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MasterCard
3.6 of 5 155 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Jun 12, 2013
All Employees Current Employees Only

3.6 155 reviews

                             

87% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(76 ratings)

75% of employees recommend this company to a friend
153 Employee Reviews
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1 person found this helpful  

Great benefits but a can be a challenging place to work if in the marketing field

Anonymous Employee (Former Employee)

I worked at MasterCard

ProsBenefits, work life, opportunities, budgets

ConsPolitical, slow, clique, lots of lifers, not a creative atmosphere

– I'm optimistic about the outlook for this company

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Rewarding

Intern (Current Employee)
O'Fallon, MO (US)

I have been working at MasterCard as an intern for more than a year

Prosinnovative and flexible working environment

Consusually need to start as a contractor

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Disapproves of CEO

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Exciting industry but poor leadership

Senior Managing Consultant (Former Employee)

I worked at MasterCard full-time for more than a year

Pros- Compensation and benefits
- Exciting industry to be in
- Brand awareness
- Very good staff in MA Advisors

Cons- Poor senior leadership
- Lot of resistance to change
- Old timers do a lot of politics
- For a public compny, it is - unfortunately - very messy. Getting things done can be very frustrating
- CUlture of "we have been doing this way ini the last 10 years, no need to change"

Advice to Senior ManagementRetire and let new leaders in.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good people, bad management- InControl Dublin

Software Engineer (Former Employee)
Dublin, Dublin (Ireland)

I worked at MasterCard full-time for less than a year

Pros-Good people
-Smart people
-Sport and Social
-The Offices are very nice

Cons-Management
-not open mind
-Human resource not competent

Advice to Senior ManagementRemove not necessary people

Yes, I would recommend this company to a friend

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It is Priceless !!!

Senior Analyst (Current Employee)
Lake Saint Louis, MO (US)

I have been working at MasterCard as a contractor for more than 3 years

ProsExcellent work atmosphere and it is Priceless

ConsNo Cons. Excellent work atmosphere and it is Priceless

Advice to Senior ManagementThe way the Management functions is excellent and they always work on enhancing the functions to be amicably acceptable to all the employees and contractors.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Friendly place to work at

Anonymous Employee (Former Employee)

I worked at MasterCard as an intern for less than a year

ProsGreat culture -- organization is quite flat
Company shares information readily with employees. Great information network internally.
Good benefits especially for employees with families

ConsThere seems to be more of senior management -- might be nice to have more younger employees considering it's a tech company

Advice to Senior ManagementPerhaps it would be good to put more eggs in the innovation side

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work

Anonymous Employee (Former Employee)

I worked at MasterCard full-time for more than 7 years

ProsExcellent career opportunities and compensation/benefits

ConsSomewhat stressful. Like all companies in USA hard work/life balance

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Expected to work an enormous amount

Leader (Current Employee)
Purchase, NY (US)

I have been working at MasterCard full-time for more than 10 years

ProsGreat business model, can't help but make money.

ConsYou're expected to work like an animal and raises are 1 or 2 percent.

Yes, I would recommend this company to a friend

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fired up about changing culture. dinosaurs slowing down progress.

Anonymous Employee (Current Employee)
Saint Louis, MO (US)

I have been working at MasterCard full-time for more than 10 years

Prosinnovation creates an environment of continuous learning

Consit's time for a changing of the guard - too many SBLs and Group Heads have been around for way too long.
The Stl office is in need of a fresh, new, faster, less bureaucratic approach to innovation.
On board super sharp contractors, and then allow them to leave after imparting valuable knowledge and experience after 3yrs, instead of converting to an employee.
Promotion process is not transparent. Promotions seem to depend on who you know, and who they know, instead of quality of work.

Advice to Senior ManagementIf aspire to cultivate an innovative culture the dinosaurs in management need to step aside.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good company to work for

Business Leader (Current Employee)
Purchase, NY (US)

I have been working at MasterCard full-time for more than 3 years

ProsThe people are very nice, and there is not a lot of back stabbing or competition.

The pay is good, and the bonuses are fairly consistent. The business model is built on solid footing. The company is a strong, stable performer and not likely to go anywhere.

The suburban location is convenient if you're not in the city, and the company bends over backwards to make the reverse commute easy. There are even buses that go to and from the two nearest train stations in the morning and evening.

Ajay (CEO) has made some good improvements to the culture, but change is slow and unsteady.

ConsThe company still has a problem doing anything without a "consensus." The company claims to be "results oriented," but performance reviews still focus on process. (How you do things, not whether you get things done).

In the law department, HR puts every lawyer in the same bucket (commercial, litigators, IP) and that means some lawyers are over paid and others are under paid. It's great if you're on one end, miserable on the other.

Promotions are a mystery. People who are universally seen (by their peers) as manipulative or lightweight usually get promoted. Many with a long list of accomplishments and the respect of their peers are stuck at entry-level for years.

The mystery around promotions and not discriminating between types of lawyers chases a lot of the high performing talent away.

Communication is broken. What we do hear is usually gibberish. We won't hear of a promotion, a lateral move or a departure until weeks later if ever. The usual reason, "management didn't want people to get jealous or nervous" makes everyone think management is ashamed of what they did or they are hiding something.

Advice to Senior ManagementTreat your employees like adults and get rid of anyone who can't be treated like an adult.

We understand belt-tightening is necessary, but it should be equal. It's harder to grin and bear it when you are starving for resources but some groups are always adding more.

If you don't get rid of under performers, especially at the top, the people who can produce will leave on their own.

Yes, I would recommend this company to a friend

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