MasterCard

  www.mastercard.com
  www.mastercard.com
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MasterCard Reviews

Updated 21 September 2014
Updated 21 September 2014
282 Reviews
3.8
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
186 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    MC Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Saint Louis, MO (US)
    Current Employee - Project Manager in Saint Louis, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Pay and benefits are amazing but it comes at a cost. The culture isn't for everyone.

    Cons

    Culture can be extremely fast paced & cut-throat. Also a very cold place to work focused on results only.

    Advice to ManagementAdvice

    Take care of your people

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Political powerhouse - HR corruption.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard full-time for more than 3 years

    Pros

    Depending on who you work for, this can be a great experience. Ajay Banga changed the place for the most part so now it's more innovative and people are more hardworking.

    Cons

    There is tremendous corruption in HR. A few people have been there too long and have way too much power. Way too many layers, VPs are a dime a dozen.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    a great time to be working at MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Saint Louis, MO (US)
    Current Employee - Anonymous Employee in Saint Louis, MO (US)

    I have been working at MasterCard full-time for more than 3 years

    Pros

    great benefits and opportunities to intereact across business units. Always comfortable environment.

    Cons

    sometimes it seems that important information intended for all employees doesn't make its way down the line. There is a barrier with middle management - the top is visible and engaged but info stops in the middle.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Self-Starters Only Need Apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior IT Analyst  in  O'Fallon, MO (US)
    Former Employee - Senior IT Analyst in O'Fallon, MO (US)

    I worked at MasterCard full-time for more than a year

    Pros

    Great Benefits Including Bonus Program
    Casual Dress
    Work From Home (Most Positions)
    Beautiful Campus With Onsite Fitness Center, Full Cafeteria, Game Rooms, etc.

    Cons

    Work Pace Can Be Grinding At Times
    Not Enough People To Meet Expectations/Goals
    Meetings, Meetings, Meetings!
    Separatist Attitude Amongst Management - Too Good For The Trenches

    Advice to ManagementAdvice

    Stay In Touch With What's Really Going On
    Listen More, Meet Less

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time for more than a year

    Pros

    There are lots of educational opportunities.

    Cons

    Meetings are a large part of the culture and peoples calendars are always overbooked.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader  in  Purchase, NY (US)
    Current Employee - Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for less than a year

    Pros

    MasterCard has a lot of employees who know a great deal about the payment industry. The company is also investing a lot in the training of its staff. It's a great place to learn a lot.

    The company also has a great culture and most of its employees try to have a good work-life balance.

    Cons

    The location is not great. The company could have a more flexible work from home policy. There are a lot of meetings and a limited sense of accountability at times. It's sometimes challenging to act swiftly.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    May 13, 2014VP, Employer Brand Marketing

    Thanks for taking the time to review your experience thus far!

  8.  

    working as a contractor at MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Analyst  in  O'Fallon, MO (US)
    Former Employee - Senior Systems Analyst in O'Fallon, MO (US)

    I worked at MasterCard as a contractor for less than a year

    Pros

    They are very flexible in work hours, dress.

    Cons

    Your management may change due to reorgs or project.

    Advice to ManagementAdvice

    The are not consistent on how they treat contractors. My first manager treated me as an employee - 1 on 1's and provided training. My second manager really spent no time with me.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    MasterCard - a glocal company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Warsaw (Poland)
    Current Employee - Director in Warsaw (Poland)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    MasterCard is a global company however it gives a considerable degree of trust towards local country offices with regards to business strategy and decision making.

    Cons

    There is not enough of growth/promotion opportunities for empolyees of the local country offices as opposed to global and regional headquarters.

    Advice to ManagementAdvice

    The strategy for promoting and growing people as well as possible employees relocation should be revised.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Stable company but that's it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Stable company, they will be around for a while and are profitable.

    Cons

    Compensation is below average, and opportunities for advancement are few and far between.

    Advice to ManagementAdvice

    Provide actual incentives for lateral moves (saying that you are getting new skills doesn't work when the hiring managers are not willing to hire someone without years of experience doing everything in the job description) and stop telling hiring managers to only hire externally.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Uncompetitive in Canada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Toronto, ON (Canada)
    Former Employee - Vice President in Toronto, ON (Canada)

    I worked at MasterCard full-time for more than 3 years

    Pros

    Come talented people
    Good industry to work in
    Good focus on innovation

    Cons

    Canadian leadership is incompetent
    Sales and client management teams are was behind market leaders, Amex and VISA
    Leadership not able to drive improvement

    Advice to ManagementAdvice

    Take advantage of the talent that the organization already has to close key gaps in sales and client management
    Address the competitive losing streak and develop a strategy to start winning again
    Make "focus on the customer" more than just something you say

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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