Mozilla Reviews

Updated 15 May 2015
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2.7
33 Reviews
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Recommend to a friend
Approve of CEO
Mozilla CEO Chris Beard
Chris Beard
5 Ratings

Pros
  • Good compensation for working in open source (in 10 reviews)

  • Extremely smart people all over (in 8 reviews)

Cons
  • And if you work in Firefox OS expect no understanding of what's happening and when (in 7 reviews)

  • Moreover, it is open source so everything has to be proper (in 3 reviews)

More Pros and Cons

33 Employee Reviews

Sort: Popular Rating Date
  1. Leadership going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountain View, CA (US)
    Current Employee - Anonymous Employee in Mountain View, CA (US)

    I have been working at Mozilla full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits and good compensation for not a lot of work. You get to work from home have a lot of autonomy if you want it.

    Cons

    There is no coordination and no support. You can find out after months that another team was doing the same thing you were or that a team you depended on turns out to have been told that your project was low priority. Decision making is reactive and blame shifting.

    Advice to Management

    It really erodes trust when you claim to be open but make decisions that actively harm the company behind closed doors. The new bonus structure causes people to try to shift work onto others and take the credit.

  2. Helpful (5)

    Driving against a one-way street

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Mountain View, CA (US)
    Former Employee - Senior Software Engineer in Mountain View, CA (US)

    I worked at Mozilla full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    * Great employee perks. free lunch, beautiful offices, A+ health benefits. good work/life balance.
    * great and smart people. most understand the mission and believe it.
    * flexible with working in your IDE of choice. adaptive to new technologies and tools. open to hearing new ideas.

    Cons

    * Management direction is a mess. Changing goals all the time
    * The community of volunteers to make an impact is dying out. Many of the star performing community members is giving up and moving on to other things
    * Losing the great people is hurting. Your top leaders, engineers, and influence are all leaving at the same time and taking their talents elsewhere. Those stepping up are promoted too quickly, and those working hard are not recognized for their talents. CEO is trying to clean the place up, but at the mercy of the transition of losing great people right now.

    Advice to Management

    * look at some of your deadbeats in the office and cut them out. some are in positions that are hurting the growth, and they need to be readjusted. meanwhile, do a better job keeping your top talents around. they need to know there is direction in the company and goals to pursue. And when hiring new people, make sure they understand the mission and have ideas on how to keep the fire lit. Finally, lose a lot of the politics at the top. it never used to be like that 5 years ago, and now its feeling too corporate, even though you try to keep the open voice in the game.

  3. Helpful (3)

    Downhill track

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Mountain View, CA (US)
    Current Employee - Program Manager in Mountain View, CA (US)

    I have been working at Mozilla full-time (More than 5 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Fantastic engineers. Very smart and hardworking. Bonus is great and love the passion in engineers.

    Cons

    Awful management layer no clue what they're doing. No direction from Directors since they are unclear of what next

    Advice to Management

    Keep the fat layer out. No value add from management anyway.

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  5. Helpful (2)

    You get to do stuff for the betterment of the world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Mountain View, CA (US)
    Current Employee - Senior Software Engineer in Mountain View, CA (US)

    I have been working at Mozilla full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Basically, you get paid to do what you love. You get a lot of freedom to propose projects that improve the web, and often support to do them. People are top-notch.

    Cons

    The old guard are awesome. The middle-guard have entitlement issues, as they seem to feel free to work on anything they want and continue to get paid. There's a mission, guys. Let's do the mission. And get paid.

    Advice to Management

    Keep doing what you're doing. Mission. Product. Chris Beard, you rock.

  6. Helpful (4)

    Sadly wasted opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Mountain View, CA (US)
    Current Employee - Anonymous in Mountain View, CA (US)

    I have been working at Mozilla full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Bright, friendly people
    Good compensation and benefits (although cutbacks are starting to happen)
    Ability to work remotely
    Nice office spaces in Mountain View, San Francisco and other locations

    Cons

    Absolutely disastrous management. The new CEO appears completely unsuited to the role and is beginning to implement petty, short-sighted, ineffective employee management strategies that are highly likely to result in backlash from an already burned-out, resentful, over-tasked work force. Mozilla has talent and smarts, but not in the executive ranks.

    Advice to Management

    I think a complete sweep of current management is necessary to save the company. Bring in competent outsiders with some vision and experience. I doubt this will happen, however, so I see little chance of a long term future for this company.

  7. Helpful (6)

    Disasterous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountain View, CA (US)
    Current Employee - Anonymous Employee in Mountain View, CA (US)

    I have been working at Mozilla full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Win the management lottery and you get a vibrant team with healthy motivations.
    Strong (non-cash) benefits.
    CEO and Executive Chair deserve an amazing amount of respect. They are what made Mozilla great.

