MasterCard
3.6 of 5 227 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Apr 18, 2014
All Employees Current Employees Only

3.6 227 reviews

                             

87% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(139 ratings)

75% of employees recommend this company to a friend
227 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Very good environment and good work life balance"
    in 34 reviews
  • "Good benefits especially for employees with families"
    in 16 reviews
Cons:
  • "MasterCard HR tries to promote work/life balance"
    in 8 reviews
  • "Everyone under middle management is expected to work "more than 40 hours" per week"
    in 8 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Former Employee

Anonymous (Former Employee)
Saint Louis, MO (US)

I worked at MasterCard full-time for more than 5 years

ProsMany great people, nice benefits, good physical environment - interesting work.

ConsPolitics can be very frustrating, some internal management promotions are very questionable! The work life ratio can be extremely unbalanced - depending upon specific managers. Yearly reviews are skewed - above average ratings are not necessarily based on performance - but rather on the clique and opportunities management assigned.

Advice to Senior ManagementTake a closer look at the internal promotion and good old boy network. Review the yearly performance rating policies.

Yes, I would recommend this company to a friend

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Great company culture

Analyst (Former Employee)
Purchase, NY (US)

I worked at MasterCard as a contractor for less than a year

Pros-Very positive environment, friendly people, beautiful headquarters in Purchase. Good/cheap cafeteria with healthy food, and a gym on site. They're very much trying to make a 'Google vibe' there, i.e., they just put in scooters to ride around the office.

-Smart coworkers top-to-bottom. Most of the young grads went to very good universities.

-Solid work/life balance. Not many people working insane hours.

-Stock has been on a roll the last couple years. Wonder how much longer that lasts.

-The company, with their 'MasterCard Labs', is really commited to creating technologically revolutionary products, even if they don't financially benefit the company anytime soon.

Cons-It seemed like a lot of young workers were leaving for AmEx and better paying jobs.

-Very rigid, old-fashioned military-style 'pay-scale'. Can be frustrating that pay and positions are so rigidly defined.

-The public transit commute out to Purchase from the city can take 90 minutes door to desk. This certainly discourages city-livers from joining. The company is trying to rectify this by opening an office in Manhattan (Union Square) and by allowing more remote work.

Advice to Senior Management-Seems like a lot of young workers leave after a year or two for higher paying opportunities at other firms. Not sure if this is actually that much of a problem, perhaps.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Wonderful experience with a great corporate culture.

Consumer Engagement (Former Employee)
O Fallon, MO (US)

I worked at MasterCard as an intern for less than a year

ProsCorporate culture, flexibility, work load, good perks, nice pay. Overall a very good and respected company. They have a wonderful cafeteria in Missouri.

ConsThe communication structure could have been a bit better. The work did become a bit repetitive over time. Nothing that is intolerable for a larger company.

Advice to Senior ManagementBetter communication.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Company

Human Resources (Current Employee)
Miami, FL (US)

I have been working at MasterCard full-time for more than a year

ProsGood management, good benefits. balanced approach

ConsCulture in transition. As any other company in the same situation, some people may have to leave.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Senior Analyst

Senior Analyst (Current Employee)
Saint Louis, MO (US)

I have been working at MasterCard full-time for more than 5 years

ProsCompetitive salary and bonus packages, flexible working hours. A lot of learning opportunities.

ConsWork life balance can be challenging.

Advice to Senior ManagementAllow employees to elect MasterCard stock in the 401K program

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good work environment and work life balance

Director (Current Employee)
São Paulo, São Paulo (Brazil)

I have been working at MasterCard full-time for more than 3 years

ProsVery good environment and good work life balance

ConsIt is not meritocratic, slow decision process, technology development is too cost, slow time to market

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good place to work but sliding backwards

Anonymous Employee (Current Employee)

I have been working at MasterCard full-time for more than 5 years

ProsGood pay, including good bonus that is always paid. Fast pace. Good time off. Ability (even pushed) to move around and try different areas. Looks great on a resume since everyone knows MC.

ConsWhile pay is good raises don't exists. So if you are looking to work here get every penny up front because you won't even keep up with inflation. Health coverage SUCKS!!!! It's very expensive and low coverage. Most of the Execs came up in the company so they micro manage because they did all the jobs before. Red tape everywhere. They are looking to outsource everything in IT that isn't the latest/coolest thing. It's leading to the basics taking forever, and thus costing more, and ironically, leaving less money for the latest/coolest things. Purchase (business) and St. Louis (IT) don't work well together. Ajay says we are an IT company yet he rarely comes to the IT headquarters. If we are an IT company Ajay should move to St. Louis and establish that as the headquarters.

Advice to Senior ManagementDo something about salary range penitration. You are ok now but turn-over will start to really hurt as average pay moves back to the pack. Fix the healthcare package.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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New to MasterCard

Senior Professional, Financial Systems (Current Employee)
London, England (UK)

I have been working at MasterCard full-time for less than a year

ProsVery professional
Colleagues are very friendly, approachable and helpful
Objectives set for me on day 1 with an induction plan organised
Highly supportive line manager
Senior dept manager very visible and approachable

ConsNo cons to comment on

Advice to Senior ManagementNone so far. All in all a very positive experience for me in my first two weeks.
Any rating provided by me is done so on the basis that I have only been here 1.5 weeks so unable to fully evalute certain areas such as Career Opportunities

Yes, I would recommend this company to a friend

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Excellent

Anonymous Employee (Former Employee)
Purchase, NY (US)

I worked at MasterCard full-time

ProsEnjoyed my time work at MasterCard

ConsLayoffs have occurred over the years

Yes, I would recommend this company to a friend

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Never bored

Business Leader (Current Employee)
O'Fallon, MO (US)

I have been working at MasterCard full-time for more than 3 years

ProsI get to work with emerging technologies. If you do not like the area you are working in, there are many others to advance your career.

ConsFast paced. Everything is needed yesterday. If you cannot Multi-task, this is not the pace for you.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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