MassMutual Reviews

I worked at MassMutual full-time for more than a year

Pros – This industry feels great. I've had the pleasure of experiencing grateful clients. When I interviewed, they told me about how great it feels to be able to help someone's financial life. When I was able to do it myself, I then understood what they meant. To be able to work at a place where I can help people makes my job much more meaningful. As for the company itself, great support and training. They have a really good structure that caters to a flexible lifestyle. The people are really great here too. I feel like I can trust those around me and enjoy ourselves after work too.

Cons – Getting rejected when prospecting. I've gotten somewhat use to people saying no. I realized after several rejections that I should not take it personal. They just may not want me as their Advisor. However, I'm human, and it still stings to have someone say no to me. Unfortunately I had to leave because I had to move to New York

Advice to Senior Management – Don't hire people who are looking to work at a big corporate company name like MassMutual. This isn't for people who just want to boost their resume. I think this is really a job for those who want to do this so that they can make a lot of money and own their own business. I really do want to own my own business one day.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at MassMutual full-time for less than a year

Pros – This is a fun place to work at. Don't get me wrong, it's a lot of hard work. However, the people are good here. If you've looked at other Financial Advisor firms, they have a very cut throat culture. Here, people help each other out and like to hang out together. Work hard and play hard. Management does a good job in helping people who need help. When I interviewed I read negative reviews before, but went for it anyways. Based on what I think, is that for people who complained about the training is probably because they weren't working hard. Management would go out of their way to help you if you're willing to put the work in it. I've seen it myself, because I get all the support I need. I strongly stand behind that. I do seem some guys here that don't work that hard, and they probably won't make it. Those will probably be the guys that complain. The guys that I see who make it are very driven and systematic. There's a good chunk of guys that do well. There's guys here who started out of college and struggled the first couple years making little money. And now they make anywhere from over $200k-$1m. These guys motivate me because they told me the key to it is to just stick in through the hard times. I think training is really good here. Their classes are really informative. Their mentorship is a really good learning experience for me. I sucked when I first did it, but got helped out with the coaching. My advice to people who are interviewing for this is that you got to want to make a lot of money to make it in this business. The guys that are structured themselves and are willing to put in the work are the ones that do well. After that you can be like someone here in this office who makes $500k and works 3 days a week. That's what I'm going for.

Cons – This is a tough one to figure out, but I think that because the office is a very entrepreneurial environment, some people take advantage of that. I think with the flexible schedule, some guys here get lazy in putting in what you're doing. I know the culture is set up with this environment. For me, I just stick with what I'm doing and follow the strong players. Don't get me wrong, some of these guys that struggle are really great guys. Nice and helpful. But I think they don't do what they say they'll do. We'll see if they can turn it around.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at MassMutual

Pros – Flexibility
It you get what you put in.
High income potential
Great Retirement plan
Meet many new people
Work with a great team
Strong company with over 100 years of great history

Cons – Commission
Sales cycle can be lengthy

Yes, I would recommend this company to a friend

I have been working at MassMutual full-time for more than a year

Pros – If you're looking for wonderful professional development support, this is the place to work. The education is also the best. The company flies out wholesalers that specialize in different products to help you better understand everything there is to know about insurance.

Cons – The learning curve is extremely large. It'll take you awhile to become great. It can be frustrating for a very long time if you are not comfortable with intentional failure.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at MassMutual full-time

Pros – Safe secure offices, free parking, decent on-site cafeterias and amenities (gym, salon)
A respected name in financial services that will look good on a resume.
Inter-company transfers are fairly easy, allowing someone to move horizontally and gain experience in multiple financial services functions.

Cons – Leadership roles are consistently filled from outside the company. There is a distinct aversion to promoting from within, and ranks of VP and above are almost exclusively filled by hiring from competitors.

Extremely hierarchical; you will get no support from HR or elsewhere if you are having an issue in your dept

No transparency in decisions or accountability for results at the leadership level. Several years ago one business unit cost the company the equivalent of a small country economy in reserve losses. The CEO was given a plum work-from-anywhere job doing a function never identified and with no expected output. The CFO was promoted to be in charge of corporate strategy. The workers were hit with 50% layoffs.

This is a highly politicized environment. Because management is not accountable to quarterly results, or any objective management, relationships are the only driving factor. I had been specifically told not to show evidence of poor decisions or bad work practices (not fraudulent, just incompetent) not because I was wrong or there were reasons for the behavior, but because presenting the issue would be 'disrespectful'.

Advice to Senior Management – A leader leads by serving, and we don't mean second servings Roger.

Yes, I would recommend this company to a friend

I have been working at MassMutual full-time

Pros – Genuinely involved management, very concerned about your success as an Advisor and always doing things for the greater good of the client, no matter what.
Supportive staff and invested in making you a great advisor -- a career, not a job.
Much better working environment than anything else in town.

Cons – This is hard work! They said so during the interview and they meant it.
You will quickly need to get over your fear of public speaking. You will constantly be attending business groups and introducing yourself in person, by email, by phone, and by postcards. Get over it or get out!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at MassMutual full-time for more than 3 years

Pros – The training program here was great. They taught me not only all the technical training, but how to build an overall plan. My coworkers here were very friendly and helpful. It's really good to be in a place where people hang out with each other and like to help each other out. I feel like it is a great support structure.

Cons – Hardest part about this job is to prospect for clients. I've got a lot better with the training they have here so there is a learning curve to become really good at what you do. It feels good when you get it.

Advice to Senior Management – I'd like to see management share this training with more people so that there's more brand awareness.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at MassMutual

Pros – bright future, good training program

Cons – none that i can think of

I worked at MassMutual full-time for more than a year

Pros – - Stong financially
- As a mutual company don't have the same pressures as a public co

Cons – - Very old school culture -- stuffy environment and very slow to change. Generally not accepting of remote working and has a very strong culture of doing things they way they've always been done. Little opportunity for new or different thinking

Advice to Senior Management – - Let the new ideas and perpsectives in if that is what you hire people for.

No, I would not recommend this company to a friend

I worked at MassMutual full-time for less than a year

Pros – Extremely flexible time. Choose your own market and client. No earning cap.

Cons – No base pay. Monthly $140 fee to be a full-time agent. Lots of calling required to survive. Friends and familes become your business.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company