Mitchell International Reviews

Updated 15 April 2015
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  • San Diego, CA, US Area (US)
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2.9
70 Reviews
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Mitchell International President and CEO Alex Sun
Alex Sun
48 Ratings

70 Employee Reviews

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  1. Helpful (2)

    Good Company need some improvment...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    I have been working at Mitchell International full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good work life balance, Nice Gym, friendly people!

    Cons

    Payscale, Raises, and too much red tape very siloed

    Advice to Management

    New visionary leadership with decisive decision making for company direction!

  2. Software Engineering Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineering Intern in San Diego, CA (US)
    Former Employee - Software Engineering Intern in San Diego, CA (US)

    I worked at Mitchell International

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Had two really great supervisors. Overall atmosphere was relaxed and open. The people who worked there were very nice and learning was encouraged with various workshops hosted by employees throughout the week.

    Cons

    Technologies were out dated due to customer tech requirements.

  3. Helpful (6)

    The Mitchell way is an illusion for employees and a lie for customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA (US)
    Former Employee - Anonymous Employee in San Diego, CA (US)

    I worked at Mitchell International full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Newer facilities
    - Cafeteria and gym on site
    - Lots of tools for CRM, ERP and Expense Management

    Cons

    - Obsolete products especially on the Collision Repair side. The organization has been completely incompetent to release mobile, web based and platform centric applications. It got overpowered very quickly by the competition and has been extremely slow to react
    - Lack of vision and charisma from current management leading to employee low morale, disappointing product development and poor decision making process
    - Unfair and opinion biased performance review system which seems to reward incompetent and unaccountable people. High performers don't get promoted or rewarded properly on the other hand
    - Below market benefits (20% to 30% in some cases) especially with base salaries. Merit increases are random, very low for some and insanely high for others based on qualitative criteria
    - Good ol' boy network rewarding an elite few; this group is exempt of everything and spans across Management, IT, Product Management, Marketing and Sales to name a few. No matter how many misses, customers' complaints, large IT failures... they still come on top with a slap on the wrist and a huge bonus at the end of the year!!!
    - New equity firm KKR has pushed the organization to lower expenses to its maximum, decrease investments and constantly re-tool

    Advice to Management

    - Get rid of the ol' boy network and invest in a modern, fair and driven management team
    - Invest in your products, technology and people to deliver the best experience possible to your clients
    - Reward people on merit and achievements and not on opinions or perceptions. Let go of lazy, unaccountable, uncaring and lousy staff quickly but promote & grow high performers
    - Believe what your preach. The Mitchell Way is just complete BS and stop thinking people will continue drinking the cool aid

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  5. Helpful (1)

    Customer Service for 8 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in San Diego, CA (US)
    Current Employee - Customer Service in San Diego, CA (US)

    I have been working at Mitchell International full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I work with good hard working people

    Cons

    They are getting rid of employees who have been with Mitchell for more than 10 years and outsourcing to people in India and Mexico. This company is not about equal opportunity. Their motto should be, "It's not what you know, it's who you know." Most of the time the jobs are not posted and the positions are just handed to people. The quality of work is going down the drain because of the outsourcing. Devoted employees work for this company for 7 years and still won't hire those employees on permanent. They are taking advantage of people. All the employees work really hard and upper management always takes the credit for it. Supervisors and managers need to stop playing favorites and keep an eye on those favorites because they are taking advantage. If policies are going to be enforced it needs to be enforced for all employees.

    They got rid of the school reimbursement program, a lot of the paid holidays and now we have to use our vacation time to take it off.

    There is no opportunity for growth. No objectives are given to move up in your position.

    The reviews are never on time and the merit increases are random.

    When employees do get promoted, they keep them at the same pay.

    Mitchell doesn't care about it's employees. The only goal on their mind is get rid of it's most valuable and hard working employees so they can save money for poor quality of work by outsourcing. The work we do is not appreciated and that's why we are all expendable.

    Advice to Management

    Poor quality of work and cheap labor = loss of clients! Open your eyes, not your pockets!

  6. Software Developer Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Software Developer in San Diego, CA (US)
    Former Intern - Software Developer in San Diego, CA (US)

    I worked at Mitchell International as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Really liked the people working there and the company vibe. There's many activities to get the employees up and socializing.

    Cons

    The work was very easy. The only challenging part was picking up new tools and getting set up. Other than that it wasn't really challenging.

  7. Helpful (3)

    No No No

    Former Employee - Anonymous Employee in La Jolla, CA (US)
    Former Employee - Anonymous Employee in La Jolla, CA (US)

    I worked at Mitchell International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    decent salary (I suppose)
    I would say if you have learned how to cheat the system, you could do very well for yourself.
    I honestly can't think of anything else.

    Cons

    Where do I begin...
    Ego centric. Everyone believes they are better than anyone else. You are treated by your pay grade.
    People are overworked and stressed out while others just coast along.
    People win awards who do not deserve them. When I say do not deserve...I mean they work remote and go surfing while other people slave away at their cubicles.

    Advice to Management

    Leave. Just leave. And the company needs to hire a people who haven't been infected with the diseases culture festering in this organization.

  8. Helpful (1)

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in San Diego, CA (US)
    Current Employee - Systems Engineer in San Diego, CA (US)

    I have been working at Mitchell International

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good work life balance. good opportunity/

    Cons

    need improvement on training. time off policies

    Advice to Management

    keep up a great work

  9. Helpful (1)

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Financial Business Analyst in San Diego, CA (US)
    Current Contractor - Financial Business Analyst in San Diego, CA (US)

    I have been working at Mitchell International as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A lot of activities and trainings.

    Cons

    Like all big companies, it is bit slow as far as making decisions and/or making actions.

    Advice to Management

    Mitchel is a big company and it is like a big machine that needs some labrication to work smoother and faster. Departments are slow in making actions and/or making desicions sometimes. Improve communications between departments.

  10. Helpful (2)

    Mitchell Is the #1 place to work. Best People, Best Pay, They Truly Care about you !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Advisor - Inside Sales in San Diego, CA (US)
    Current Employee - Solution Advisor - Inside Sales in San Diego, CA (US)

    I have been working at Mitchell International full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I personally have an amazing boss. He's the Inside Sales Manager. He works very hard for us. He makes sure things are fair for you. He works with you for any extra Training. As a "sales" team we work great together and help each other . Salary is great, Benefits Great, Targets are Attainable and Commissions are Amazing. I've worked here 18 months. Before this job, I worked as a sales person for 13 yrs at similar company. They treated you awful and didn't pay you no matter how amazing your performance was. I will be making close to 100k this year with Salary and Commision combined. That doesn't count all the extra rewards they give throughout the year. My previous company selling four times as much I made less than 50k. It starts with M1.

    Cons

    I don't see any..Honestly. I would recommend this Career path to my family and all my friends and previous co-workers. Actually I HAVE !

    Advice to Management

    THANK YOU FOR CARING ABOUT US AS PEOPLE AND OUR FAMILIES.

  11. Helpful (2)

    Good Collaborative Work Space

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in San Diego, CA (US)
    Current Employee - Software Development Engineer in San Diego, CA (US)

    I have been working at Mitchell International full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great colleagues, meritocratic workplace, good training, decent benefits, learn lots of highly relevant technologies, they are in the process of converting to agile

    Cons

    Salaries for engineers are somewhat lower than industry standard, data management policies can cause bottlenecks and blocks in software engineer productivity, required to work with a lot of legacy code that is not well tested (making it difficult to change)

    Advice to Management

    Continue to become more agile, remove bottlenecks in software development process, trust engineers with more DB priviledges

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