NCO Financial

  www.ncofinancial.com
  www.ncofinancial.com

NCO Financial Reviews

Updated 31 October 2014
Updated 31 October 2014
113 Reviews
2.5
113 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCO Financial CEO, Expert Global Solutions Ron Rittenmeyer
Ron Rittenmeyer
7 Ratings

Review Highlights

Pros
  • Great opportunity to work from home (in 5 reviews)

  • I love the work environment, the staff there were really nice (in 5 reviews)


Cons
  • Not much room for advancement, even when promised (in 5 reviews)

  • Upper management was very Click-ish (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nice, but not good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCO Financial

    Pros

    there are better place to be!

    Cons

    There are many reason I have

  2.  

    Ok to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sprint Customer Finance in Kansas City, MO (US)
    Current Employee - Sprint Customer Finance in Kansas City, MO (US)

    I have been working at NCO Financial full-time (more than an year)

    Pros

    Glad to Work from home

    Cons

    low salary working from home helps

    Recommends
    No opinion of CEO
  3.  

    Low pay with unrealistic targets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Representative in Edmonton, AB (Canada)
    Former Employee - Collections Representative in Edmonton, AB (Canada)

    I worked at NCO Financial full-time (less than an year)

    Pros

    Potential to earn commission, set hours

    Cons

    Rude managers, unrealistic targets, difficult to take time off

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    It was rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Support Representative in Horsham, PA (US)
    Current Employee - Administrative Support Representative in Horsham, PA (US)

    I have been working at NCO Financial full-time (more than 10 years)

    Pros

    Close to home, hours, vacation,

    Cons

    401k friendly, leadership not good

    Advice to ManagementAdvice

    Not always fair

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    It's just a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Rockford, IL (US)
    Former Employee - Customer Service Representative in Rockford, IL (US)

    I worked at NCO Financial full-time (more than 3 years)

    Pros

    Pay was acceptable and plenty of opportunities for advancement.

    Cons

    Upper management only cares about their favorites and will never have your back. Supervisors and managers tend to fire at will.

    Advice to ManagementAdvice

    Be a friend to your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    No raises, worthless medical insurance, no vacations, no sick time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at NCO Financial full-time

    Pros

    Nice fellow employees, thats it.

    Cons

    During the interview you are promised all sorts of good benefits, but make it through training and OH did they forget to tell you.....They have been on a wage freeze since they opened. More of a sweat shop than anything. If you have PTO time, expect to receive pay for it at the end of the year at 75% off what you should have been paid. No raises, worthless medical insurance, no vacations, no sick time

    Advice to ManagementAdvice

    Start over.

    Neutral Outlook
    No opinion of CEO
  8.  

    Its okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance
    Current Employee - Finance

    I have been working at NCO Financial full-time (more than an year)

    Pros

    working in comfort of my own home

    Cons

    no pay increase ive been there almost 2 years

    Advice to ManagementAdvice

    pay increases for employees, been there 2 yrs same pay

    Doesn't Recommend
    Negative Outlook
  9.  

    Doesn't exactly follow what was offered by the HR department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Pittsburgh, PA (US)
    Current Employee - Customer Service Representative in Pittsburgh, PA (US)

    I have been working at NCO Financial full-time (less than an year)

    Pros

    Pay and benefits are ok for someone doing basic phone work. If the department heads like you, they will let you get away with practical murder.

    Cons

    Not as flexible as advertised with regard to most college students. The HR department gave one schedule that worked well with my class days and hours. When it came time to the actual position, that was not the exact case. When it came time to move departments due to an end of year consilidating departments, they would not listen to my request to go to a department that offered part time hours. Needless to say because of that, I left the company.

    Advice to ManagementAdvice

    Listen to your employees request, and put them somewhere they may choose to be at. Also, screen employees a little bit better before hiring them...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    look over your shoulder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCO Financial full-time

    Pros

    There is really nothing positive I can say about this company. It was a good time when I left because soon after, the company just fell apart.

    Cons

    You feel as if you always need to look over your shoulder. You can not feel comfortable in whatever position you are in, even an executive.

    Advice to ManagementAdvice

    I would stay clear.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    it a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCO Financial

    Pros

    working from home was the best part

    Cons

    i hate the shift it was 2-10

    Advice to ManagementAdvice

    non

    Recommends
    Neutral Outlook
    Approves of CEO

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