MassMutual

  www.massmutual.com
  www.massmutual.com

MassMutual Reviews

Updated 16 December 2014
Updated 16 December 2014
326 Reviews
3.2
326 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
135 Ratings

Review Highlights

Pros
  • Rewarding work environment with the flexibility to take on additional responsibilities to build skills (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, you only get a subsidy on the business you submit (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    You're on your own

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual

    Pros

    Great products and services. Stable company and they are very diversified. The customer service is a amazing. Has mutual company benefits.

    Cons

    You're on your own to pay for everything included licenses, seminars, etc. This is because it's a mutual company. No base salary, you only get a subsidy on the business you submit. Whole life is preached to be the cure all product.

    Advice to ManagementAdvice

    Hire an agency trainer. Get management more involved with newer advisors. Help to pay for licenses

  2. 1 person found this helpful  

    If you don't have an existing network it will be difficult to find clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Atlanta, GA (US)
    Current Employee - Financial Services Representative in Atlanta, GA (US)

    I have been working at MassMutual full-time (less than an year)

    Pros

    The compensation can be very good if you are able to produce

    Cons

    No base salary, completely commisisons.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Overall good compensation.

    Former Employee - Underwriter in Enfield, CT (US)
    Former Employee - Underwriter in Enfield, CT (US)

    I worked at MassMutual full-time (more than 3 years)

    Pros

    There are flexible schedules available at the discretion if your manager so that you can balance family and work responsibilities. The offer great bonuses and education reimbursement.

    Cons

    The Peter principle is alive and well at MassMutual. Unfortunately some folks get promoted to their level of incompetence. Management is fragmented.

    Advice to ManagementAdvice

    Management needs to listen more to employees on work process issues.

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  5. 1 person found this helpful  

    Review

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time (more than 8 years)

    Pros

    Great pay, strategy, investment, team members

    Cons

    Work life balance, focus issues

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Large, stable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time (more than 10 years)

    Pros

    - Good Benefit Package with on-site services
    - Excellent vacation time allotment
    - There are many great people to work with
    - Company has a clearly articulated strategy with the focus on its policy holders

    Cons

    - Somewhat short sighted in technology in certain areas. A focus on the project costs versus long term gains of technology investments
    - Process overhead as expected with such a large firm

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great company with great products and great ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff in Anaheim, CA (US)
    Current Employee - Staff in Anaheim, CA (US)

    I have been working at MassMutual full-time (more than 5 years)

    Pros

    For a commissioned agent, Mass Mutual is the company to work for. You work for Mass Mutual directly. Great commissions and benefits. Great product line up and a very high premium placed on ethics.

    Cons

    Company works on a General Agency basis. Each office is in affect a franchise and each General Agent has leeway in how he or she operates. The GA definitely sets the tone of the office. If you looking at Mass Mutual you should definitely interview with different GAs (there are three in the Los Angeles / Orange County area). Also, staff positions works for the GA, not the company. Therefore salary and benefits can vary greatly from office to office.

    Advice to ManagementAdvice

    Local staff should have access to home office benefits. (Note - the city listed below is not the actual city. Don't want to give away my office).

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Pretty busy but nice internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual as an intern

    Pros

    - People are all very friendly and willing to give you work
    - Except work, they also provided decent training

    Cons

    - Not flexible enough
    - Corner office

    Recommends
    No opinion of CEO
  9.  

    Agent Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    Fly-in and training for Blue Chip sales agents, same holiday schedule as staff, short commute, centralized location, nice building

    Cons

    "Mad Men" 1960s good old boy mentality among agents.

    Recommends
    Approves of CEO
  10. 2 people found this helpful  

    Not as good as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time (more than 10 years)

    Pros

    Close to home, cafe is ok

    Cons

    Bad management, inconsistent evaluations, worsening work life balance

    Advice to ManagementAdvice

    They won't read this anyway but there really aren't all of those work from opportunities, health benefits just ok.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    MassMutual is a fine company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Professional
    Current Employee - Financial Services Professional

    I have been working at MassMutual full-time (less than an year)

    Pros

    Their best advantage is in providing sales support for new business. They focus on training weekly and they encourage entrepreneurs.

    Cons

    This is not salaried and it no real marketing support is offered. It is akin to a franchise in that production quotas must be met. Other than informal suggestions by sales managers, there is little help. Cold walking business is not productive and competition in the NYC area is fierce. Every third person seems to be working in this industry.

    Advice to ManagementAdvice

    Invest money in developing account management rather than focusing on out-dated cold-calling techniques. Provide financial backing for seminars.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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