MassMutual Reviews

Updated 16 September 2014
Updated 16 September 2014
301 Reviews
3.2
301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
126 Ratings

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment (in 12 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • They try to convince you that success relies in making friends and family become your clients (in 8 reviews)

  • Older culture, try to use your connections for their own, no salary (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Excellent Leadership Team, but some middle management DUDs at the corporate office in Springfield

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President LEAN Change Leader  in  Springfield, MA (US)
    Former Employee - Assistant Vice President LEAN Change Leader in Springfield, MA (US)

    I worked at MassMutual full-time for less than a year

    Pros

    Excellent benefits package; opportunity to experience many different business area functions; Leadership Team with a clear vision of the future and willing to invest to get there; great facilities and employee amenities on campus; pleasant grounds and surroundings; excellent security. Company is positioned well for future growth.

    Cons

    While the company promotes an open culture of coaching and feedback, some middle management in the company's Center of Excellence is mostly about negative feedback and rarely coaches direct reports on how they can get better in their role. As a mutual company it's less like a smaller private company and more like a Fortune 500 with similar bureaucracy and politics.

    Advice to ManagementAdvice

    Continue with the current strategic direction, you're on the right track.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Not good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual

    Pros

    Good opportunities if self-motivated and outgoing.

    Cons

    Aggressive marketing practices makes you uncomfortable.

  3.  

    Intern/Starting as financial adviser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at MassMutual part-time for less than a year

    Pros

    Great connections, hands on management, pay to get certified as broker, intensive training program

    Cons

    Older culture, try to use your connections for their own, no salary

    Advice to ManagementAdvice

    Take a look at more recent corporate cultures, the cubical feel and old school management style seems out of date. Needs more of a fun and exciting atmosphere.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great company, tough to get going

    Former Employee - Anonymous Employee  in  Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)

    I worked at MassMutual full-time for more than a year

    Pros

    Great company and people to work with

    Cons

    It is tough starting out and building your own practice. Lots of help but you will either have to cold call or go after family and friends

  6.  

    financial representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative  in  Bethesda, MD (US)
    Former Employee - Financial Services Representative in Bethesda, MD (US)

    I worked at MassMutual full-time for more than a year

    Pros

    flexible schedule place to work with compesation.

    Cons

    only commission and no salary.

    Advice to ManagementAdvice

    no comment for advice to management

  7. 2 people found this helpful  

    Financial Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor
    Current Employee - Financial Advisor

    I have been working at MassMutual for less than a year

    Pros

    MassMutual allows there agents to broker other insurance carriers. MassMutual allows Financial Advisors to trade stocks, bonds, mutual funds, etf's, structured products for their clients. MassMutual gives their advisors autonomy to run their own business.

    Cons

    You have to pay for your own licenses, computer, mailings, and supplies.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    My experience has been amazing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative  in  Glen Allen, VA (US)
    Current Employee - Financial Services Representative in Glen Allen, VA (US)

    I have been working at MassMutual full-time for more than a year

    Pros

    These office culture is very upbeat and exciting. With a great benefits plan and leadership support, this company allows its employees unlimited growth opportunities

    Cons

    It can sometimes be a little difficult to establish a book of business without a sufficient natural market.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good company, but no place for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time for more than a year

    Pros

    The salary was not great

    Cons

    No room for advancement and or promotions

    Advice to ManagementAdvice

    Expect to much from their employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    I had an outstanding experience at MassMutual in Houston

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor  in  Houston, TX (US)
    Former Employee - Financial Advisor in Houston, TX (US)

    I worked at MassMutual as an intern for less than a year

    Pros

    The support system at the Houston office is second to none. The managers empower the employees to achieve great results through coaching sessions, online training and more.

    Cons

    The industry is a make or break, but if you make it, you want to do it with MassMutual in Houston.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Actuary - Continuous Learning and Cohesive Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuary  in  Springfield, MA (US)
    Current Employee - Actuary in Springfield, MA (US)

    I have been working at MassMutual full-time

    Pros

    Work with talented, intelligent, and driven colleagues; excellent work/ life balance; continuous support for further exams (CFA, FRM, Etc), after your FSA designation; great opportunities for growth in traditional and non-traditional roles; very supportive in taking opportunities to round out professional experience. Feel supported and greatly respect of each other. Attrition within Actuarial is very low which speaks loudly to overall satisfaction of an Actuary at MassMutual.

    Cons

    Lean six sigma process moving across MM, but, as we go through problem solving sessions, use some of the time as a team to celebrate success in change managment that we have done as a team...focus on the positives versus what we are doing wrong.

    Advice to ManagementAdvice

    Promote ONE MASSMUTUAL in doing more events that bring the locations together so we can network with others in other business lines and celebrate successes. Excellent ELT that makes themselves approachable! Great company, as the financial success over the last few years highlights.

    Recommends
    Positive Outlook
    Approves of CEO

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