MassMutual

www.massmutual.com

MassMutual Reviews

Updated 27 January 2015
Updated 27 January 2015
340 Reviews
3.2
340 Reviews
Rating Trends

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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
140 Ratings

Review Highlights

Pros
  • Rewarding work environment with the flexibility to take on additional responsibilities to build skills (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, you only get a subsidy on the business you submit (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good people there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Chicago, IL (US)
    Former Employee - Intern in Chicago, IL (US)

    I worked at MassMutual as an intern (less than a year)

    Pros

    my manager is very nice. a lot of responsibilities. get the chance to meet clients. nice office as well.

    Cons

    most work is paperwork for an intern. wanted to intern with investment management but eventually did the internship with sales.

    Advice to ManagementAdvice

    could have attracted more recent graduate

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Financial Services Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Tampa, FL (US)
    Current Employee - Financial Services Representative in Tampa, FL (US)

    I have been working at MassMutual full-time (more than 5 years)

    Pros

    The agency I worked in had a great culture. It felt like a family; everyone is going through the same thing when you start out in the position. It is not easy but if you work hard, you will succeed.

    You have the flexibility to do as you wish as long as you produce and hit numbers. You could theoretically take 6 months off if you hit your numbers in the first six months (but then who wants to loose out on the potential to make more money for the next six months of the year!?)

    Cons

    Difficult to manage learning everything you need to learn, as well as going out and finding clients.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing Specialist in Phoenix, AZ (US)
    Current Employee - Billing Specialist in Phoenix, AZ (US)

    I have been working at MassMutual full-time (less than a year)

    Pros

    Very good values
    Care about employees
    Encourage career advancement

    Cons

    Current positions has low pay
    Outdated technology

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Systems consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Consultant in Springfield, MA (US)
    Former Employee - Systems Consultant in Springfield, MA (US)

    I worked at MassMutual full-time (more than 3 years)

    Pros

    Good salary, solid reputation, career growth

    Cons

    Good salary, solid reputation, career growth

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Do not become a "financial adviser" - you're just pushing life insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Raleigh, NC (US)
    Former Employee - Financial Services Representative in Raleigh, NC (US)

    I worked at MassMutual full-time (less than a year)

    Pros

    It only COSTS YOU (MONEY OUT OF YOUR POCKET) a couple hundred dollars to become licensed to sell life insurance in North Carolina. Couple thousand if you want to sell annuities. Luckily, you don't have to worry about where you'll be depositing your payroll checks from working at the company, because you won't be receiving any until you sell a certain amount of product and "qualify" to become "part of the team".

    Cons

    You have to find your own "customers" which will be people that you sell products to. Once those customers lock into a product, the company receives a stream of cash, from which you receive a percentage, provided that you are in "good standing" meaning that you've sold enough product recently.

    Advice to ManagementAdvice

    Don't be such self-centered arrogant jerks that brag about your success selling product to people and the money that you've made by doing so.... especially when you can't bring new "employees" into a meeting with one of your own customers to show your slick talking ways. Of course, you're VERY quick to leech onto any potential sales leads that a new employee may bring... like a blood thirsty shark that hasn't eaten in weeks. By the way, thanks for stealing my commissions on those deals by "accidentally" deleting me off of the paperwork.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    You'll need the generous time off...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in Springfield, MA (US)
    Former Employee - Systems Analyst in Springfield, MA (US)

    I worked at MassMutual full-time (more than 5 years)

    Pros

    Great PTO right off the bat
    Something new to learn everyday
    Nice colleagues
    Comfortable pay

    Cons

    Health insurance is mediocre
    Aggressive working schedule (a lot of overtime, unsaid 40+ hour work week)
    Aggressive implementation schedule
    Work/Life balance used to be more accommodating, not anymore
    Upper management is a bit clueless
    Far too many meetings

    Advice to ManagementAdvice

    Less meetings
    A lot less meetings

    No opinion of CEO
  8.  

    Hard Work

    Former Employee - Financial Services Representative
    Former Employee - Financial Services Representative

    I worked at MassMutual full-time

    Pros

    uncapped commission, running your own business type of feel

    Cons

    hard work, not for everyone

  9. 1 person found this helpful  

    Good place to go once your established in the industry not so much if your just starting out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Professional in Worthington, OH (US)
    Former Employee - Financial Services Professional in Worthington, OH (US)

    I worked at MassMutual full-time (less than a year)

    Pros

    Great compensation and benefits and flexible schedule.

    Cons

    Anything such as marketing materials or trying to do evens is expensive with this company, be ready to join an am spirit group or you wont get much from this job. Also be ready to train your self because the managers here do not tell you what need to do in order to sell certain products. Best advice do all the training listed maybe tedious but least you would get paid.

    Advice to ManagementAdvice

    Offer a base salary to those just starting out maybe the first 90 days. Also make the managers be accountable for the agents. Felt like a free for all I know your supposed to be a business owner here however your still an associate and you need guidance. My manager was often too busy to spend time going over things I needed help with.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Mediocre Growth Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Saint Louis, MO (US)
    Current Employee - Financial Services Representative in Saint Louis, MO (US)

    I have been working at MassMutual full-time (more than a year)

    Pros

    Lots of autonomy and flexibility. You can do a lot of things here as long as you declare it as an outside business activity. Much better than a Northwestern Mutual, I was there for three years and got sick of there BS about Whole Life

    Cons

    No base salary for producers. Most reps will never make over $100k. The industry as a whole is sick and needs change.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    MassMutual Systems Analyst

    Current Employee - Systems Analyst in Springfield, MA (US)
    Current Employee - Systems Analyst in Springfield, MA (US)

    I have been working at MassMutual full-time (more than 3 years)

    Pros

    Big company benefits. They actually had a full time physical therapist available for employees. It is a beautiful monolith building with Italian marble walls. Decent work hours and environment.

    Cons

    There is lots of snow during the winter and you might not be able to find your car in their huge parking lot. Typical large company politics, but that is to be expected.

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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