MasterCard

  www.mastercard.com
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MasterCard Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.6 266 reviews

89% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(171 ratings)

75% of employees recommend this company to a friend

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights
266 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company

    Human Resources (Current Employee) Miami, FL (US)

    ProsGood management, good benefits. balanced approach

    ConsCulture in transition. As any other company in the same situation, some people may have to leave.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Senior Analyst

    Senior Analyst (Current Employee) Saint Louis, MO (US)

    ProsCompetitive salary and bonus packages, flexible working hours. A lot of learning opportunities.

    ConsWork life balance can be challenging.

    Advice to Senior ManagementAllow employees to elect MasterCard stock in the 401K program

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good place to work but sliding backwards

    Anonymous Employee (Current Employee)

    ProsGood pay, including good bonus that is always paid. Fast pace. Good time off. Ability (even pushed) to move around and try different areas. Looks great on a resume since everyone knows MC.

    ConsWhile pay is good raises don't exists. So if you are looking to work here get every penny up front because you won't even keep up with inflation. Health coverage SUCKS!!!! It's very expensive and low coverage. Most of the Execs came up in the company so they micro manage because they did all the jobs before. Red tape everywhere. They are looking to outsource everything in IT that isn't the latest/coolest thing. It's leading to the basics taking forever, and thus costing more, and ironically, leaving less money for the latest/coolest things. Purchase (business) and St. Louis (IT) don't work well together. Ajay says we are an IT company yet he rarely comes to the IT headquarters. If we are an IT company Ajay should move to St. Louis and establish that as the headquarters.

    Advice to Senior ManagementDo something about salary range penitration. You are ok now but turn-over will start to really hurt as average pay moves back to the pack. Fix the healthcare package.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good work environment and work life balance

    Director (Current Employee) São Paulo, São Paulo (Brazil)

    ProsVery good environment and good work life balance

    ConsIt is not meritocratic, slow decision process, technology development is too cost, slow time to market

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    New to MasterCard

    Senior Professional, Financial Systems (Current Employee) London, England (UK)

    ProsVery professional
    Colleagues are very friendly, approachable and helpful
    Objectives set for me on day 1 with an induction plan organised
    Highly supportive line manager
    Senior dept manager very visible and approachable

    ConsNo cons to comment on

    Advice to Senior ManagementNone so far. All in all a very positive experience for me in my first two weeks.
    Any rating provided by me is done so on the basis that I have only been here 1.5 weeks so unable to fully evalute certain areas such as Career Opportunities

    Yes, I would recommend this company to a friend

     

    Excellent

    Anonymous Employee (Former Employee) Purchase, NY (US)

    ProsEnjoyed my time work at MasterCard

    ConsLayoffs have occurred over the years

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Challenging Work; Crazy Environment; No Management Support

    Senior Software Engineer (Former Employee) O'Fallon, MO (US)

    ProsThe work was challenging; I was never bored. The on-site facilities (fitness center, cafeteria, company store) are new and well maintained. The 401(k) plan is 100% matched up to 6% of the employee salary: that's unheard of! The recent annual bonus and profit sharing amounts have been generous.

    ConsNever got a chance to be proactive. The project was based on 2 third-party software applications that were over-customized to perform tasks it was never originally intended to perform. The original installation was held together with Unix shell scripts and manual efforts assigned to the off-shore development team. Further enhancements continue to strain these delicately-balanced fixes. Immediate project management only got involved during a system incident (which occurred nearly monthly); otherwise, they were nowhere to be seen or heard from. Promotions did not appear to be merit-based, but whether you were a part of the good old boy network. Newer cubicles are now smaller: in my area, an aisle of 15 cubicles were resized to 19 cubicles.

    Advice to Senior ManagementUpper level managers are very intelligent and have well defined goals. Unfortunately, the lower level managers have no idea how to implement these goals within their fiefdoms. They continue to rule with their heads in the sand until someone comes along and kicks them in their butt or they are forced to leave.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Software Engineer

    Senior Software Engineer (Current Employee) Dublin, Dublin (Ireland)

    Pros- Lovely office
    - very friendly and helpful colleagues
    - flexibility to work from home is great
    - decent enough salary and benefits
    - lots of scope for learning

    Cons- long hours
    - antiquated and dysfunctional release process
    - not developer friendly e.g. machines are sub-standard, no admin access on own laptop
    - lack of recognition for extra work

    Advice to Senior ManagementStart recognizing employees for their extra work
    Make the promotion process more transparent

    – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Project Manager

    Project Manager (Current Employee) Saint Louis, MO (US)

    ProsOverall a good company to work. Excellent benefits. Great CEO.

    ConsLots of internal politics. Manager act like a demi-god and they can make or break your career.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Senior Technical Consultant

    Anonymous Employee (Former Employee) Saint Louis, MO (US)

    ProsBefore they went public they were a very good company - they cared about the employees and their core systems to support the business.

    People were very hard working. Pay and benefits were great.

    ConsEmployees who remain technical over 50 years old are generally treated poorly and have few opportunities for continued professional development.. One manger told me "if they were smart they'd get into management so they get what they deserve".

    Advice to Senior ManagementChange your focus back to creating and maintaining high quality software systems. Fairly treat employees, particularly the long term employees that still have technical expertise in the systems.

    – I'm optimistic about the outlook for this company

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