MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated 24 October 2014
Updated 24 October 2014
301 Reviews
3.7
301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
201 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 10 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    At MasterCard...Everything they told me is true and that's awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    MasterCard is going through incredible change and that makes it a very exciting place to work. Innovation and thinking outside of the box is highly encouraged so all employees can make a difference and contribute to the MasterCard difference.

    Cons

    As with all change there is some resistance.

    Advice to ManagementAdvice

    Continue building a creative and fun culture while retaining the highly valued culture of caring about our employees and customers

    Recommends
    Approves of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Great feedback - we are highly focused on doing well while doing good!

  2.  

    Growing company with new opportunities for career growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Hiring new employees that bring a new perspective to the company is helping to create a better culture. The company offers challenging work, a good corporate culture and provides a great work environment. There are growing opportunities in new areas of the business.

    Cons

    Funding can be limited for projects and long work hours and sometimes unrealistic expectations can make it stressful. There are some bad managers you wouldn't want to work for but it seems to be improving very slowly.

    Advice to ManagementAdvice

    Hold managers accountable for coaching and supporting their employees

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your experience!

  3.  

    Good experience of working with mastercard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Singapore (Singapore)
    Current Employee - Vice President in Singapore (Singapore)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Thought leader,good leadership teams,gives freedom to work,good work enviroment

    Cons

    sometime tends to be too centralized,less flexible and not to sales focused

    Advice to ManagementAdvice

    faster,nimbler,simpler and more sales and customer focus

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 18, 2014VP, Employer Brand Marketing

    Thank you - we appreciate your openness and honesty!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Good place to land

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Toronto, ON (Canada)
    Current Employee - Vice President in Toronto, ON (Canada)

    I have been working at MasterCard full-time (less than an year)

    Pros

    Deep resources and expertise to leverage for success

    Cons

    Large organization can be daunting to access

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Depressing Place of Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in O'Fallon, MO (US)
    Former Employee - Business Analyst in O'Fallon, MO (US)

    I worked at MasterCard as a contractor (more than 3 years)

    Pros

    There are plenty of pros if you are a "green badge" employee, like good pay, benefits, modern facilities, and team outings. These only applies to a minority of the staff as most people are "red badge" contractors.

    Cons

    "Red badge" contractors make up the bulk of the workforce, and they are treated horribly. During the recession, MasterCard forced annual 10+% pay cuts on consultants. Converting from contractor to employee is extraordinarily difficult.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Excellent company with a strong vision for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Leader in New York, NY (US)
    Former Employee - Senior Business Leader in New York, NY (US)

    I worked at MasterCard full-time (more than 10 years)

    Pros

    MasterCard has strong focus on employees and provides excellent opportunities for future growth. MasterCard's continued success in the card payment business will ensure a rewarding environment for new employees.

    Cons

    Many career development opportunities tends to be centered around corporate headquarters as you reach more senior roles. However, MasterCard truly isn't that much different than most major corporations with a centralized headquarters.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Interesting company with fast moving technology team, however lacking in other ares such as HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at MasterCard as an intern (less than an year)

    Pros

    Great office location and environment

    Cons

    Technological equipment was not up to par, business processes often took a long time

    Recommends
    No opinion of CEO
  9.  

    A lot of good ideas but not much when it comes to action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist in London, England (UK)
    Current Employee - Product Specialist in London, England (UK)

    I have been working at MasterCard as a contractor (less than an year)

    Pros

    Great work life balance, no one at the office after 7pm

    Cons

    Moves very slowly, HR not very reactive

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your thoughts and experience!

  10.  

    Wierd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Nice office location at Purchase, great cafeteria. Offices could use updating - its like a step back into the 70's

    Cons

    Like most large firms it doesnt live what it preaches. Poor management skills are tolerated if the person is senior because it would cost to much to fire them but people further down the food chain are expendable. If you have tenure you are less likely to be fired for poor performance but instead shuffled around the company into a new role

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    MC Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Saint Louis, MO (US)
    Current Employee - Project Manager in Saint Louis, MO (US)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Pay and benefits are amazing but it comes at a cost. The culture isn't for everyone.

    Cons

    Culture can be extremely fast paced & cut-throat. Also a very cold place to work focused on results only.

    Advice to ManagementAdvice

    Take care of your people

    Recommends
    Neutral Outlook
    Approves of CEO

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