Mitchell International

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Mitchell International Reviews in San Diego, CA

Updated 19 August 2014
Updated 19 August 2014
97 Reviews

2.4
97 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mitchell International President and CEO Alex Sun
Alex Sun
70 Ratings

Review Highlights

Pros
  • I got to commiserate with some great people about all the crap we had to endure at this place (in 10 reviews)

  • Good people to work with and fair compensation (in 9 reviews)


Cons
  • Close minded senior management staff (in 4 reviews)

  • Constantly fire fighting issues (in 3 reviews)

More Highlights

63 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good if you are in the right team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    Pros

    Work life balance. Good campus.
    Good Salary/Benefits. Company has been seriously doing exercises to build a brand.
    HR has been taking initiatives to make the place more employee friendly.
    Company has been going agile.

    Cons

    This might be dependent completely on the team you work for.

    Lot of politics. Management lacks vision. Lot of effort gets wasted on stuff which are completely useless due to the lack of vision and politics. Criticism of the management team is not welcome. The turnover in my team has been pretty high - but no steps has been done to identify the reason and fix it. Teams tend to play the blame game on any issue rather than stepping up and solving it. Lot of layoffs.

    Advice to ManagementAdvice

    Identify inefficient middle management and get rid of it. Identify people who really gets the work done and reward them. Welcome 360 degree feedback.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Pretty Good Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    Pros

    Nice Campus/Building
    Flexible Schedule
    Corporate Structure Improving
    Management and C-level communication with employees
    Pay Is Competitive
    People are friendly

    Cons

    Management lacks vision and too much shifting direction
    Constant moving people around from team to team
    Product release management is terrible, with chaotic deployment cycles
    Very buggy systems. Constantly fire fighting issues.
    Way too much outsourcing to India. It has caused major issues with code quality
    Too much process
    Some people there too long. Need new blood.

    Advice to ManagementAdvice

    Remove some of the process... its way too much. Stop shifting direction so much. Stop moving developers from team to team.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Trial by Fire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Workforce Analyst  in  San Diego, CA (US)
    Current Employee - Senior Workforce Analyst in San Diego, CA (US)

    Pros

    Good people to work with and fair compensation.

    Cons

    Long hours, lack of support, poor resources and infrastructure. No real development or training, you have to figure out a lot of things on your own because the company runs so thin you cannot get enough time from your leaders for the support you need. You often have to wear 3 or 4 hats and perform multiple duties that should be done by multiple people. This causes dissatisfaction with the quality of ones work since priorities are often re-balanced on a daily basis, dropping something you currently are working on to start something else. Really, the flavor of the week when it comes to priorities.

    Advice to ManagementAdvice

    Provide more support to the teams that require it. Running so thinly on resource-generating departments is bad practice and provides poor customer experience that can turn away current business and present poor first impressions to new clients.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Meh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Engineer  in  San Diego, CA (US)
    Current Employee - Principal Engineer in San Diego, CA (US)

    Pros

    It can be a good place to work if you don't care about producing quality products or delighting the customer.

    Cons

    Mitchell is faced with the hard realities of driving the business purely on short-sighted financials for way to long. Non-existed product quality and more than a decade of technology catch-up to do. Not a company for those who value engineering.

    Advice to ManagementAdvice

    Establish a meaningful vision. Find the company's identity and fix the hiring practices. Learn to trust.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    The Mitchell way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  San Diego, CA (US)
    Current Employee - Software Engineer in San Diego, CA (US)

    Pros

    A lot of fabulous people to connect with. Where business and technology meets. A company with a lot of data that can be used for great things!

