MasterCard

  www.mastercard.com
  www.mastercard.com
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MasterCard Reviews

Updated 30 September 2014
Updated 30 September 2014
284 Reviews
3.8
284 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
188 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 42 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 20 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work - glad I made the leap!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader  in  Purchase, NY (US)
    Current Employee - Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for less than a year

    Pros

    In addition to their solid place in the market, growing revenues and encouraging future, MasterCard treats their employees well, communicates effectively and provides empowerment to employees at all levels.

    Cons

    Like any large organization, politics can trump basic common sense with decision making. Also, titles for positions are ambiguous which causes some confusion.

    Advice to ManagementAdvice

    While a matrix organization is a great collaborative tool, too many dotted lines or an unclear organizational structure leaves challenges.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Aug 06, 2014VP, Employer Brand Marketing

    We value your response - thanks so much !

  2.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  O'Fallon, MO (US)
    Current Employee - Consultant in O'Fallon, MO (US)

    I have been working at MasterCard full-time for more than a year

    Pros

    Fast Paced, Good work environment, if you work hard you get rewarded. Good tuition reimbursement, pays for certifications and training.

    Cons

    You may have to work overtime, not everyone works hard.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 22, 2014VP, Employer Brand Marketing

    Thanks for your review - we are happy that you gave some insight into our culture!

  3.  

    Outstanding culture that drives maximizing employee capabilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time

    Pros

    Supportive and progressive culture that drives employees to maximize their capabilities and contributions. Less of the political culture found in other organizations which lends itself better to success. There is a reason it is viewed as one of the best places to work.

    Cons

    There is a pace that can be heightened as far as delivery of solutions, but a solution is provided. Can increase the cross communication between business and an ease of corporate navigation can be improved.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 24, 2014VP, Employer Brand Marketing

    Thanks so much for your review - investing in our employees is a critical focus area...

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Excellent company with a dynamic CEO who has led the company thru significant growth and positive cultural change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Senior Business Leader  in  Purchase, NY (US)
    Current Employee - Vice President Senior Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 8 years

    Pros

    Solid business model with focus on innovation, emerging markets, financial inclusion, merchants, goverments, issuers and consumers.

    Cons

    Overall, excellent place to work, but sometimes organization is hard to navigate despite being relatively small with 8,000 employees.

    Advice to ManagementAdvice

    Continue to focus on innovation, emerging markets, financial inclusion, merchants, goverments, issuers and consumers.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 22, 2014VP, Employer Brand Marketing

    Thanks for your comprehensive and positive review - an insider perspective is valuable!

  6.  

    Great place to work

    Current Employee - Business Leader  in  Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Advancement opportunities exist if you are proactive in finding them and building your network internally. The company has clearly laid out its strategy going forward and has been well received by our customers and shareholders.

    Cons

    None to report at this time

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    About the job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Management
    Current Employee - Account Management

    I have been working at MasterCard full-time for more than a year

    Pros

    I find a great live/work balance here at MasterCard; I start early and end early...usually 7AM - 4PM. The benefits are top notch with access to a gym and great medical and the company is doing very well overall.

    Cons

    On the down side, there is a lot of structure that come along with a bigger, public company...meaning lots of red-tape and reporting to managers.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 22, 2014VP, Employer Brand Marketing

    People join Cultures..great tips from an insider - thanks!

  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time for less than a year

    Pros

    Dynamic, interesting work. Solid management team in place and a great outlook for the company

    Cons

    MasterCard could do better hiring straight out of college/grad school. Most employees have significant industry experience that would be complimented by new blood.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 15, 2014VP, Employer Brand Marketing

    Thanks for your feedback - especially on hiring emerging professionals!

  9.  

    Satisified

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than a year

    Pros

    Great work life balance and corporate culture

    Cons

    The company and its people are very kind and professional. Great company.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 15, 2014VP, Employer Brand Marketing

    Your review is appreciated and will be helpful for others - thanks!

  10.  

    Middle Management will make or break the future of plans of this company if they don't take good care of their reports

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  O Fallon, MO (US)
    Current Employee - Project Manager in O Fallon, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Great Benefits, Occasionally interesting projects if you are in the right team especially if project is a business imperative.
    Great Top Leadership especially CEO. He is taking this company places. If only an ounce of some of his awesomeness can trickle down to the mid level management.

    Cons

    Too much cronyism. Make that extreme cronyism. It's done so openly it stinks.
    Forget about work life balance that they preach on paper but do not put in practice.

    Advice to ManagementAdvice

    Stop making your friends into people managers when they lack the ability to managers of technical teams or people managers period. People managers are critical to building the people if they can't it cost the company more money but lost trust and lost team moral.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 10, 2014VP, Employer Brand Marketing

    Your feedback and candor is important to us - thanks for sharing.

  11.  

    Loved the work - but no life balance in the data warehouse!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Warehouse Analyst  in  Saint Louis, MO (US)
    Former Employee - Data Warehouse Analyst in Saint Louis, MO (US)

    I worked at MasterCard full-time for more than 3 years

    Pros

    Great co workers, nice environment, meaningful work. Good benefits!

    Cons

    To advance - you really have to be part of the "in crowd". Once a part of the in crowd - standard HR rules do not apply. Many managers do not have management experience and policies are not applied fairly. Friends are given good assignments and allowed to "work" from home on Fridays. Several managers are known throughout the co to have unreal expectations of their reports and are more focused on their own advancement than supporting the team. Routine 60 - 70 hour weeks are standard under some managers. Complaints to HR go unresolved.

    Advice to ManagementAdvice

    Truly review management practices.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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