MasterCard

  www.mastercard.com
  www.mastercard.com
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MasterCard Reviews

Updated 10 September 2014
Updated 10 September 2014
281 Reviews
3.8
281 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
185 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good experience of working with mastercard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Singapore (Singapore)
    Current Employee - Vice President in Singapore (Singapore)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Thought leader,good leadership teams,gives freedom to work,good work enviroment

    Cons

    sometime tends to be too centralized,less flexible and not to sales focused

    Advice to ManagementAdvice

    faster,nimbler,simpler and more sales and customer focus

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 18, 2014VP, Employer Brand Marketing

    Thank you - we appreciate your openness and honesty!

  2.  

    Depressing Place of Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  O'Fallon, MO (US)
    Former Employee - Business Analyst in O'Fallon, MO (US)

    I worked at MasterCard as a contractor for more than 3 years

    Pros

    There are plenty of pros if you are a "green badge" employee, like good pay, benefits, modern facilities, and team outings. These only applies to a minority of the staff as most people are "red badge" contractors.

    Cons

    "Red badge" contractors make up the bulk of the workforce, and they are treated horribly. During the recession, MasterCard forced annual 10+% pay cuts on consultants. Converting from contractor to employee is extraordinarily difficult.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Challenging but positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Leader  in  Singapore (Singapore)
    Former Employee - Senior Business Leader in Singapore (Singapore)

    I worked at MasterCard full-time for more than 3 years

    Pros

    Profitable. Good salary. Interesting mix of Financial Services Sector and Technology Sector issues. Growing business / sector.

    Cons

    Too many pre-IPO legacy issues which permeate the company's DNA. Brand suffers against Visa's dominant position (a similar comparison is Pepsi versus Coke's dominance). Payments is a very 'quirky' sector which retains a seemingly large proportion of quirky behaviours / styles. Very US-centric management.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Great benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time for more than 5 years

    Pros

    The company has very good benefits. With the new CEO, the culture within the organization has been changing for the good.

    Cons

    Any ideas suggested usually goes through all levels for approval which could be hindrance at times. Incompetent leadership in some roles are stagnating the growth in their areas.

    Advice to ManagementAdvice

    Continue to embrace an open culture by giving opportunities to high performers.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A lot of good ideas but not much when it comes to action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist  in  London, England (UK)
    Current Employee - Product Specialist in London, England (UK)

    I have been working at MasterCard as a contractor for less than a year

    Pros

    Great work life balance, no one at the office after 7pm

    Cons

    Moves very slowly, HR not very reactive

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your thoughts and experience!

  7.  

    Wierd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Nice office location at Purchase, great cafeteria. Offices could use updating - its like a step back into the 70's

    Cons

    Like most large firms it doesnt live what it preaches. Poor management skills are tolerated if the person is senior because it would cost to much to fire them but people further down the food chain are expendable. If you have tenure you are less likely to be fired for poor performance but instead shuffled around the company into a new role

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    MC Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Saint Louis, MO (US)
    Current Employee - Project Manager in Saint Louis, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Pay and benefits are amazing but it comes at a cost. The culture isn't for everyone.

    Cons

    Culture can be extremely fast paced & cut-throat. Also a very cold place to work focused on results only.

    Advice to ManagementAdvice

    Take care of your people

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Excellent company with a strong vision for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Leader  in  New York, NY (US)
    Former Employee - Senior Business Leader in New York, NY (US)

    I worked at MasterCard full-time for more than 10 years

    Pros

    MasterCard has strong focus on employees and provides excellent opportunities for future growth. MasterCard's continued success in the card payment business will ensure a rewarding environment for new employees.

    Cons

    Many career development opportunities tends to be centered around corporate headquarters as you reach more senior roles. However, MasterCard truly isn't that much different than most major corporations with a centralized headquarters.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good place to land

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Toronto, ON (Canada)
    Current Employee - Vice President in Toronto, ON (Canada)

    I have been working at MasterCard full-time for less than a year

    Pros

    Deep resources and expertise to leverage for success

    Cons

    Large organization can be daunting to access

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Interesting company with fast moving technology team, however lacking in other ares such as HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at MasterCard as an intern for less than a year

    Pros

    Great office location and environment

    Cons

    Technological equipment was not up to par, business processes often took a long time

    Recommends
    No opinion of CEO

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