MasterCard Reviews

Updated 23 April 2015
378 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    team environment, growth, free gym, company store

    Cons

    a lot of political red tape to get ideas moved

  2. Conservative culture, smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Interesting work, lots of pride in the company and stable, trustworthy culture to be a part of.

    Cons

    Very corporate, not a lot of opportunity to do your own thing inside such a structured chain of command.

    Advice to Management

    Open yourselves up to new ideas and embrace the changing landscape in financial services. Don't let the attorneys make all of your decisions for you.

  3. I have been working at MasterCard

    Pros

    Good salary and benefits! Flexible work schedule. If you work hard and determined advancements are achievable.

    Cons

    Work/life balance can be hard with project deadlines. Micro-managing by certain business leaders.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Impressive CEO, transparent and inspirational; Opportunities for improvement at Silicon Valley office"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    "Impressive CEO and Executive team, global technology leader in payments space, impressive financial results, increasing transformation of brand to technology brand."

    Cons

    "Some of Silicon Valley leadership does not embrace Ajay's transparent or inspirational style. There is a lack of leadership leading, and attrition is mounting. Dissapointing from a global industry leader. Location can be undesireable to Silicon Valley talent pool".

    Advice to Management

    "increase transparency and push authority down. Share what is genuine and honest - less corporate speak and dead silence."

  6. review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Neutral Outlook
    Neutral Outlook

    Pros

    work-life balance based on position.

    Cons

    lots of politics. lots of meetings and not a lot of progress

  7. Helpful (6)

    Oligopoly: money to waste, status quo to preserve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Miami, FL (US)
    Current Employee - Senior Business Leader in Miami, FL (US)

    I have been working at MasterCard full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    With strong winds in our backs from customers getting off cash worldwide and the only competition from a similarly badly run organization, MasterCard vaults are loaded with dough spent ever so freely. Lavish customer events and entertainment, gorgeous marketing campaigns and interesting projects that don't have to make impact, nice salary and benefits for employees, and nobody has to really work hard.

    Cons

    During my years here, we have been overwhelmed with speeches about new culture that would be different from the days of associations, but MasterCard remains a mostly political place with senior executives caring much more about their personas rather than clients or employees. Executive management meetings feel like user-card salesmen conventions from the 80s. HR has the most power, often making and overruling business management's decisions. With the exception of 2-3 people of Level 3 and up, you are learning by watching how executives behaving and then doing the exact opposite. I used to work for Visa and we couldn't figure out how our so badly managed company could be kicking MasterCard out all over the world... now I understand why.

    Advice to Management

    Take a very long vacation and see if it makes any difference, then reflect on "why" if it doesn't

  8. Helpful (2)

    Strong growing company - opportunity exists although not always upward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Operates in a great industry with significant organic growth opportunity as cash and checks migrate to digital payments. Good people - smart, dedicated, generally collaborative. Great CEO - leadership, inspiration, face of company to the world. Diverse work teams provide diffferent perspectives. Exciting times due to digital / mobile technology change.

    Cons

    Career opportunities are often lateral. Can be challenging from a work / life balance perspective. Global business oftens means calls at all hours.

    Advice to Management

    Execution, execution, execution.

  9. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor in Purchase, NY (US)
    Current Contractor - Anonymous Contractor in Purchase, NY (US)

    I have been working at MasterCard as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great leadership, flexible managers, fast growing company

    Cons

    Its a hassle to get from NYC to Purchase, NY (~90 mins)

  10. Helpful (2)

    Good pay, nice hard-working people, consensus based, lots of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO (US)
    Current Employee - Anonymous Employee in Saint Louis, MO (US)

    I have been working at MasterCard full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The CEO and CFO are good visionary people. They work hard and are great motivators. St. Louis has a nice campus for employees. The environment is very pleasant and professional. For a small company in terms of employees they are doing quite well financially and have room to grow. The NY office is high energy and houses most of the senior leaders. NY is definitely the place to consider working if you want a long-term career at MasterCard and like the area.

    Cons

    Compensation and raises could be more generous for the worker bees at lower and middle management levels. Work life balance could be better with long days and/or regular evening and weekend work. Many people at all levels are under a lot of stress and carry heavy work loads. Managers could benefit from learning to say "no" and receive more training on managing people and employee coaching. Skip level meetings and 360 feedback are very informal if at all. Having worked in larger corporate environments there is definitely room for improvement in management training. It is also common for promotions and position changes to be announced and employees may not have had an opportunity to apply internally.

    Advice to Management

    Systems could be improved and several are dated. Trust your people and move forward with new ideas and encourage leaders to think strategically and then act tactically as opposed to acting first and changing direction multiple times during implementation. Keep it simple and execute on fewer key initiatives. Strive for a more positive work-life balance to keep people refreshed and encourage senior leaders to respect and expect this type of culture.

    MasterCard Response

    Nov 24, 2014VP, Employer Brand Marketing

    Thanks for your comprehensive and candid review.

  11. Helpful (1)

    Priceless!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager
    Current Employee - Program Manager

    I have been working at MasterCard full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, fantastic culture! Opportunities are endless, company where you can grow from within as a young professional. Compensation and benefits packages are very attractive, employees are encouraged for flexible working (telecommuting). MasterCard also has innovative learning solutions as well as a special platform for experiences that can help your career development.

    Cons

    Some of the the managers struggle to work with younger workforce but this has been constantly improving

Work at MasterCard? Share Your Experiences

MasterCard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.