Meditech Reviews

Current Employee – been working at Meditech full-time for more than a year

Pros – - pretty good collaborative working culture-- nice open office environment that gives one the opportunity to work as a team, not just hide in a cubicle. pretty easy people to work with, opportunities for further training

-laissez faire attitude. possible to do your work from 9-5 without being micromanaged. great flexibiltiy for work and life in general.

Cons – -consistent with some of the other reviews that i've read, pay is a little bit to be desired here. if you're starting out, as most of the specialists are, pay is not the greatest. However, on the opposite end of this spectrum that are plenty of other companies that pay lower than the average MT salary...

- the nature of the work can be a little mundane at times. you're expected to work on tasks all day which are just variations of problems that customers report. there is sometimes no opportunity to create motives or initiation, other than to increase your knowledge of the product, the work remains pretty much the same.

-the MT product itself needs more work-- bugs and flaws in the software greatly increase specialist's responsibilities and puts them in an awkward position when interfacing with customers. management is not always aware of this, and they can be lazy to do anything.

Advice to Senior Management – -Revamp the MT product and give it a better finish than an archaic, 1970's look.
-Pay more attention to what's going on in service. After all, without them, you wouldn't have a job, right?

Yes, I would recommend this company to a friend

Current Employee – been working at Meditech full-time for more than 3 years

Pros – This is a great company to work for straight out of college. It will give you a good easy going work environment to get your feet wet. Certain areas of the company allow you to gain experience that will benefit you in the future, such as an application specialist.

Cons – The largest issue of the company is the lack of ability to keep up with the time. The pay is very poor for the market value of programmer and developer positions. The programming languages and database system are proprietary and very clunky/inefficient. The company is reluctant to change the software at a rate that is fast enough to keep up with the speed of technology.

Advice to Senior Management – Get more involved with what is actually going on, and certainly stop patting yourselves on the back at the annual update meeting, when there are clearly still a lot of issues. You have become jaded to what goes on day to day if you feel confident standing in front of the Product Development Division and say how great the numbers are. GET MORE INVOLVED WITH THE ONES DEALING WITH THE ISSUES!

No, I would not recommend this company to a friend

Former Employee – worked at Meditech full-time

Pros – The only reason people work at this company is if they can not get hired elsewhere. This seems to be their hiring method as most employees are straight out of college with little to no experience in the corporate world. The healthcare and dental benefits are great, but besides that, the company leaves a lot to be desired.

Cons – Working at MEDITECH has taught me a lot about inexpensive medical software. Compared to other software, MEDITECH seems to provide an "affordable solution to healthcare" while jeopardizing functionality and user satisfaction. A lot of the software fixes surface after major issues are reported by multiple healthcare organizations. While users complain about the software, specialists are on the front line taking the grunt of development's oversights. When customers ask for updates on issues with development, specialists are responsible for hiding development's lack of progress.

Another issue with MEDITECH are all of the false promises that are offered. When I was hired, I was told that raises are given every year. Well, the company is not doing well this year, so some groups will not be receiving raises. This has caused a lot of specialists to begin looking for employment elsewhere as their entry level salary can not afford them a reasonable lifestyle. I have also overheard supervisors who can not afford to buy houses close to the MEDITECH offices; many supervisors live in western MA and have long commutes because the "MT money" will not allow them to live in close proximity to their job.

Lastly, supervisors and the management teams here at MEDITECH do not understand how to manage. As other reviewers have stated, management ends up just micromanaging.

Advice to Senior Management – Stop micromanaging your employees. Revamp the management training courses as they apparently do not work.

Do not promise things that can not be delivered.

Prepare for software malfunctions appropriately. Do not make specialists speak to development's mistakes.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Meditech full-time for more than a year

Pros – Job security - they have never laid off an employee, in over 40 years of doing business as a software company. That's a big deal.
90% paid benefits - Better than most other options out there, they pay 90% of your benefits, so you're not losing a lot in your check for that.
Management understands what it's like to do your job - even the CEO of the company started out, in the company, as a programmer. Upper management all understands what it's like to be on the front lines of this company, because they've been there. That helps in putting things in perspective.
Excellent employees get big raises quickly - if you work hard, show aptitude, and succeed, between salary raises and the bonus (see below), you could double your income inside of five years with the company.
Yearly bonus - An annual bonus based on the performance of the company is given out, based on a percentage of your last five years' salary. This has even happened during the economic crisis.
Ability to buy well-performing stock in a solid company - after a few years with the company, you get the option to buy stock. This stock has historically performed exceedingly well.
Great work/life balance - supervisors and managers understand that employees have lives outside of work. This does not mean that you'll never be asked to work overtime - but it is something that they try to avoid unless necessary.

Cons – Low starting salary - you get hired entry level, you get paid entry level.
Takes time for title advancement - some companies will give you a 'senior' title after a couple of years. This takes a longer time, and some actual achievement, to earn at Meditech.

Advice to Senior Management – Keep up the good work, and maintain focus on remaining competitive in the market.

Yes, I would recommend this company to a friend

Current Employee – been working at Meditech full-time

Pros – Cheap lunch and 5 cent sodas

Cons – Promotions mainly based on tenure

Current Employee – been working at Meditech

Pros – benefits, job security, company picnic

Cons – politics, salary, belief that anyone wanting to work elsewhere is wrong

Advice to Senior Management – take care of employees with better day to day salary

Yes, I would recommend this company to a friend

Current Employee – been working at Meditech part-time for more than 10 years

Pros – I used the title "not just a started company" to make the point that Meditech is so much more. In an age where job hopping seems to be the only way to advance your career, Meditech is a diamond in the rough. There are very few companies today that have any type of structure that would allow an individual to build a lifelong career with advancement of their choice (management, senior developers, sales, etc.) But that's that not only reason Meditech is a great place to work.....

