MoneyGram International

www.moneygram.com
Employer Engaged

MoneyGram International Reviews

Updated 25 February 2015
Updated 25 February 2015
122 Reviews
2.6
122 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
66 Ratings

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)


Cons
  • poor organization structure, lack of communication, salaries are very low, space is cramped up, benefits and add ons are poor (in 5 reviews)

  • Government regulations and fuzzy guidance from upper management hurting the company (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Seems to have accepted reality of declining position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Minneapolis, MN (US)
    Former Employee - Marketing in Minneapolis, MN (US)

    I worked at MoneyGram International full-time (more than 3 years)

    Pros

    Friendly, laid back atmosphere and a good cooperative cross-functional environment. Committed to their customer base and many are true believers in the good their product provides.

    Cons

    Slow to move on initiatives, limited vision. Many in the organization are comfortable with where the company is and there does not seem to be much willingness at all to take calculated risks

    Recommends
    Negative Outlook
  2.  

    Productive and fun workplace with a great company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Warsaw (Poland)
    Current Employee - Anonymous Employee in Warsaw (Poland)

    I have been working at MoneyGram International

    Pros

    Working with MoneyGram its fascinating. The company culture is great and provides employee's with a supportive environment.Great benefits, hands on training, very competitive pay rates and the people are just great!

    Cons

    none that i can think of

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International

    Pros

    International culture, oportunities for development, good money

    Cons

    There are none since now...

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good place with a many chellanges and opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Warsaw (Poland)
    Current Employee - Anonymous Employee in Warsaw (Poland)

    I have been working at MoneyGram International full-time (less than a year)

    Pros

    MoneyGram is a start-up in Poland. It's worth to be a part of a company that will grow on polish market.

    Cons

    Neet to increase focus on customer experience

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good company in a rapidly changing business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International full-time

    Pros

    The company has a great team of talented people with no shortage of revenue growth opportunities. The company strategy is well aligned to the changing market place.

    Cons

    With a rapidly changing marketplace for its products and having many opportunities to capitalize, MGI must continually work to maintain focus and execute well.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Worked at MoneyGram for many years and gained valuable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO (US)
    Former Employee - Anonymous Employee in Denver, CO (US)

    I worked at MoneyGram International full-time (more than 10 years)

    Pros

    The people are the company's greatest asset...some of the best I've ever worked with.

    Cons

    Communication of changes can be more effective and in a more timely manner.

    Advice to ManagementAdvice

    Rethink the decision at some point in the future of outsourcing the call center to a foreign country.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Challenging, Rewarding and a place to see your skills grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Warsaw (Poland)
    Current Employee - Anonymous in Warsaw (Poland)

    I have been working at MoneyGram International full-time

    Pros

    MoneyGram is a business that really offers its employees the ability to develop their skills and challenge themselves in a way that most other global businesses are not able to. With only 2,500 employees you find that there is a lack of silos which enable you to really get involved in projects and work with leaders in a way that would just not be feasible in other large businesses.

    Your work is able to be recognized at a senior level due to the relatively small size but due to the large geo scope across a far broader audience.

    MoneyGram is the sort of place that even if you are only there for 3 years you will pick up more skills, get exposed to more projects and have a diversity that will make you more employable in a large institution later in your career.

    MoneyGram has a very good work life balance and appreciates that their employees when not working really need to switch off (many is the time my boss has told me to turn off my phone after hours). It has a good benefits package based on its size and revenues and whilst not the same as a big bank, I can confirm that after being in that world the work life balance at MoneyGram far outstrips its other bigger named counterparts in FS.

    Cons

    MoneyGram is not perfection, but where is.

    It is a business that wants to achieve and push itself. This in turn can lead to it setting goals that are not always achievable and this can see projects get moved, changed or frozen.

     In addition due to its desire to drive itself, it can sometimes really set challenging goals and targets which sees its employees pulling out all the stops to deliver and this is where its lean infrastructure putting extra pressure on its staff.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Team-oriented, employee-oriented organization with an opportunity for work-life balance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX (US)
    Current Employee - Anonymous Employee in Dallas, TX (US)

    I have been working at MoneyGram International full-time (more than a year)

    Pros

    - Work-Life Balance - opportunity to work from home, as appropriate
    - Business Process Improvement focus - many global projects, with opportunity to work directly on change management initiatives
    - Personal Growth - opportunities for advancement, if you perform well
    - Benefits - Great improvement in total Benefits package this year (2015) - inexpensive medical premiums, with a lower deductible than last year; 4 weeks for vacation/sick/personal; 10 paid holidays; nice company 401k match - definitely stronger than 2014!
    - Communication - New employee intranet site - increased visibility into organization, more direct communication to employees

    Cons

    Multiple legacy systems for employee information. However, company is getting new global platform in 2nd quarter 2015, so that will be changing soon.

    Advice to ManagementAdvice

    Continue to communicate with employees, and to listen to employee feedback. It is working!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Not the greatest place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Dallas, TX (US)
    Former Employee - Director in Dallas, TX (US)

    I worked at MoneyGram International

    Pros

    Great global footprint. No 2 or 3 in world size wise. Great people. Good Coffee.

    Cons

    Cutbacks, layoffs, senior management do not seem to be able to effectively manage the global organization. it is a very miserable place to be with limited benefits, pay increases, little to no bonus, no share options paid out in past 3 years. Very troubled company

    Advice to ManagementAdvice

    Recognize where you are out of your depth and move on.. Bring in new leadership team with the ability to turn the business around

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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