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Marshalls
2.7 of 5 193 reviews
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Marshalls Reviews

Updated May 23, 2013
All Employees Current Employees Only

2.7 193 reviews

                             

46% Approve of the CEO

Marshalls President & CEO Carol Meyrowitz

Carol Meyrowitz

(67 ratings)

33% of employees recommend this company to a friend
192 employee reviews
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Dallas, TX (US)

Former Employee – worked at Marshalls part-time for more than a year

ProsNot alot of problems with customers, manager was easy going

ConsNone, everything was great for me

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Former Employee – worked at Marshalls full-time

Prosgood people to work with and great benefits

ConsThe work is detailed and the upsaling

Advice to Senior Managementdo what your doing

Yes, I would recommend this company to a friend

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Farmington, UT (US)

Current Employee – been working at Marshalls full-time for less than a year

ProsThey do work with conflicting schedules. The managers are great and have a open door policy and will help resolve any concerns you may have.

ConsThe pay is not really what you would think it would be considering how big the TJX company really is. It could pay its coordinators more for the work that they really do for the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Marshalls full-time for more than 3 years

ProsEasy to advance if you have the talent and work hard. Great benifits and reasonable pay. The company is very pro associate and does not descriminate.

ConsCommunication can be a challenge as well as individual store organization.

Advice to Senior ManagementContinue with the company values but stop micro managing things, trust your store teams that have the training and know how to do their jobs. Things aren't to bad now however I can see where things are going more and more towards reports and forms that have to be done instead of us focusing on our business.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Winter Garden, FL (US)

Current Employee – been working at Marshalls part-time for more than a year

Proseasy job, no stress, plenty of hours

Consminimum wage job but its what i expected

Advice to Senior Managementimprove communication between upper management and employees

No, I would not recommend this company to a friend

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Elizabeth, NJ (US)

Current Employee – been working at Marshalls part-time for more than a year

Proshelping the customers in a very messy stores brings satisfaction.
vacation and health benefits
very flexible with schedule

Consmanagement can overwork you
and low pay

Advice to Senior Managementplease be considerate of the amount of work the employees need to do and people scheduled for that day.

No, I would not recommend this company to a friend

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Totowa, NJ (US)

Former Employee – worked at Marshalls full-time for more than 3 years

ProsYou get a discount on name brand items. Very hard to get fired from this company. If your hourly they work around your schedules. The benefits are not the best but they certainly are not the worse either. There is room to negotiate your salary get as much as possible upfront if you choose this company.

ConsSo many Cons. When your store is visited its crazy I have worked 20, 24 and 30 hour straight shifts and if you complain its frown upon. There are old time managers that don't do anything and your expected to clean up the mess. Prepare to be in slavery because of visits from VP's. The DM will also come and work with you cleaning it up so we can show them a pretend store.. Customers constantly switch tickets and prices and act like they didn't. I have worked all areas of the store and they will put you on "FAST TRACK" and make you think your getting promoted but actually its just a way to get you to do more. Unloading the rapid receiving truck at 6am three times a week then your expected to get everything out in 24 hours with just a couple people. I usually opened with myself and 1 cashier and 1 in fitting room for a 15 million a year store then close with one in shoes, fitting room, mens side and cashier side. Go back racks are crazy like 5-10 a night in returns.. Mens Manager covers kids, infants, boys, young mens and mens departments and puts out like 30 rolling racks of frieght 3x a week. You get 1 associate to put out goods and clean up. Its the same for ladies side they get 1 person and about 40 plus racks and all of the managers have to do 2 hour manager on duty shifts and basically be cashiers while making sure all the associates get breaks. You will work enormous hours as a salary manager, Basically if you want to know what it is like working in China choose this company . I wont even bring up mega shoe what a mess. These people work you to death 300+ boxes of shoes and they will constantly knit pick the loss prevention practices which you barely have time to do.

Advice to Senior ManagementOther than when you visit the stores they are always a mess. Stop acting like you don't know that. You should tell your District Managers not to put on a show since every one even customers knows Marshall's is a hot mess. This is why managers leave you. Expecting 24-30 hours straight from someone will only get us to keep quitting. This is why your management turnover is so high. Get rid of the dead wood managers and promote the ones who work hard.

No, I would not recommend this company to a friend

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Current Employee – been working at Marshalls

Prosflexible hours
metro accessible
friendly customers
good workers

Consno opportunity for growth
low pay
not good management

Advice to Senior Managementincrease pay according to experience

No, I would not recommend this company to a friend

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Ladera Ranch, CA (US)

Current Employee – been working at Marshalls part-time for less than a year

ProsFlexible hours
minimum wage
potential for growth
lots of people will to help learn the job

Consconstant pressure to meet credit card sales goals

Advice to Senior ManagementEase up on the pressure for credit card sales. Some days are out of employees control to get credit cards.

Yes, I would recommend this company to a friend

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Cranberry, PA (US)

Current Employee – been working at Marshalls part-time for more than a year

ProsGreat store with large selection

ConsNeed new approach to getting people to sign up TJX rewards. Sometimes seemed like junky things were coming in.

Yes, I would recommend this company to a friend

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