Marriott Reviews

Updated 31 August 2014
Updated 31 August 2014
1,271 Reviews

3.7
1,271 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
418 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bistro Attendant  in  New York, NY (US)
    Current Employee - Bistro Attendant in New York, NY (US)

    I have been working at Marriott full-time for more than a year

    Pros

    Great benifits , great staff and supportive management

    Cons

    Really early mornings, hard to balance if you have a life outside of marriott unless your a morning person

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It's a nice company to be apart of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Marriott

    Pros

    Benefits, perks and discounts

    Cons

    Pay and advancement opportunities

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Great internship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager Intern  in  Plano, TX (US)
    Current Employee - Sales Manager Intern in Plano, TX (US)

    I have been working at Marriott as an intern for less than a year

    Pros

    Great experience with a big company. Internship is not Marriott specific so it gives you experience to apply across the industry.

    Cons

    I just thought the job was incredibly boring.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    A great place to work where you got to meet people from all over.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Room Preventive Maintenance  in  Atlanta, GA (US)
    Current Employee - Room Preventive Maintenance in Atlanta, GA (US)

    I have been working at Marriott full-time for more than a year

    Pros

    The company offers PTO (personal time off) which is accrued weekly 2 hrs per 40 hr shift
    401 k plan
    Health care
    Credit union
    Daily meeting to review occupancy and contingency
    Subsidized meals

    Cons

    Short lunch break 1/2 hr
    Leaves no time to take care of personal business
    Low pay, little OT

    Advice to ManagementAdvice

    Consider extending lunch break.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time

    Pros

    great experience as time goes on

    Cons

    meeting new people, getting used to the system

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Low Pay but Solid People

    Former Employee - Account Executive  in  New York, NY (US)
    Former Employee - Account Executive in New York, NY (US)

    I worked at Marriott full-time for more than 3 years

    Pros

    Great people, good place to grow and very strong benefits

    Cons

    Low pay compared to industry standards

    Advice to ManagementAdvice

    Don't forget why you are successful and always remember the company motto of taking care of you associates so they take of their guests.

  8.  

    Good work/ life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott part-time

    Pros

    Flexible schedules, great managers and good training program

    Cons

    Promotions, Corporate heirarchy involves a lot of politics, you must know someone to make it anywhere.

    Advice to ManagementAdvice

    Groom your best hourly staff and consider them for promotions if you'd like to retain your talent.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Marriott

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Great work like balance at Marriott Headquaters

    Cons

    VP's and above has decision power.

  10.  

    Amazing and I am grateful to have had the experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista, Bartender and Waitress  in  Ogden, UT (US)
    Former Employee - Barista, Bartender and Waitress in Ogden, UT (US)

    I worked at Marriott full-time for more than 3 years

    Pros

    Sage ran the operations of the hotel that I worked for, and they were truly amazing. I loved working for the Marriott and was sad when it was time to move on. They world with my hours as a University student and were always supportive of my hopes and dreams. They even allowed me to take off 3 months to intern in Africa.

    Cons

    I really had no problems while working here. Of course they made some awful hiring choices at times, but they soon realized their mistakes and dismissed the newest member of staff.

    Advice to ManagementAdvice

    None, you are wonderful!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Structured hospitality career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative  in  Provo, UT (US)
    Current Employee - Guest Service Representative in Provo, UT (US)

    I have been working at Marriott part-time for less than a year

    Pros

    Great training resources and online system. Fun and engaging work environment. Awesome travel benefits and perks.

    Cons

    Large company, hospitality hours and pay. Hard to feel like you can contribute to change. Slow days are killer if you want to make money and feel productive.

    Advice to ManagementAdvice

    Engage more with the employees and allow them to contribute to change. Give supervisors more Covell over their departments.

    Recommends
    Positive Outlook
    No opinion of CEO

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