    Cons

    Disasterous management philosophies and approach.
    Employee morale is at the lowest I've seen in almost 8 years. Punitive management styles tear down all motivation.
    HR is ineffective, if not outright deceitful.
    Extremely inconsistent application of company culture. Some employees get to attend industry conferences or travel to meet the rest of their team for work weeks, others have it outright banned by their management.

    Advice to Management

    Remember that you're managing human beings, not resources. Don't punish employees for not behaving exactly like the gigantic engineering organization you just left at your last company. The latest Gartner-blessed best practice for a 10,000 person company does not translate to a 6 person team. Learn how to lead instead of constantly regurgitating something you read last week in a book. Some employees are burdened with 20+ hours of administrative meetings each week while being criticized for lack of output.

  8. Helpful (2)

    Not as great as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Interaction Designer in Mountain View, CA (US)
    Former Employee - Interaction Designer in Mountain View, CA (US)

    I worked at Mozilla full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Lots of autonomy
    - Very developer focused
    - Pretty good benefits and perks
    - Feeling like you're contributing and working for a non-profit

    Cons

    - Development is king, all other positions are not as important or valued
    - More profit driven now
    - Product enthusiasm: People are more with Google Chrome instead of Firefox, Firefox OS is way too behind Android, iOS and even Windows Phone, and Thunderbird hasn't been updated in ages.
    - Not what it was 2-3 years ago, focus doesn't feel like it isn't about the open web anymore, more so on keeping the organization alive with profits.
    - Reliance on Google to sustain the revenue/money is too scary

    Advice to Management

    Figure out better ways to sustain the company without losing out on the mission Stay true to the culture and hire people who are willing to go the extra mile to make the web a more open and better place.

  9. Affords opportunities to make a difference in everything you do and design processes that create better flow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Mountain View, CA (US)
    Current Employee - Manager in Mountain View, CA (US)

    I have been working at Mozilla full-time (More than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great people, casual, informal culture. Excellent benefits. Excellent salary. Flexible schedule. Ability to speak your mind and "share" about everything in and outside of Mozilla

    Cons

    Strong sense of entitlement from many employees. Working in a distributed, open-source fashion across different geos and remote working situations can be hugely challenging but also hugely rewarding.

    Advice to Management

    Not sure that returning to "start-up days" and the ways things were done in the past to bring back energy is the right way to go. Also all employees, no matter how motivated and talented, could benefit by being mentored by their manager. It gets old to be constantly told to "create your own path."

  10. Helpful (2)

    Fun work at times, but it's like cats with no herding power, tasked with herding cats

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Mountain View, CA (US)
    Former Employee - Product Manager in Mountain View, CA (US)

    I worked at Mozilla full-time (More than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    There are many interesting things to work on, especially if you love the web. They offer flexible workdays and other employee perks.

    Cons

    The company lacks direction beyond the (very) high-level goals. Most of the org is in service to Firefox OS - this is necessary given the company's direction, but sucks resources from other projects.

    Directors and VPs seem very disconnected from PMs and engineers (the caveat is Firefox OS, that immediate team is run better than most). This causes mismatches in expectations and frustration to those down the reporting chain.

    Advice to Management

    Spend time actually looking at why teams are in the state they are. There are too many decisions made based on emotion and non-empirical, subjective feelings.

  11. Helpful (4)

    Political, unstable, and toxic teams that encourages weak leaders to "lead"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountain View, CA (US)
    Current Employee - Anonymous Employee in Mountain View, CA (US)

    I have been working at Mozilla full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    High salaries, high bonus, competitive benefits

    Cons

    Mozilla is a mess. The CEO bailed almost a year ago. The COO is doing his best to lead the company through extraordinary transition. The executives have been resigning in the last year. I think there are five who have left now.

    Mozilla is private and pretty much anything goes. Relationships are important so if you think you're going to go into the job and get it done, think again. You better have solid relationships build around you, and leverage them to your liking, otherwise you'll be alienated or punished in your reviews.

    There are teams that are under resourced and others that have over hired. Would be great if there was some strategic direction that identified the margins of revenue-per-employee or some best practices to remove the pressure points.

    Expect to work long hours with a lot of unexpected travel. I was initially attracted to the remote worker policy. In reality it means you're working odd hours because of the distribution of the team or traveling to other locations. It's not for everyone but certainly a great opportunity for those who are more flexible.

    Advice to Management

    Hire your CEO.


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