Office Depot

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Office Depot Reviews

Updated 21 August 2014
Updated 21 August 2014
1,405 Reviews

2.8
1,405 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
144 Ratings

Review Highlights

Pros
  • Positive attitudes and customer service create an upbeat work environment (in 57 reviews)

  • Work/life balance is heavily weighted towards life; working from home readily accepted (in 22 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 64 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 63 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Office Depot is a good place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President, Internal Control  in  Mumbai
    Former Employee - Vice President, Internal Control in Mumbai

    Pros

    Office Depot is a Highly Ethical Company and believes and follows a high level of Ethics.

    Cons

    Decision making is fairly slow in most large Organizations.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    DVD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Cuddalore
    Current Employee - Assistant Manager in Cuddalore

    Pros

    it is work my fave rate department. any way happy my life run on this time and luck search job

    Cons

    down side it is work my fave rate department. any way happy my life run on this time.good time

    Advice to ManagementAdvice

    Advice to my downside work people Truly mater

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Ghansoli
    Former Employee - Manager in Ghansoli

    Pros

    Corporate Policies & Procedures r at International Grade

    Cons

    Losing good people in the competition

    Advice to ManagementAdvice

    Training & Communication

    Recommends
    Negative Outlook
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  5.  

    Enjoyed working with great people in a challenging environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst  in  Boca Raton, FL (US)
    Former Employee - Senior Analyst in Boca Raton, FL (US)

    Pros

    The organization, and the supply chain in particular, are very mature with a healthy appreciation for continuous improvement.

    Cons

    Capital investments were very carefully considered and only approved after many rounds of detailed analysis and justification. The legacy WMS system was not something that translated into value for other organizations.

    Advice to ManagementAdvice

    Continue to recruit and develop talented individuals that will help take the organization into the future.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA (US)
    Current Employee - Anonymous Employee in Atlanta, GA (US)

    Pros

    It's not hard labor. There is a lot to do. You learn to multitask. We use radios for communication with other employees. Commission opportunities. It's a job.

    Cons

    The pay is low. You start at minimum wage. Raises come once a year and it's no more than a 3% increase. In 2013, December 25th was the only day that my store was closed. Copy and Print associates do a lot of work and deal with customers in droves but they make the same as everyone else with far fewer opportunities to make commission because they don't have the opportunity to sell tech services and replacement plans.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Decent enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    Pros

    Employees in store are cool, managers try to work around school schedules

    Cons

    Upper management isn't the greatest, dumb policies

    Advice to ManagementAdvice

    The stores operate without micro managing them, and not every store is the same. Different rules for different stores

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Learned a lot in a little amount of time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Experience Manager  in  Saint Louis, MO (US)
    Current Employee - Customer Experience Manager in Saint Louis, MO (US)

    Pros

    Hours are never too crazy and they will help you grow if you're willing to put in the work and make it known that you want advancement. The new standards for customer service really help to enhance a person's ability to understand the needs of others and to think outside the box.

    Cons

    Need to work on training and how information is passed down. Corporate sometimes makes it difficult to try new things because of the strict rules.

    Advice to ManagementAdvice

    Follow up on promises. Work towards developing training that will be easy to follow through and that is up to date.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good Personal Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    Pros

    Great Oppertunity best in class reatiler good worklife balance in the retail enviroment. Company is customer focused and merger I feel is going well

    Cons

    newer district manager level management is misconnected and lost need to present leadership to the assocaites. Regional level is very absent in the field.

    Advice to ManagementAdvice

    communication, leadership skills improve

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    First few years were great but as time went by I started to feel unchallenged with unclear direction from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer  in  Boca Raton, FL (US)
    Former Employee - Engineer in Boca Raton, FL (US)

    Pros

    Great people and sense of community. Great company culture and cool activities. Manager was fair and allowed for a good work-life balance for his direct reports. Salaried positions come with 2 weeks of vacation pay (below director level) and once you've been with the company for 5 years you get an additional week of vacation. Concerning 401K, the company will match 50 cent on the dollar up to 4%.

    Cons

    Unclear direction from management and above. Company is struggling to recover since the recession and trying to reinvent itself to survive the new economic environment specially as it relates to tough competitors such as Amazon and Walmart etc...Too many internal reorganizations and no true focused long term plan.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Not bad, but department discrepancies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant  in  Mishawaka, IN (US)
    Current Employee - Sales Consultant in Mishawaka, IN (US)

    Pros

    Opportunity for commission and bonuses, ability to be in a specialized area, customer experience model is efficient

    Cons

    Copy & Print very stressful at times, not a lot of cross-training, inconsistent training, quick turn-over

    Advice to ManagementAdvice

    This store specifically needs to be redone so that checkouts are not part of the copy and print department. It is very stressful working up front as a CPD associate and errors are made because it is impossible to keep the needed attention on the project at hand when one has to ring up customers every few minutes. Associates should be trained in more areas so one does not feel trapped in one specific area and for general flexibility.

    Recommends
    Neutral Outlook
    No opinion of CEO

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