MassMutual

www.massmutual.com

MassMutual Reviews

Updated 27 January 2015
Updated 27 January 2015
340 Reviews
3.2
340 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
140 Ratings

Review Highlights

Pros
  • Rewarding work environment with the flexibility to take on additional responsibilities to build skills (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, you only get a subsidy on the business you submit (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Insurance and Financial Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at MassMutual full-time (more than 5 years)

    Pros

    Worked in a captive office supervising and managing insurance agents. Good work-life balance with great relationship with General Manager. Family like atmosphere in office with good support.

    Cons

    To much freedom for agents. Difficult to get them to produce. High end expensive products. WL.

    Advice to ManagementAdvice

    Provide better lead generation for better qualified sales opportunity.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Lots of smart FLAs, senior management is disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Specialist in Springfield, MA (US)
    Current Employee - Systems Specialist in Springfield, MA (US)

    I have been working at MassMutual full-time (more than 10 years)

    Pros

    Large budget to use on many,many projects. Lots of assets at your disposal. Pay is good. Bonuses are good.

    Cons

    Constant reorganization a never address the root of a problem. MMWay is over burdening teams with work that does not benefit out customers.

    Advice to ManagementAdvice

    You ask for input from FLAs, then do not listen.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Financial Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    Flexible time, great money an great work environment

    Cons

    lack of internal asistance

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Best Financial Services Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent in Austin, TX (US)
    Current Employee - Agent in Austin, TX (US)

    I have been working at MassMutual full-time (more than 3 years)

    Pros

    -Training and support is the best I have seen.
    -Able to sell products other than Mass Mutual which allows you to be a true advisor and not a salesman.
    -Opportunity for growth
    -Very strong compensation play with unlimited income potential
    -Ability to build your business the way you want.

    Cons

    -Can be a challenge in the beginning due to a large learning curve
    -Commission only

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  6.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Planner in Hong Kong (Hong Kong)
    Former Employee - Financial Planner in Hong Kong (Hong Kong)

    I worked at MassMutual

    Pros

    people are smart are patient to you

    Cons

    work load is too much, but it's because we are interns

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Managers make or break your experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Professional in Pasadena, CA (US)
    Current Employee - Financial Services Professional in Pasadena, CA (US)

    I have been working at MassMutual full-time (more than a year)

    Pros

    Lots of potential to make money
    Truly impact the life of others
    Good training (dependent on agency)
    Flexible schedule
    Mobility and Promotion outlook is also high

    Cons

    Commission only + training allowance

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company offering incredible products and services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual

    Pros

    great pay and commissions.

    Cons

    dealt with networking and referrals which was extremely difficult.

    Recommends
    Negative Outlook
  9.  

    A few years in and opportunities exist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    offers good benefits, most people are passionate about their work, opportunity to have an impact on culture - as long as the company is committed to making changes

    Cons

    IT changes strategy often and has difficulty engaging all levels of management to ensure success, which leads to frustration

    Advice to ManagementAdvice

    Put competent people in management roles and then encourage professional growth of their respective teams

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Opportunity seems to be for the outsiders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Systems in Springfield, MA (US)
    Current Employee - Information Systems in Springfield, MA (US)

    I have been working at MassMutual

    Pros

    The HR environment is fairly friendly for a big company. For IT work at home is common allowing you to easily manage things like contractors at home.

    Cons

    The lines of authority and spans of control are very confusing. Frequent, partially thought out, re-orgs have made it difficult to make progress. Promotion and growth opportunities for mid-career professionals seem to be limited as management favors outsiders.

    Advice to ManagementAdvice

    Find better ways to interact with staff. Many of them can make a bigger contribution if you found a way to enable that.

    Recommends
    Positive Outlook
    No opinion of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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