OfficeMax

www.officemax.com
Employer Engaged

OfficeMax Reviews

Updated 4 March 2015
Updated 4 March 2015
1,140 Reviews
2.8
1,140 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Roland Smith
167 Ratings

Review Highlights

Pros
  • Work-life balance and time-off policies used to be pretty fair (in 33 reviews)

  • Had a reasonably flexible schedule if you knew what you were doing (in 41 reviews)


Cons
  • Currently Office Depot merger has created a big loss of jobs for many OfficeMax employees (in 47 reviews)

  • During that period the number of upper management roles continued to grow (in 40 reviews)

More Highlights

Employee Reviews

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  1.  

    Graphic Image editor and catalog layour

    Former Freelancer - module.emp-review.anonymous-freelance
    Former Freelancer - module.emp-review.anonymous-freelance

    I worked at OfficeMax (more than 3 years)

    Pros

    The best people to work with.

    Cons

    Personal growth, compensation, and company values.

    Advice to ManagementAdvice

    I should have been hired for a full time position.

  2.  

    I liked working for OfficeMax.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax

    Pros

    Thorough training for Call Centers

    Cons

    The company merged with Office Depot and our center was closed. My job changed to a traveling training position which entailed traveling to the outsource locations. This was not an option for me so I lost my job.

    Advice to ManagementAdvice

    I advanced up to a call center trainer before job was eliminated.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Great job to get you started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Farmington, NM (US)
    Current Employee - Operations Supervisor in Farmington, NM (US)

    I have been working at OfficeMax full-time (more than 5 years)

    Pros

    They trained on everything. The training was better than most companies. Ok benefits. Opens more doors down the road.

    Cons

    Merger was a mess.

    Advice to ManagementAdvice

    Care more about your employees and their needs.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    No direction or focus in a declining market segment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax

    Pros

    Peers were there to be found. But lack of direction was like working on a sailing ship lost at sea with no wind in the sails and one didn't know if they should swab the deck or splice a rope.

    Cons

    Company could not focus with integrity the direction it wished to go and ultimately merged with a competitor. The merger essentially devastated the company.

    Advice to ManagementAdvice

    Find your focus and stick with it. Thinking about a direction and asking the employees to take the vision through to execution; can't simply just change your mind before anything is tried. No point to that.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    I enjoyed working for this company, until it merged with OfficeDepot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Naperville, IL (US)
    Former Employee - Anonymous Employee in Naperville, IL (US)

    I worked at OfficeMax full-time (more than 5 years)

    Pros

    Our department had a great managers who built a very cohesive, supportive team.
    A Day Made Better was one of the best charitable programs - it was something you could stand behind and be proud of.

    Cons

    Some of the departments were less-than-cooperative and their egos got in the way of performing their jobs.

    Advice to ManagementAdvice

    Bring Sam Duncan back.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    A Great Company! -- Especially if you're not lazy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at OfficeMax (more than 5 years)

    Pros

    Opportunity for advancement, employee appreciation, and great co-workers.

    Cons

    It all feels like it's changing now that they company was purchased over a year ago. Loss prevention is a joke.

    Advice to ManagementAdvice

    Re-create a loss prevention program which actually prevents loss.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Print Consultant in Scottsdale, AZ (US)
    Current Employee - Print Consultant in Scottsdale, AZ (US)

    I have been working at OfficeMax part-time (less than a year)

    Pros

    I actually really enjoy working with customers and finding solutions to their problems each day. There is always something new!

    Cons

    Customers can be very VERY angry and rude. Also there are certain managers that are hard to work with.

    Advice to ManagementAdvice

    Keeping things better organized would be better for everyone and people would be a lot less angry with one another.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at OfficeMax full-time (more than 10 years)

    Pros

    Good pay, Great vacation, Great peers.

    Cons

    Long hours, demanding, only salaried member of the team, lack of recognition.

    Advice to ManagementAdvice

    Recognize your employees, corrective management versus positive reinforcement is not productive or motivating.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Work Environment, Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Naperville, IL (US)
    Former Employee - Anonymous Employee in Naperville, IL (US)

    I worked at OfficeMax full-time (more than a year)

    Pros

    The office culture (before the merge with Depot) was fun yet an environment where you could learn and be challenged. Management was approachable and eager to help. Recognized for your hard work. Management kept employees in mind.

    Cons

    Merged with Office Depot and culture changed - less recognition and lower morale. Also associate discount at stores are not that great.

    Advice to ManagementAdvice

    Consider blending the cultures of both companies. An enjoyable work environment and employee recognition can do wonders for morale and employee work ethic.

    Recommends
    Positive Outlook
    Disapproves of CEO

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