MasterCard

  www.mastercard.com
  www.mastercard.com
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MasterCard Reviews

Updated 10 September 2014
Updated 10 September 2014
281 Reviews
3.8
281 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
185 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent company with a dynamic CEO who has led the company thru significant growth and positive cultural change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Senior Business Leader  in  Purchase, NY (US)
    Current Employee - Vice President Senior Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 8 years

    Pros

    Solid business model with focus on innovation, emerging markets, financial inclusion, merchants, goverments, issuers and consumers.

    Cons

    Overall, excellent place to work, but sometimes organization is hard to navigate despite being relatively small with 8,000 employees.

    Advice to ManagementAdvice

    Continue to focus on innovation, emerging markets, financial inclusion, merchants, goverments, issuers and consumers.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 22, 2014VP, Employer Brand Marketing

    Thanks for your comprehensive and positive review - an insider perspective is valuable!

  2.  

    About the job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Management
    Current Employee - Account Management

    I have been working at MasterCard full-time for more than a year

    Pros

    I find a great live/work balance here at MasterCard; I start early and end early...usually 7AM - 4PM. The benefits are top notch with access to a gym and great medical and the company is doing very well overall.

    Cons

    On the down side, there is a lot of structure that come along with a bigger, public company...meaning lots of red-tape and reporting to managers.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 22, 2014VP, Employer Brand Marketing

    People join Cultures..great tips from an insider - thanks!

  3.  

    Great place to work

    Current Employee - Business Leader  in  Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Advancement opportunities exist if you are proactive in finding them and building your network internally. The company has clearly laid out its strategy going forward and has been well received by our customers and shareholders.

    Cons

    None to report at this time

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time for less than a year

    Pros

    Dynamic, interesting work. Solid management team in place and a great outlook for the company

    Cons

    MasterCard could do better hiring straight out of college/grad school. Most employees have significant industry experience that would be complimented by new blood.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 15, 2014VP, Employer Brand Marketing

    Thanks for your feedback - especially on hiring emerging professionals!

  6.  

    Satisified

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than a year

    Pros

    Great work life balance and corporate culture

    Cons

    The company and its people are very kind and professional. Great company.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 15, 2014VP, Employer Brand Marketing

    Your review is appreciated and will be helpful for others - thanks!

  7.  

    Middle Management will make or break the future of plans of this company if they don't take good care of their reports

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  O Fallon, MO (US)
    Current Employee - Project Manager in O Fallon, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Great Benefits, Occasionally interesting projects if you are in the right team especially if project is a business imperative.
    Great Top Leadership especially CEO. He is taking this company places. If only an ounce of some of his awesomeness can trickle down to the mid level management.

    Cons

    Too much cronyism. Make that extreme cronyism. It's done so openly it stinks.
    Forget about work life balance that they preach on paper but do not put in practice.

    Advice to ManagementAdvice

    Stop making your friends into people managers when they lack the ability to managers of technical teams or people managers period. People managers are critical to building the people if they can't it cost the company more money but lost trust and lost team moral.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 10, 2014VP, Employer Brand Marketing

    Your feedback and candor is important to us - thanks for sharing.

  8.  

    Good people, nice place and professional attitudes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  O Fallon, MO (US)
    Current Employee - Project Manager in O Fallon, MO (US)

    I have been working at MasterCard as a contractor for more than a year

    Pros

    Relax work environment with great people to work with.

    Cons

    You have to like the Mid West to work here.

    Advice to ManagementAdvice

    I do not have anything negative to say about MasterCard.

    Recommends
    Positive Outlook
    No opinion of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Your experience is a great testimony to why we were ranked so highly as Best Places to work in STL - Thanks!

  9.  

    MasterCard is a great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Purchase, NY (US)
    Current Employee - Anonymous Employee in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Under Ajay's leadership MasterCard has become more diverse. There has been a growth in women and ethnicity within the Purchase location. However, I would still like to see more women in Exectives Roles. It also offers a good work-life balance.

    Cons

    Some managers lack leadership skills.

    Advice to ManagementAdvice

    Pay attention to the constructive feedback that is given.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Thanks so much for your candid response!

  10.  

    Growing company with new opportunities for career growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 3 years

    Pros

    Hiring new employees that bring a new perspective to the company is helping to create a better culture. The company offers challenging work, a good corporate culture and provides a great work environment. There are growing opportunities in new areas of the business.

    Cons

    Funding can be limited for projects and long work hours and sometimes unrealistic expectations can make it stressful. There are some bad managers you wouldn't want to work for but it seems to be improving very slowly.

    Advice to ManagementAdvice

    Hold managers accountable for coaching and supporting their employees

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your experience!

  11.  

    Depressing Place of Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  O'Fallon, MO (US)
    Former Employee - Business Analyst in O'Fallon, MO (US)

    I worked at MasterCard as a contractor for more than 3 years

    Pros

    There are plenty of pros if you are a "green badge" employee, like good pay, benefits, modern facilities, and team outings. These only applies to a minority of the staff as most people are "red badge" contractors.

    Cons

    "Red badge" contractors make up the bulk of the workforce, and they are treated horribly. During the recession, MasterCard forced annual 10+% pay cuts on consultants. Converting from contractor to employee is extraordinarily difficult.

    Doesn't Recommend
    No opinion of CEO

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