National Australia Bank

  www.nab.com.au
  www.nab.com.au
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National Australia Bank Reviews

Updated 23 September 2014
Updated 23 September 2014
116 Reviews
3.1
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Cameron A. Clyne
61 Ratings

Review Highlights

Pros
  • Emphasize work-life balance, relatively good staff benefit compare to other banks in HK (in 15 reviews)

  • Good people management fundamentals, flexible working & staff benefits (in 10 reviews)


Cons
  • Bloated middle management layers; slow and centralized decision making; limited empowerment; chronically outdated IT (in 5 reviews)

  • Being large means there is a lot of red tape and often there no desire to improve processes (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Flexible Working arrangement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Audit  in  Melbourne (Australia)
    Former Employee - Audit in Melbourne (Australia)

    I worked at National Australia Bank full-time for more than 3 years

    Pros

    - Offers flexible working arrangements including working from home.
    - Many opportunities to move to different business units

    Cons

    - Opportunities and flexible working arrangement depends on manager
    - Salary increment is 0, not even inline with inflation

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Flexible working arrangements, but no pay rises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Manager  in  Melbourne (Australia)
    Current Employee - Commercial Manager in Melbourne (Australia)

    I have been working at National Australia Bank full-time for more than 5 years

    Pros

    Offer multiple options for flexible working, including short week, working from home etc.
    Strong focus on work life balance in most areas, but can depend on individual leadership.
    Number of staff benefits available, but don't expect any "super cheap" loans like the past.

    Cons

    Despite rising profits, many Senior staff not on award have not received any pay rises over past few years (not even CPI).
    Multiple, regular restructures across the organisation which can be disruptive

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Was good in the 80's and 90's but now hampered by reliance on outsourcing (sorry partnering) undermines their success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Specialist  in  Melbourne (Australia)
    Current Employee - Technical Specialist in Melbourne (Australia)

    I have been working at National Australia Bank full-time for more than 10 years

    Pros

    The people at nab are genuinely interested in doing their job well. In some teams there is a camaraderie that serves you well when times get tough.

    Cons

    Constant restructuring to "better align with the business" is an unnecessary distraction. Regular recruitment freezes and obsession with keeping BAU (business as usual) costs down combine to make the existing work force "do more for less".

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Working conditions are inconsistent in different locations, conditions are deteriorating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst  in  Brisbane (Australia)
    Current Employee - Credit Analyst in Brisbane (Australia)

    I have been working at National Australia Bank full-time for more than 8 years

    Pros

    Home loan and credit card benefits are good.

    Cons

    Upper management does not understand the challenges facing front line employees. Offshoring of work has resulted in job cuts with no reduction in the real workload of staff. Conditions on the front line are deteriorating.

    Advice to ManagementAdvice

    Listen to the feedback you receive from frontline staff and ask for more feedback. The "solutions" you've been putting in place are not working.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Lack of support for hard working quality acheivers, if they don't suck up to management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Banking Manager  in  Sydney (Australia)
    Former Employee - Business Banking Manager in Sydney (Australia)

    I worked at National Australia Bank full-time for more than 10 years

    Pros

    Financial benefits. I've made a few life long friends.

    Cons

    Discrimination by middle management, especially with mental illness when company is a high contributor to the illness. Very much a "boys club", if you don't golf, follow football (any code) or are just female, don't expect any support for your day to day job, promotions or rewards. No "people skills" in middle management. You're set up to fail from the beginning, no matter how many hours you work! Oh, and hope you don't need a life outside NAB!

    Advice to ManagementAdvice

    Train managers to be people leaders. Don't set high expectations for #'s, when there's no support to assist in making numbers.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 2 people found this helpful  

    WORK LIFE AT NAB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Australia Bank

    Pros

    Has a good opportunity to be a great place to work but management is horrible.

    Cons

    management, office politics, promoting idiots, backstabbing, 5 year old kids

    Advice to ManagementAdvice

    Grow up

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good place to work for a few years until you get bored of routine and want something new

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dealing Room  in  Melbourne (Australia)
    Current Employee - Dealing Room in Melbourne (Australia)

    I have been working at National Australia Bank full-time for more than 3 years

    Pros

    good culture (depending on what area you work in), management encourage staff to find secondments and move internally

    Cons

    Melbourne is a processing/back office hub, good opportunities are rare, most people hate their jobs and cant believe they got a collage degree to do the work that they are doing.

    Advice to ManagementAdvice

    Whilst filtering through applicants stop focussing on the 'relevant experience', there should be more focus on helping people climb the learning curve, it is very difficult to make a sideways step into a new area eg a bond salesman should be allowed to work in strategy if he wanted a more analytical/strategic role and given an opportunity to learn, not rejected based on his lack of experience.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    National Australia Bank provided a good place to work and cultural change is making it a better bank.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Melbourne (Australia)
    Former Employee - Associate in Melbourne (Australia)

    I worked at National Australia Bank full-time for more than 3 years

    Pros

    In the business bank you can expect a big learning curve to begin with if you have no prior experience. You are really forced to learn a lot in a short amount of time which is good if you like that.

    Cons

    The systems are not integrated and it seems like departments within the bank do not communicate well. Project teams based in a castle in the sky create processes that do not make any practical sense.

    Advice to ManagementAdvice

    Fix the processes and systems.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Look down on people without wealthy family background (Hong Kong Branch)

    Former Employee - Manager  in  Hong Kong (Hong Kong)
    Former Employee - Manager in Hong Kong (Hong Kong)

    I worked at National Australia Bank full-time for less than a year

    Pros

    Worklife balance, better than market paid

    Cons

    Low title so hard to switch to other company to work. Look down on people without wealthy family background. I was fired because I made a person mad, her family put AUD7M as deposit in the bank. I was asked to leave the office within 3 hours even I just made a mortgage with NAB and just had 2 payments. So I have financial burden and they fired me at once. Poor Management.

    Advice to ManagementAdvice

    Poor Management.

  11. 1 person found this helpful  

    Lots of talent - but none of it given the recognition it deserves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Australia Bank full-time for more than 3 years

    Pros

    Good people management fundamentals, flexible working & staff benefits. They're focus on giving back to the community via Volunteer leave and support of charity and community events is very genuine.

    Cons

    Senior Management too worried about appearances. People who put on a good show get rewarded or promoted - Service Delivery are a good example of this (a group of people who are, in the main, completely devoid of any talent and surplus to requirement).

    People at Head Of level are cover their incompetence with iron-fisted rule.

    Advice to ManagementAdvice

    If you want to get back to #1 stop treating the place you work as your own personal space to leave a #2. Drop the politics and focus on substance over style.

    Recommends
    Negative Outlook
    Approves of CEO

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