New York & Company Reviews

Updated 14 April 2015
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2.5
373 Reviews
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New York & Company CEO Gregory Scott
Gregory Scott
146 Ratings

Pros
  • For the most part, you get your employee discount along with the in store promotion (in 23 reviews)

  • Offers a great discount and flexible schedule as well (in 20 reviews)

Cons
  • You also have to shove credit cards down customer's throats, and no one likes that (in 63 reviews)

  • Work/life balance is quite possibly the worst I've ever encountered (in 17 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. POS Help Desk/Call Center Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Leader - POS Systems in New York, NY (US)
    Former Employee - Project Leader - POS Systems in New York, NY (US)

    I worked at New York & Company full-time (more than 10 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Staff (middle management and below ) in Brand Head Quarters and Field, Nice Stores with good merchandise, good benefits -insurance,days off/vacation

    Cons

    Upper management not in loop with lower management and employees, lack of communication
    between them, employees not rewarded fairly the same people are constantly awarded

    Advice to Management

    At Brand Head Quarters the Upper management (Directors and above ) really makes no effort to know the employees under them and takes all information on them from their immediate Supervisor or Manager which in a lot of cases they don't get the full story.

  2. Fun environment

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Sales Associate in Deer Park, NY (US)
    Current Employee - Sales Associate in Deer Park, NY (US)

    I have been working at New York & Company (less than a year)

    Recommends
    Recommends

    Pros

    Good music playing, discount on clothes

    Cons

    The customers can be annoying

  3. A very hard company to move up in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Trumbull, CT (US)
    Former Employee - Sales Associate in Trumbull, CT (US)

    I worked at New York & Company part-time (more than 3 years)

    Pros

    Great discount, great retail experience through hands-on encounters, flexible hours,

    Cons

    No opportunity to move up, lack of raises or small amount despite hard work, poor management, high employee turnover rate, no praise for accomplishments

    Advice to Management

    After working for this company for 3 years, and consistently surpassing sales goals etc, I was on the Up boarding program for management training, but didn't receive any adequate training despite my attempts at learning more managerial skills. I think that they should start really giving their employees the opportunity to move up in the company, especially if the worker is being proactive. That will build longevity amongst their workers.

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  5. Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York & Company

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    supervisors and coworkers made working there fun and enjoyable. Able to move up in positions as well.

    Cons

    Inconsistent hours, having to get customers sign up for credit cards

  6. The company is very organized and working with the loyal customers is very satisfying.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Crestview, KY (US)
    Current Employee - Sales Associate in Crestview, KY (US)

    I have been working at New York & Company part-time (less than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Many opportunities for advancement, friendly coworkers, friendly customers, learning opportunities

    Cons

    Pay rate, inconsistent hours per week

    Advice to Management

    Don't be afraid to be stern as long as you show genuine care in the way your associates are running the store

  7. Sales Clerk.............................................................................................................

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York & Company part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discounts on clothing for the most part................................................................................................................................................

    Cons

    Worked off commission...............................................................................................................................................................................................blah blah blah blah blah blah blah

  8. Great management & team members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at New York & Company full-time (more than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    First job and you can learn on the spot . Simple enough

    Cons

    Depending on the store your responsibilities vary greatly

    Advice to Management

    Give more hours to great employees

  9. sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York & Company

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    they offer good discount to employees

    Cons

    they push to sell their credit card

    Advice to Management

    focus on good customer service rather than selling credit cards.

  10. Helpful (1)

    Decent sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Key Holder
    Former Employee - Sales Associate/Key Holder

    I worked at New York & Company part-time (less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    At my store, the manager was a really decent person who tried to work with you when you needed time off or needed more hours. She was fair and listened well. And she was energetic and helped make company policies to try and push credit cards more of a game. My co-workers were fairly nice and we all had each other's backs. I was able to start with a little higher pay than usual due to previous sales experience and the manager took that into account when she hired me. After about 5 months I became a key holder for seasonal rush. It's a minor step up from basic sales associate.

    Cons

    Everyone knows part-time retail jobs suck. Your hours aren't set, your pay is pretty small, working close means you're there an extra hour or more to clean up, and you have to deal with the occasional rotten customer. And, of course, you're on your feet for every minute you work there.
    The bigger, more annoying thing, was, at the time, NY&Co had switched CEOs, and he wanted to change our dress code. Which had gone from fitting into "a NY&Co fashion style" to all white and black. That meant we all had to buy new clothes for work with what little pay we already made. It switched again to let in gold. Thankfully, I got a new job and left before it could switch again.

    Advice to Management

    Offer better benefits to your employees and better pay!

  11. Helpful (1)

    Uncertain Events

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ASM in Tuscaloosa, AL (US)
    Former Employee - ASM in Tuscaloosa, AL (US)

    I worked at New York & Company full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    In store atmosphere, Discount, Pay, and Customers,

    Cons

    Disorganized upper management
    Poor severance pay
    Lack of communication
    Over use of Marketing for sale
    Over use of Coupons
    Can't use coupons that where given to customers if they have certain sales

    Advice to Management

    Communicate with your in-store staff my efficiently, organize floorset outside of regular business hours and other task (for the amount of work not enough payroll is given), Make it a truly customer based atmosphere, for the amount of sales they have the organization of Merchandise (no exact name listed on tags) on the floor makes it difficult to change sales efficiently and in a timely manner when only give 2 people to open and price point a large store by scanning every item. Update POS systems and ASKUS process.

New York & Company Photos

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Opposite the door
Floorset

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