Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews

Updated 18 December 2014
Updated 18 December 2014
1,448 Reviews
3.7
1,448 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
496 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a great paying first job. If you get to know managers well it pays off to be good friends with them.

    Current Employee - Lifeguard in Grapevine, TX (US)
    Current Employee - Lifeguard in Grapevine, TX (US)

    I have been working at Marriott part-time (less than an year)

    Pros

    Great Pay. Great atmosphere.

    Cons

    Alcohol is sold to customers at pool, and it is hot outside in the summer, so they can get a temper real quick.

    Advice to ManagementAdvice

    Make sure you check in on the employees and see if they have any complaints you can fix.

  2.  

    GSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Customer Service Meet new people

    Cons

    Getting yelled at by guests

    Advice to ManagementAdvice

    Better training needed

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Courtyard Marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in Vaughan, ON (Canada)
    Current Employee - Bartender in Vaughan, ON (Canada)

    I have been working at Marriott part-time (more than 3 years)

    Pros

    Excellent management. Works with the team, rather than solely delegating. Great pay for the position. Great customers.

    Cons

    No career progression or opportunity. A good place for students to work while schooling.

    Advice to ManagementAdvice

    Stop being too nice to employees that are clearly taking it for granted.

    Recommends
    Neutral Outlook
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  5.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cork (Ireland)
    Former Employee - Anonymous Employee in Cork (Ireland)

    I worked at Marriott

    Pros

    Development is possible in any area of the business in Cork and globally.
    Amazing team - focus on fit
    Treated as a person not a number, they will get to know you.

    Cons

    Mostly positives. For most it's an entry level position in the reservation sales team so it can be frustrating if you don't get your chance to progress straight away. You do sometimes lack the autonomy to make your own decisions but changes are in process.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    The JW Marriott Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Doorman in Grand Rapids, MI (US)
    Former Employee - Doorman in Grand Rapids, MI (US)

    I worked at Marriott

    Pros

    Fun environment, meet celebrities, big tips, valet crazy cool cars

    Cons

    health insurance, winter, slow times = no tips

    Advice to ManagementAdvice

    Promotions

    Recommends
    Neutral Outlook
  7.  

    Overall great experience as a Lifeguard at Gaylord Texan's Paradise Springs (run by Marriott)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifeguard in Grapevine, TX (US)
    Former Employee - Lifeguard in Grapevine, TX (US)

    I worked at Marriott part-time (less than an year)

    Pros

    More than adequate pay for a lifeguard. Training through Ellis and Assoc. Paid hourly wages throughout training and in-services. Really awesome co-workers and Lifeguard Leads. It was my understanding that it was fairly easy to get promoted to a Lead if you had worked a previous summer.

    Cons

    There was a pretty tedious "New STAR Orientation" that was almost useless for lifeguards, as we worked at a separate facility. But it was only two days and we were paid hourly wages for the entire thing. Not good if you're looking for a permanent position, as lifeguarding is seasonal.

    Advice to ManagementAdvice

    Consider omitting Paradise Spring staff from New STAR Orientation, as it mostly covers hotel policies that do not apply to Paradise Springs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Marriott hotels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Good management, good environment, would recommend.

    Cons

    very corporate but works to advantage because very organized

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A good company on all levels

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee in San Antonio, TX (US)
    Former Employee - Anonymous Employee in San Antonio, TX (US)

    I worked at Marriott

    Pros

    Marriott really seems to care about it's employees. Managers were great to work with and for the most part they were open to hearing your suggestions.

    Cons

    Obviously every location is different. In some places the work environment was better than others but over all Marriott is a good place to work.

    Recommends
  10.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Great experience managing people. You're able to get involved in a lot of different areas and propose ideas, processes, etc. that you feel will have a high impact. Good amount of vacation time. Lots going on within the company so there is a lot of energy and opportunity.

    Cons

    Working in an industry that is always open 24/7 can be challenging and make work/life balance difficult. For management, you sometimes have to work a lot! Also, the work can be somewhat seasonal depending on location, hotel, etc.

    Recommends
    Positive Outlook
  11.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Director in Bethesda, MD (US)
    Current Employee - Marketing Director in Bethesda, MD (US)

    I have been working at Marriott full-time (more than an year)

    Pros

    Extremely hard-working team, great group of people, very challenging and mentally stimulating environment

    Cons

    Not a lot of work-life balance

    Recommends
    Positive Outlook
    Approves of CEO

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