of bucks i see no reason to give penny's to the other lot who is actually working their ass off !!! This is only for Courtyard By Marriott Gurgaon.. rest Marriott is i believe is fantastic.... Pay scale is very low... nothing that a graduate expects... And the Voyagers that is Management Trainees are incompetent which is a sad case for the future as they will be the future Management

    Recommends
    Approves of CEO
  6.  

    A good learning platform for overall Food and Beverage product and service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Banquet Supervisor in Gurgaon, Haryana
    Former Employee - Banquet Supervisor in Gurgaon, Haryana

    I worked at Marriott

    Pros

    You are not contained to just one department. Being a small hotel, if any other department is busy, you can always offer help and the best is, people do it on their own. The GM is extremely creative in his work, thinks out of the box, very friendly with staff, and always has time to listen to you. This hotel works like a family. Job satisfaction is extremely high.

    They even offer home drop services to employees, and the other usual Marriott benefits like discounts.

    Cons

    - Needs to increase salary base

    Advice to ManagementAdvice

    Just keep it up. Need to make constant upgrades.

    Recommends
  7. 1 person found this helpful  

    Franchised Hotels and Managed Hotels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott full-time (more than 5 years)

    Pros

    Great benefits and located around the globe. I worked for franchised hotels, so I only had access to select Marriott benefits. The employee discounts on hotel rooms are awesome!

    Cons

    It is a 24/7 business so be prepared to work hard. But it is rewarding work that give out what you put into it.

    Advice to ManagementAdvice

    Love MGS, it is an awesome resource that brings the whole company together.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Server in Erlanger, KY (US)
    Current Employee - Banquet Server in Erlanger, KY (US)

    I have been working at Marriott part-time (more than an year)

    Pros

    Fun and friendly environment to work in. Very accommodating for school.

    Cons

    Hours may be inconsistent. It all depends on the how much business the hotel has at the time. Usually pretty slow during some of the winter months.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Montgomery, AL (US)
    Current Employee - Front Desk Agent in Montgomery, AL (US)

    I have been working at Marriott full-time (less than an year)

    Pros

    Great management And great coeorkers

    Cons

    Hours Are long but flexible

    Advice to ManagementAdvice

    Great company

    No opinion of CEO
  10.  

    Very satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Captain in San Luis Obispo, CA (US)
    Current Employee - Banquet Captain in San Luis Obispo, CA (US)

    I have been working at Marriott full-time (more than 3 years)

    Pros

    Great benefits & I have been able to make a career here

    Cons

    Not many I can think of

    Advice to ManagementAdvice

    I love my job

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great chance to meet alot of awesome people from around the world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative in Washington, DC (US)
    Current Employee - Guest Service Representative in Washington, DC (US)

    I have been working at Marriott full-time (more than an year)

    Pros

    Room rates, meeting people , great food

    Cons

    pay schedule certain guest

    Advice to ManagementAdvice

    Dont forget about the small guys. We work very hard

    Recommends
    Positive Outlook

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