National City
3.3 of 5 88 reviews
www.nationalcity.com Cleveland, OH 5000+ Employees

National City Reviews

Updated Mar 29, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.3 88 reviews

                             

49% Approve of the CEO

National City Chairman, President, and CEO Peter E. Raskind

Peter E. Raskind

(37 ratings)

53% of employees recommend this company to a friend
88 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Great People and good work life balance"
    in 5 reviews
  • "good work hours and benefits package"
    in 5 reviews
Cons:
  • "PNC took over and destoryed the department I worked in now we a no more then customer service reps"
    in 5 reviews
  • "free parking expense & blackberry) have been dwindling since the merger with PNC"
    in 3 reviews
  • Show more review highlights

Reviews

 

Wonderful

Anonymous Employee (Former Employee)

I worked at National City

ProsNice atmosphere with nice employees

ConsPay was not very significant

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Used to be a great place to work

Anonymous Employee (Former Employee)

I worked at National City full-time

ProsGood benefits and great staff. They really had their stuff together but in the end it all fell apart

ConsOne word. PNC. They came in and pretty much ruined everything. Technology went back 10 years.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

National City Bank now goes by name of PNC.

Residential Loan Coordinator (Current Employee)
Louisville, KY (US)

I have been working at National City full-time for more than 10 years

ProsThe best reason to work there is that it is a job and you get paid.
The benefits are good.

ConsVery little diversity, or flexibility in the work schedule.
Not easy to advance and when there are heavy workloads there is mandatory overtime .
Compensation is tight.

Advice to Senior ManagementBe open to your employees ideas and be more flexible with scheduling.
Offer more training opportunities and career related classes for free .

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Analyst position provided good credit training.

Credit Analyst (Current Employee)
Indianapolis, IN (US)

I have been working at National City full-time for more than a year

ProsGreat Credit Training
Opportunity to contribute right away

ConsStock Option wipe out was not motivating for good long time employees

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Horrible Boss, very sales oriented

Licensed Financial Consultant (Former Employee)
Bridgeville, PA (US)

I worked at National City full-time for more than a year

ProsDecent people and some opportunity for growth

ConsIf you get stuck in a bad branch, it can be hell

Advice to Senior ManagementGet rid of overbearing branch managers

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Lacked leadership and direction. No growth opportunities.

Customer Service Representative (Former Employee)
Chicago, IL (US)

I worked at National City part-time for more than a year

ProsClose and tight relationships with each customer allowed for better service.

ConsCustomer-centric services sometimes lead to situations where customers would demand ridiculous requests to be done.

Advice to Senior ManagementLeadership needed.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Great Company

Financial Analyst (Current Employee)
Kalamazoo, MI (US)

I have been working at National City full-time for more than 5 years

ProsGreat People and good work life balance

ConsReorganization centralized many jobs to Pittsburgh

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great Company - Now PNC

Anonymous Employee (Former Employee)

I worked at National City full-time for more than 3 years

ProsGood management, good people, good pay

ConsHours of some locations are too late.

Advice to Senior ManagementPay more attention to your "little people" - we can make a difference.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Entry level experience for commercial banking industry

Customer Service Representative (Current Employee)
Chicago, IL (US)

I have been working at National City

ProsThe benefits are better than the those provided at bank they bought MidAmerica Bank.

ConsNational city it not headquartered in Illinois so no corporate jobs available other than relocation

Advice to Senior ManagementBe more open to working students because they are working and attending school to achieve more in life.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Tolerated Bullying, encouraged to not upswell products

Anonymous Employee (Former Employee)

I worked at National City

ProsDecent benefits, consistent hours and shifts, holidays off

ConsUnclear tuition reimbursement policy, bullying among tellers was allowed to go on in the banking center which was totally unacceptable

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for National City? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at National City reviews and ratings - including employee satisfaction and approval ratings for National City CEO Peter E. Raskind. All 88 reviews are posted anonymously by National City employees.