New York & Company

  www.nyandcompany.com
  www.nyandcompany.com

New York & Company Reviews

Updated 24 November 2014
Updated 24 November 2014
294 Reviews
2.4
294 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
New York & Company CEO Gregory Scott
Gregory Scott
114 Ratings

Review Highlights

Pros
  • For the most part, you get your employee discount along with the in store promotion (in 23 reviews)

  • Offers a great discount and flexible schedule as well (in 20 reviews)


Cons
  • You also have to shove credit cards down customer's throats, and no one likes that (in 63 reviews)

  • Work/life balance is quite possibly the worst I've ever encountered (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Everyone on the store level is very nice... DSMs not so much, very standoffish.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Carmel, IN (US)
    Former Employee - Assistant Manager in Carmel, IN (US)

    I worked at New York & Company full-time (more than an year)

    Pros

    Great training plan, lots of room to move up

    Cons

    Anyone above the store level does not care about any one who is not a store sales leader. They treat their assistant store managers the same as sales associates... Here in the "Midbest" I truly don't think the DSM would of known my last name if itwouldn't of been for her having to do my hiring paper work. Too many sign changes everyday. As an assistant manager I took a lot of beating when we were under staffed because I didn't have a child so they made me close 4 or 5 nights a week like my social life didn't matter.

    Advice to ManagementAdvice

    Get to know all the managers in the stores around u they are ur life lines and the only people u can count on!

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York & Company part-time

    Pros

    Fun co-workers, pretty easy job

    Cons

    Had to push credit cards onto people even when they told you they wouldn't get approved, bad shift planning (I once had to work 17 days in a row), time off hard to approve

  3.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HQ Employee in New York, NY (US)
    Current Employee - HQ Employee in New York, NY (US)

    I have been working at New York & Company full-time (less than an year)

    Pros

    Incredible leadership, beautiful new offices for Jan. 2015, positive business structure and inspiring senior leadership.

    Cons

    I do not have anything negative to say. Super happy!

    Advice to ManagementAdvice

    Keep inspiring your staff each day!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    So far ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Mobile, AL (US)
    Current Employee - Sales Associate in Mobile, AL (US)

    I have been working at New York & Company part-time (less than an year)

    Pros

    Flexible schedule. Friendly employees. Discount on clothes is nice. Mall hours, occasional great buys. Management is nice to work for.

    Cons

    Poor pay, pushing credit cards to earn hours. Having to wear their clothes or all black. You work to pay for your clothes.

    Advice to ManagementAdvice

    Stop hiring new employees and giving your hard working employees crappy hours. Up the pay other comparable stores pay more

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Worked in retail store, one of the better retailers to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY (US)
    Current Employee - Sales Associate in New York, NY (US)

    I have been working at New York & Company part-time (more than 3 years)

    Pros

    there was flexibility in hours

    Cons

    there was as low pay rate and mediocre perks

    Advice to ManagementAdvice

    more incentives when credit cards are opened

    Recommends
  7.  

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York & Company full-time

    Pros

    Good Pay Time off and benefits

    Cons

    hours working holidays and stress of credit card sales

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Better than other retail experiences

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Syracuse, NY (US)
    Current Employee - Sales Associate in Syracuse, NY (US)

    I have been working at New York & Company part-time (less than an year)

    Pros

    Friendly co-workers, good about giving time off, decent pay, decent discount (20-30% off)

    Cons

    customers. Like any retail job, the customers make or break a shift.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    APM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Manager in New York, NY (US)
    Current Employee - Production Manager in New York, NY (US)

    I have been working at New York & Company full-time (less than an year)

    Pros

    Great team to work with and lots of exposure in the industry.

    Cons

    too many unnecessary meetings and people find it hard to make stern decisions.
    Company works on a really tight (unreasonable) calendar for production
    Quality of product is really cheap.

    Advice to ManagementAdvice

    Listen to team members and employees that do the day-day work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Lack of training and lack of support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Norridge, IL (US)
    Current Employee - Sales Associate in Norridge, IL (US)

    I have been working at New York & Company part-time (less than an year)

    Pros

    Great clothes, pretty good discount and some managers are really nice and easy to get along with

    Cons

    They do not train you very well and expect you to have everything down too quickly, they push you to do more than what you are getting paid, too much emphasis on credit and coupons and not enough on making the customer happy or selling or style. The store manager visibly showed discontent with employees and did not do much herself.

    Advice to ManagementAdvice

    Instead of blaming everything on your associates be a leader and take some of the blame. Train better and you will see better results. Focus on selling and fashion instead of credit and coupons.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Wasn't a bad place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at New York & Company part-time (less than an year)

    Pros

    Employee discount was alright. Could pick up additional shifts. Training for non seasonal workers wasn't rushed.

    Cons

    High turnover. Short shifts. Had to repeatedly push Credit Card to customers- couldn't stop with 1 "no" needed to get 3 from the same person before we could leave them alone. I always met my credit goals each shift but other sales associates that didn't had their hours cut. Seasonal workers didn't really know what they were doing since they lacked real training.

    Advice to ManagementAdvice

    Pestering customers about the Credit Card gets old for everyone. Most part time employees aren't able to do it in a way that's not off-putting to the customer.

    Recommends
    Neutral Outlook
    No opinion of CEO

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