Glassdoor is your free inside look at MasterCard reviews and ratings - including employee satisfaction and approval ratings for MasterCard CEO Ajay Banga. All 153 reviews are posted anonymously by MasterCard employees.
87% of the CEO
Ajay Banga
1 person found this helpful
I worked at MasterCard
Pros – Benefits, work life, opportunities, budgets
Cons – Political, slow, clique, lots of lifers, not a creative atmosphere
– I'm optimistic about the outlook for this company
2013-06-08 02:20 PDT
I have been working at MasterCard as an intern for more than a year
Pros – innovative and flexible working environment
Cons – usually need to start as a contractor
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-27 22:31 PDT
1 person found this helpful
I worked at MasterCard full-time for more than a year
Pros – - Compensation and benefits
- Exciting industry to be in
- Brand awareness
- Very good staff in MA Advisors
Cons – - Poor senior leadership
- Lot of resistance to change
- Old timers do a lot of politics
- For a public compny, it is - unfortunately - very messy. Getting things done can be very frustrating
- CUlture of "we have been doing this way ini the last 10 years, no need to change"
Advice to Senior Management – Retire and let new leaders in.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-12 13:15 PDT
I worked at MasterCard full-time for less than a year
Pros – -Good people
-Smart people
-Sport and Social
-The Offices are very nice
Cons – -Management
-not open mind
-Human resource not competent
Advice to Senior Management – Remove not necessary people
Yes, I would recommend this company to a friend
2013-06-05 11:23 PDT
I have been working at MasterCard as a contractor for more than 3 years
Pros – Excellent work atmosphere and it is Priceless
Cons – No Cons. Excellent work atmosphere and it is Priceless
Advice to Senior Management – The way the Management functions is excellent and they always work on enhancing the functions to be amicably acceptable to all the employees and contractors.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-01 09:06 PDT
I worked at MasterCard as an intern for less than a year
Pros – Great culture -- organization is quite flat
Company shares information readily with employees. Great information network internally.
Good benefits especially for employees with families
Cons – There seems to be more of senior management -- might be nice to have more younger employees considering it's a tech company
Advice to Senior Management – Perhaps it would be good to put more eggs in the innovation side
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-29 09:53 PDT
I worked at MasterCard full-time for more than 7 years
Pros – Excellent career opportunities and compensation/benefits
Cons – Somewhat stressful. Like all companies in USA hard work/life balance
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-25 10:01 PDT
I have been working at MasterCard full-time for more than 10 years
Pros – Great business model, can't help but make money.
Cons – You're expected to work like an animal and raises are 1 or 2 percent.
Yes, I would recommend this company to a friend
2013-05-07 16:24 PDT
I have been working at MasterCard full-time for more than 10 years
Pros – innovation creates an environment of continuous learning
Cons – it's time for a changing of the guard - too many SBLs and Group Heads have been around for way too long.
The Stl office is in need of a fresh, new, faster, less bureaucratic approach to innovation.
On board super sharp contractors, and then allow them to leave after imparting valuable knowledge and experience after 3yrs, instead of converting to an employee.
Promotion process is not transparent. Promotions seem to depend on who you know, and who they know, instead of quality of work.
Advice to Senior Management – If aspire to cultivate an innovative culture the dinosaurs in management need to step aside.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-26 13:57 PDT
I have been working at MasterCard full-time for more than 3 years
Pros – The people are very nice, and there is not a lot of back stabbing or competition.
The pay is good, and the bonuses are fairly consistent. The business model is built on solid footing. The company is a strong, stable performer and not likely to go anywhere.
The suburban location is convenient if you're not in the city, and the company bends over backwards to make the reverse commute easy. There are even buses that go to and from the two nearest train stations in the morning and evening.
Ajay (CEO) has made some good improvements to the culture, but change is slow and unsteady.
Cons – The company still has a problem doing anything without a "consensus." The company claims to be "results oriented," but performance reviews still focus on process. (How you do things, not whether you get things done).
In the law department, HR puts every lawyer in the same bucket (commercial, litigators, IP) and that means some lawyers are over paid and others are under paid. It's great if you're on one end, miserable on the other.
Promotions are a mystery. People who are universally seen (by their peers) as manipulative or lightweight usually get promoted. Many with a long list of accomplishments and the respect of their peers are stuck at entry-level for years.
The mystery around promotions and not discriminating between types of lawyers chases a lot of the high performing talent away.
Communication is broken. What we do hear is usually gibberish. We won't hear of a promotion, a lateral move or a departure until weeks later if ever. The usual reason, "management didn't want people to get jealous or nervous" makes everyone think management is ashamed of what they did or they are hiding something.
Advice to Senior Management – Treat your employees like adults and get rid of anyone who can't be treated like an adult.
We understand belt-tightening is necessary, but it should be equal. It's harder to grin and bear it when you are starving for resources but some groups are always adding more.
If you don't get rid of under performers, especially at the top, the people who can produce will leave on their own.
Yes, I would recommend this company to a friend
2013-04-21 16:22 PDT
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NOT JUST SHAPING THE FUTURE. CHANGING IT. Here at MasterCard, we work at the heart of commerce. While our people around the world may be engaged in any number of interesting and exciting projects at any given time, we… — Full Overview
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