MasterCard Reviews

Updated 23 April 2015
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Employee Reviews

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  1. Helpful (2)

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in O Fallon, MO (US)
    Former Employee - Business Analyst in O Fallon, MO (US)

    I worked at MasterCard

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Can be independent and can be at the heart of payment industry

    Cons

    Too demanding and extended working hours

    Advice to Management

    Streamline the process and interfacing between application can be better

  2. Helpful (1)

    Disappointing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Global organization and growing business

    Cons

    No willingness to invest on people and no attention to competence. Very few apportunities to get promoted and not based on competence and skills but on personal relationship. Management lack of skills and leadership to manage and motivate people.

  3. Not good; lack of culture, direction of business and leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pay and benefits OK. Working under the MasterCard name is ok, but end of the day the opportunities to grow at Advisors is limited, as MasterCard Worldwide hiring managers don't really like to hire from Advisors.

    Cons

    No direction of the business, lack of leadership, no alignment of teams and products, everyone is a sales person. There is also a lack of connection to MasterCard Worldwide, Advisors is like the step child (limited to move internally to MaterCard from Advisors). Lastly, people have been in roles there forever, and either have no motivation to make things happen or have no leadership oversight to make sure they move things along.

    Advice to Management

    Provide better direction to the business and teams. Align the business with MasterCard Worldwide more so its not like the step child. Get an office in the city, there are no clients in Purchase NY. Lastly, everyone should not be a sales person.

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  5. Helpful (2)

    A great career move for someone young

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Analyst in Purchase, NY (US)
    Current Employee - Associate Analyst in Purchase, NY (US)

    I have been working at MasterCard

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company encouraging diversity (in age, race, culture and background)
    Encourage and provide tools for successful networking and skill-set building
    Value their employees and highly recommend moving internally (vertically or horizontally) within the organization
    Proactive in getting new employees oriented and jump-started in the workplace
    Benefits packages

    Cons

    Security is given highest priory, so if you're not careful, slip-ups can result in reprimands and if repeated possible dismissal.
    Help desks can sometimes be difficult to understand and work with. Which isn't great as you try and get yourself situated early on.

    Advice to Management

    So far no recommendations, but still relatively new.

  6. Helpful (2)

    A long way to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in São Paulo, São Paulo (Brazil)
    Former Employee - Account Executive in São Paulo, São Paulo (Brazil)

    I worked at MasterCard full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Compensation above average, work/life balance

    Cons

    Leadership, leadership, leadership. These guys were hired 25 years ago to take banking clients golfing and they are still there. Granted, the company still operates on high margins despite the challenges, but very few people can see what's coming. For as long as the leaders are the same, nothing will change.

    Leadership has no people management skills, no clear objectives, very poor technical and business skills. Poor career management, very emotional and subjective decision-making, silo thinking. Highly bureaucratic and insecure. Simply no HR. Overall a very immature company who keeps on repeating mistakes: hiring old, expensive people from similar industries

    Advice to Management

    Some changes have been for the better but still too slow. Ajay is awesome but his vision is too far from reality. Get rid of upper management asap as people below are hungry for change and dissatisfied with the company, you will keep on losing your best talent

  7. Professional, Fair, Expierenced and friendly company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the building, people, opportunities - really a wonderful company that takes care of its employees and makes you feel part of the team.

    Cons

    I have not come across any yet. They are very flexible and understanding when personal issues come up. and when we have snow days - they send you a note to stay home, but connect from there. Really great work life balance, ad no stress

    MasterCard Response

    Feb 12, 2015VP, Employer Brand Marketing

    Thanks for commenting on the important quality of striking a balance. We understand that this job isn't your only job. Best of luck in your role..

  8. Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Group Head
    Current Employee - Group Head

    I have been working at MasterCard

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced, growing industry; flexible work environment; smart and passionate colleagues; excellent CEO; very competitive benefits and pay; a place where you can make a real impact

    Cons

    So many opportunities and not always enough resources (a good problem to have)

    Advice to Management

    Keep balancing people and financial results

  9. Helpful (1)

    Growing Company, Changing Culture

    Current Employee - Leader in Purchase, NY (US)
    Current Employee - Leader in Purchase, NY (US)

    I have been working at MasterCard full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company continues to grow, C-suite executives are relatively accessible and they encourage employees to rotate across different business areas, which offers the opportunity to take your career in different directions.

    Cons

    The company is trying to change its culture to align itself more with other technology companies but the process is going through growing pains. Inconsistent titles relative to experience across various groups and work-life balance can vary greatly across groups.

  10. Excellent benefits and salary. Long hours if you work in finance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Leader in Purchase, NY (US)
    Former Employee - Finance Leader in Purchase, NY (US)

    I worked at MasterCard full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great money. Lots of opportunity.

    Cons

    Long hours. Tough work life balance.

  11. Helpful (4)

    Innovative company with great management and a lot of talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Consultant in Saint Louis, MO (US)
    Former Employee - Senior Technical Consultant in Saint Louis, MO (US)

    I worked at MasterCard full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Assuming you get into the right group at MasterCard, you will find yourself surrounded by a lot of talent and will often work on interesting and challenging projects.

    Cons

    Assuming you get into the wrong group at MasterCard, your life will suck.

    Advice to Management

    None

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