    Cons

    New work methodology that they are trying to put in which take a lot of meetings and times. Lots of applications are outdated and need to be refactored, documented etc.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    These days, I would NOT recommend Mitchell as a place to work, Once was.... NO LONGER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  San Diego, CA (US)
    Current Employee - Senior Software Engineer in San Diego, CA (US)

    Pros

    .Employees good work environment. Better in the past

    Cons

    Top heavy with Mid and Upper Level Mgt. Old-boys style-promotion

    Advice to ManagementAdvice

    Wake up and get it together. Think of your staff rather covering your own butts and the BOTTOM DOLLAR.
    Your killing the employee spirit to do a good job with the 24/7 work expectations.
    Your Mgt style is destroying Mitchell as a preferred place to work.
    Also. ENOUGH with the endless Employee surveys with NO FOLLOWUP actions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Designer  in  San Diego, CA (US)
    Former Employee - Web Designer in San Diego, CA (US)

    Pros

    People are supportive and friendly. Great company to work with, headed in the right direction.

    Cons

    Management is not always attentive you your issues or questions

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Look behind the curtain, you will find Oz. It is a facade put in place for new investors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  San Diego, CA (US)
    Former Employee - Account Manager in San Diego, CA (US)

    Pros

    There are events each 2-3 months to celebrate how positive the state of the company is. Often held after important and valuable resources get let go.

    Cons

    Work life balance is a myth, but celebrated at Mitchell.
    You can get cheaper health insurance on the private market.
    You will get nowhere unless you are part of the old boys club.
    RIF events are every 2 or 3 months.
    Pay is below average.

    Advice to ManagementAdvice

    Do something with the employee surveys.
    Do not push poor scores back on the employees to fix. You need to fix the issues.
    Hire SEASONED, EXPERIENCED employees to meet client needs vs. recent grads with ZERO experience.
    Stop over promising.
    Pay market value.
    Enough with layoffs followed by cheerleading events.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great people work at Mitchell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Delivery  in  San Diego, CA (US)
    Former Employee - Product Delivery in San Diego, CA (US)

    Pros

    People you work with day in and day out are awesome. They make it worth getting up in the morning and doing your best.

    Cons

    Regular restructuring cycles have working people nervous about losing their job. Quote from one of the more respected senior engineers "once you reach certain pay grade you are fair game and most likely to be replaced by a junior and less costly employee regardless of performance" - that same individual was expected to work a regular day, be in a night deployment from 10 pm to 2 am and return to work next day in the morning - sometimes repeating the same routine 3 times on the same week.

    Advice to ManagementAdvice

    Hire more quality engineers and give the scrum teams some breathing room

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Cut throat environment with growth opportunities if you're on the right side of the fence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  San Diego, CA (US)
    Former Employee - Account Manager in San Diego, CA (US)

    Pros

    If you want the experience of working in a startup company (lean teams, wearing many different hats) then Mitchell is a good place to start. Although this company has been around for a long time (originally founded in 1965, then acquiring new arms of business - for example, in 1994 (Mitchell ACS/Mitchell Medical), 2005 (Fair Isaac's Workers Comp division), 2013 (National Health Quest out of network negotiation services), the company operates as if the company had just opened its doors. The other pro is the people at this company - I've met some of my best friends here, and the people who have stuck around for several years are wonderful people.

    Cons

    The biggest challenge is that leadership is failing under pressures from the new private equity partner to meet their investment objectives, and from customers who are demanding a higher level of service. There is a lot of "smoke and mirrors" in play, and the leadership team tends to place blame on those in mid-level management and below if objectives that were set without having the proper infrastructure are not met. Mitchell's leadership is notorious for using favoritism and workplace politics, pushing high quality employees out. Mitchell tends to hire upper management roles from outside. It is rare that existing employees move up in the company, and if they are promoted, they typically do not get paid as much as someone would if they were to come from outside. Work days tend to be long, and include nights and weekends regularly if you are not an hourly employee, and although Mitchell is working on doing a better job to recognize people for their hard work, recognition is still something Mitchell's management fails at doing.

    Advice to ManagementAdvice

    Listen to your employees and support them by building out better infrastructure for problem resolution (creating new jobs and filling them promptly so that Mitchell can deliver a higher level of service to its customers and partners), find a platform for knowledge storage and stick to it (don't jump back and forth between Salesforce and Microsoft Sharepoint). Be a "greener" employer in San Diego, and promote the use of recyclable and reusable materials, and be a healthier employer by promoting work life balance. It is clear from the work product (code, Customer Service responses, and on up) that most of your work force is overworked.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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