MoneyGram International
2.8 of 5 67 reviews
www.moneygram.com Minneapolis, MN 1000 to 5000 Employees

MoneyGram International Reviews

Updated Apr 12, 2014

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2.8 67 reviews

                             

49% Approve of the CEO

MoneyGram International Chairman & CEO Pamela H. Patsley

Pamela H. Patsley

(37 ratings)

32% of employees recommend this company to a friend
67 Employee Reviews
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Review Highlights

Pros:
  • "Flexible you can work from home at times"
    in 3 reviews
  • "Great place to work, work life balance"
    in 3 reviews
Cons:
  • "Junior management think they are better than their workers but they themselves are like the grunts for senior management"
    in 4 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Great people, challenging leadership

Anonymous Employee (Current Employee)

I have been working at MoneyGram International full-time for more than 5 years

ProsUnique industry, very international, the people who work there really care about the customers they serve

ConsLeadership too distant, unrealistic on resources, struggles to provide real direction, trust issues

Advice to Senior ManagementListen to those who interact with the customer, create an environment of trust

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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Good experience, culture changed drastically with new senior management

Senior Marketing Manager (Former Employee)
Minneapolis, MN (US)

I worked at MoneyGram International full-time for more than a year

ProsOpportunity for career growth, great people to work with

ConsA good culture rapidly changed to a negative culture with new leadership

Advice to Senior ManagementCare about employees more.

No, I would not recommend this company to a friend

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good

Customer Service Representative (Former Employee)
Lakewood, CO (US)

I worked at MoneyGram International part-time for more than 10 years

ProsGreat job if you are Bi-Lingual

ConsOpen 365 days a year so you need to earn Holidays and a decent schedule by putting in your time.

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Dysfunctional

Anonymous Employee (Former Employee)

I worked at MoneyGram International

ProsInternational business activity; complex industry

ConsLack of consistent message from upper management. Disrespectful culture.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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Dry financial-services environment,

Attorney - Marketing (Current Employee)
Dallas, TX (US)

I have been working at MoneyGram International full-time for more than a year

ProsGreat leaders, low pay, cool offices.

ConsNot much room for 'thinking-outside the box' work. "Systems" limit any new ideas.

Advice to Senior ManagementAllow, encourage work to be more fun

Yes, I would recommend this company to a friend

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Great place to work

Software Engineer IV (Current Employee)
Minneapolis, MN (US)

I have been working at MoneyGram International as a contractor for more than 3 years

ProsGreat place to work, work life balance

ConsNo long term vision or planing

Yes, I would recommend this company to a friend

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Rug pulled out from underneath

Project Manager (Current Employee)
Minneapolis, MN (US)

I have been working at MoneyGram International full-time for more than a year

ProsAwesome project teams and dedication to get the job done! Lots of camaraderie amongst technical teams. Can be a fun place to work.

ConsThird iteration of PMO Senior Management. Mid level management is volatile with high turn over and new managers don't fully understand the business when advised of technical challenges.

Senior management impose new role standards with no consideration of past valued efforts from IT professionals.

To much heroics with bi-monthly core release and then infrastructure release the next month. Back to back releases puts considerable amount of pressure on the technical teams. Seldom, any documentation of technical processes, and high SME resignations leave a substantial knowledge gap.

Impose unrealistic project management framework processes on projects already executing.

Advice to Senior ManagementGrandfather projects from processes to avoid undue burden.

Consider giving the veterans the benefit of the doubt especially if they stick around in good faith. There is something to be said about not bailing ship.

Mid-level management cannot be telling IT professionals they are invaluable and then give them low complexity assignments when they are capable of much more. That is insulting their intelligence and experience.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Structural mess

Anonymous Employee (Former Employee)

I worked at MoneyGram International full-time

ProsThere may be chances of growth if you work in a region and you are close to the geographic leader or very very lucky

ConsUseless cycles of continuous restructuring to let money circle around proposing business models abandoned few months earlier. Many global directors think they are Gods but their style of management is based on envy, anger, frustration.

Advice to Senior ManagementHow can I give advise to the people who has to be removed to let things work?

No, I would not recommend this company to a friend

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Compliance analyst

Compliance Analyst (Current Employee)
Lakewood, CO (US)

I have been working at MoneyGram International full-time for more than 3 years

ProsGreat experience , allot to learn

ConsTough hours, low salary, you have to work on holidays

Advice to Senior ManagementNeed to provide more feed backs and care about employees benefits

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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MoneyGram

Anonymous Employee (Former Employee)

I worked at MoneyGram International

ProsThe people the location cool

Constraining needs to be longer

Advice to Senior Managementtrain more accurately and efficiently

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Glassdoor is your free inside look at MoneyGram International reviews and ratings - including employee satisfaction and approval ratings for MoneyGram International CEO Pamela H. Patsley. All 67 reviews are posted anonymously by MoneyGram International employees.