1. Great people from entry level to senior management!
2. Great benefits - I pay under $125 for BCBS Family Health and Dental - unheard of! Awesome yearly bonus. Stock options that continue to pay impressive dividends even during economic crisis.
3. Amazing work environments - You don't appreciate a large, bright workstation with a chair that supports your back until you don't have it. It's like running water, you always need it but don't always appreciate it.
4. JOB SECURITY! Let me say it again JOB SECURITY! Meditech has a reputation for not taking resignations well. That's because they would never just up and fire an employee. If someone is not performing to the best of their ability Meditech works with that person to find a position that better meets their skill set. If someone is unhappy with their current position they are encouraged and assisted in searching for other opportunities in the company. Don't fire us and we won't fire you is the motto. So of course it does not feel good to upper management when employees leave with no prior mention of needing more or being unhappy. I have been at the company for 20+ years and in my tenure there has never been a layoff. What company can make that claim?
5. The company really does care about their employees. Without getting too personal or offering examples from others, I can speak from experience when I say that if you have a family emergency, a health issue or any personal hardship, Meditech will go to the limit to support you. When I tell people of my personal experience in this I always get the same response which is there are very few companies that treat their employees with such support and understanding.

Cons – The salaries can start on the low side and it can seem like it takes a while to get up to a competitive paycheck. That being said, hard work is rewarded with big jumps in salary in the early years. Taking into consideration that Meditech hires people with little or no previous related experience this seems like the logical approach. Also people sometimes only look at the paycheck in terms of salary. All factors need to be considered. The low cost healthcare puts more dollars in your pocket each month. Over time bonus and dividends yield significant yearly and quarterly income. If you add it all up in the end you make a very competitive salary at a company that cares about their employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Meditech full-time

Pros – Good bennies and friendly people.

Cons – Salaries are not competitive and therefore there is high turnover in some areas.

Advice to Senior Management – Give adequate raises to those who deserve it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Meditech full-time for more than 7 years

Pros – Benefits are excellent, they pick up 90% of medical and dental.
They are pretty flexible you can star work anywhere from 7 am to 11 am. after 3 years you can work from home 1 day a week, if it snows hard they send you home for your safesty.
Free parking, free soda, coffee and tea Their Cafeteria is pretty good and lunch is about $4.50.
The best ever summer picnic with lobster, ribs make your own ice cream, gifts, and dozens of rides for the children. A bonus that is usually around 4% to 5% of your last 5 years of salary. The people are overall pretty nice.

Cons – Training is plentiful albeit very mediocre to horrible, the expertise is there the skills are not. It seems like they get the recipe to teach from a manual in a cracker jack box. Many times the training classes they make you take have nothing to do with your "real" job, but they want you to assist i so they can show it off to the regulators and institutions they cater to how studious their workforce is.
Their software is way to complicated, and yes it does anything you would dream of in the medical setting but the learning curve is huge. It takes an average of 18 month to become comfortable with an application. And the pressure to learn the application is tremendous.
They always low ball their completion estimates, and hence they are always behind the ball trying to complete the software, which in turn is delivered without being properly tested and validated. Since all employees are "Contractors" there are no OT hours and they are quick to ask you to stay extra hours to finish a given project, and harsh when you need some time off, its the law of the funnel a lot for me a little for you.
They put emphasis that they have never laid anyone off in 40 years, and although technicality correct they try to make you quit if you do not fit their profile. I have been trying to get in a new group for 3 months and they are telling me that if I do not find a fit I should quit (not with those exact words, but that is what they convey when they speck with you)
Management is all from within the Co., good if you are always doing the same old, bad if you are trying to think outside the box. Supervisors are a dime a dozen, most have no clue what management really means and end up just micromanaging their employees.
They say that they are below average in employee turnover, and I do not know if this is true, but to me it seem extremely high especially coming from a Hospital background. My supervisor confessed to me that he has been here 13 years and he tells me that his hiring group was composed of 38 individuals, of which only 1 is left working in the company!
Cubicles have no walls therefore there is 0 privacy, so making a phone call to your Doctor, insurance company, wife, etc is very uncomfortable, if you are speaking with a client you have to shush the people around you while also bugging anyone trying to concentrate on their work.
The hardware they provide you with (except the laptops) is wholly inadequate to the task at hand. most of these boxes are running Winxp and Pentium 4 with 2.4 Ghz procesors and 1 gig of memory (if you are lucky), they started upgrading to mini acers with telephone processors (atom). And 15" monitors!!!
They do not take criticism well, and if you dare question the Meditech "culture" they give you a dressing down and let you know in no uncertain terms that "You either tow the line, or leave"

Advice to Senior Management – Read the cons.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Meditech full-time for more than 3 years

Pros – Very detailed and thorough training
Very young young and friendly
Good benefits

Cons – Pay starts low and stays low.
Too many mangers and vice presidents
Pay starts low and stays low. (Its worth mentioning twice)

Advice to Senior Management – Stop treating specialists with many years of experience like they are cogs who move widgets. The job is almost all knowledge and experience.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company