Marsh & McLennan Companies

  www.marsh.com
  www.marsh.com

Marsh & McLennan Companies Reviews

Updated 18 December 2014
Updated 18 December 2014
320 Reviews
3.2
320 Reviews
Rating Trends

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Marsh & McLennan Companies President & CEO Daniel S. Glaser
Daniel S. Glaser
96 Ratings

Review Highlights

Pros
  • Great Benefits, Work life balance depending on the department, name brand recognition (in 27 reviews)

  • Good benefits and paid time off is generous (in 18 reviews)


Cons
  • Noone is recognized except top producers ands senior management (in 13 reviews)

  • Very little thought given to providing any sort of work/life balance to employees (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great place to work and experience the life behind the city of London

    Former Employee - Project Manager in London, England (UK)
    Former Employee - Project Manager in London, England (UK)

    I worked at Marsh & McLennan Companies full-time (more than 3 years)

    Pros

    Brilliant experience with quality clients. Work hard and you are rewarded.

    Cons

    certain teams still maintain the 'old boys club' feel

    Advice to ManagementAdvice

    Encourage gender, race and nationality diversity

  2.  

    Very stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Louisville, KY (US)
    Current Employee - Anonymous Employee in Louisville, KY (US)

    I have been working at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    Large company with great benefits. The holiday schedule is great. The amount of vacation, sick and floating holidays is great.

    Cons

    Management stinks. Working for a large company leaves some of us falling through the cracks.
    The company advocates transparency but there are things going on the department I work in that if higher ups were to find out they would probably blow a gasket.

    Advice to ManagementAdvice

    Pay more attention to who you hire and what they bring to the table. If all they bring is drama and problems perhaps you shouldn't hire them. Someone with some college or a college degree should only be considered for this job.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Old school thought process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Administrative in Urbandale, IA (US)
    Former Employee - Benefit Administrative in Urbandale, IA (US)

    I worked at Marsh & McLennan Companies full-time (more than 3 years)

    Pros

    Not many, they are not willing to change or listen to new ideas.

    Cons

    No raises
    Lack of communication and follow through
    Can't keep their clients as they do not wish to improve their methods

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Career High

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice-President in Edmonton, AB (Canada)
    Current Employee - Assistant Vice-President in Edmonton, AB (Canada)

    I have been working at Marsh & McLennan Companies full-time (more than an year)

    Pros

    Compensation, collaborative culture, professionalism, global opportunities

    Cons

    Compliance can bog down the truly meaningful work, but it's minor and necessary

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    Corporate Benefits Department - Avoid like the plague

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)

    I worked at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    One can gain valuable work experience in a very tall organisational structure. High volume of data and work to do.
    Great for actuaries, accountants and math nerds.

    Cons

    This was the worst place that I have ever worked. It has an astronomically high Power Distance Ratio.
    In the Benefits Dept., workers get to see the 4-figure bonuses executives make (over 100k salary), whereas non-exempt employees basically got zilch. Middle management was very very derisive towards 'inferiors'. Employees had feuds lasting for years and refused to speak to one another outside of required interaction/meetings. Lower- echelon workers were expected to be slaves. I even heard a well-paid attorney say in front of the VP of benefit's administrative assistant: ".... your grossly underpaid assistant." And the evp said nothing. It made me want to wretch. There was much strife, so much, in fact that they brought in an external consultant to help sort out the lack of 'esprit de coeur'. As other reviews have stated, drawbacks include an entrenched 'old boys' club', no opportunity to put your hand to diverse tasks, extremely uneven compensation. Working there you are just a number. No professional development.

    Advice to ManagementAdvice

    Consider how efficient daily operations would be without the 'little people' you so thoroughly scorn.

    No opinion of CEO
  7.  

    Worst job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst in Urbandale, IA (US)
    Former Employee - Data Analyst in Urbandale, IA (US)

    I worked at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    Nothing was good, except compensating time when working oncall

    Cons

    Horrible hours, worked you like a slave driver, niche jobs (no moving up from within) and bad pay

    Advice to ManagementAdvice

    Could have had better compensations/pay and lay off the fear based management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Worst job I ever had

    Former Employee - Service Specialist II in Urbandale, IA (US)
    Former Employee - Service Specialist II in Urbandale, IA (US)

    I worked at Marsh & McLennan Companies full-time (more than an year)

    Pros

    There are no positive things to say about working here!

    Cons

    No raises, focused more on rewarding management than those actually doing the work

    Advice to ManagementAdvice

    You need to realize who is actually doing the work and stop rewarding those who aren't!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Great people! Workload issues. Clearly value external over internal candidates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Broker
    Former Employee - Insurance Broker

    I worked at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    Great benefits, awesome health plan, smart, fun co-workers, many opportunities to learn subject matter very well

    Cons

    Value external candidates over internal candidates, everyone is overworked and stressed, you can only get the salary for your peer-group if you threaten to leave, poor performers are not fired, just starved out.

    Advice to ManagementAdvice

    Stop trying to 100% de-risk your business. It sends a message to clients that you aren't willing to stand by your work and puts you in a vulnerable position. Clients will start to think "Gee, if I am constantly being told I have to check my broker's work, why shouldn't an online quote service do this same thing I thought I was paying for expertise"

    Stop burning out your best people, they are the product you are selling.

    Give some actual power to give promotions, make compensation decisions, and fire people etc. to office heads, zone leaders, or even managers. Its very clear their hands are 100% tied to do right by their best people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Data Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies

    Pros

    - Working with immedatiate team members is positive
    - Great flexibility with vacation - except for month end
    -Christmas gatherings

    Cons

    - Very little room for growth for employees at the lower end of the scale.
    - HUGE communication gap among colleagues.
    - Some employees tend to pawn off the work onto other colleagues and fear change and do not embrace new business processes. Senior veterans who have been with the company for ages cannot think outside the box and thus tend to like a lot of hand holding.

    Advice to ManagementAdvice

    -Give credit where credit is due. The company boasts about further learning and career development but management needs to reinforce this and look out for every employee under their wing. This should not be limited to individuals with senior roles.
    -Improve communication within deparments and make sure the message conveyed is uniform.
    -Consider revising the compensation matrix for all departments. Upper management tend to get bigger pay increases and bonuses, while the reamining employees get a 1% raise. In today's economy, the base salary for junior roles are well under the poverty line which is unfair. Take home pay amounts to nothing.
    - Look past the politics and power trip. Employees need to get the work done right to make the environment a good workplace for everyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Local Technology Coordinator
    Current Employee - Local Technology Coordinator

    I have been working at Marsh & McLennan Companies full-time

    Pros

    Working in IT is never boring- competitive pay, job security, and daily challenges to keep work interesting.

    Cons

    You work with people who have just become used to their daily routines, can be extremely condescending to support staff, and are already somewhat jaded with their expectations (even though they also refuse to follow processes). Being client facing tends to be a "punching bag" role that quickly gets old. People tend to become "buddy-buddy" to skip procedure yet tend to not know your name.

    Advice to ManagementAdvice

    Keep doing what you do.

    Recommends
    Positive Outlook
    Approves of CEO

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