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Old Navy
3.1 of 5 702 reviews
www.oldnavy.com San Francisco, CA 1000 to 5000 Employees
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Old Navy Reviews

Updated May 23, 2013
All Employees Current Employees Only

3.1 702 reviews

                             

86% Approve of the CEO

Old Navy President & CEO Gap, Inc. Glenn K. Murphy

Glenn K. Murphy

(87 ratings)

58% of employees recommend this company to a friend
702 employee reviews
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Current Employee – been working at Old Navy part-time

ProsAll my managers really care about their employees. I like how when I told my boss that I didn't like working shipment they just stopped scheduling me for it. Since it is a large company there are lots of seasonal employees which is great for regular employees who can take a little time off during the holidays if needed.

ConsOld Navy really pushed Old Navy cards and it becomes rather annoying at times. The store is always a little bit of a mess!

Advice to Senior ManagementTrain employees more on Old Navy cards, an don't push them so hard to get them. Also I feel like you should train employees on how to fold, it seems like such a simple task but some people are just horrible at it and as a result the store looks worse than it should.

Yes, I would recommend this company to a friend

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Former Employee – worked at Old Navy part-time for more than a year

ProsFun environment and events
Acknowledgment for achievements

ConsBusy and fast paced
Rude customers

Advice to Senior ManagementCalculate hours better for the benefit of the company and employees as well.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Etobicoke, ON (Canada)

Current Employee – been working at Old Navy part-time for more than 3 years

ProsFriendly place, not based on commission, inviting environment, great opportunities to move up in management,

ConsI believe even store managers are only part-time workers so although there are opportunities to move up, I don't know if hours will change dramatically. Also with moving up with positions you can be moved quite a bit to different locations, quite often.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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North Riverside, IL (US)

Former Employee – worked at Old Navy part-time for less than a year

ProsFlexible scheduling, always got the time I requested off.
basic retail skills needed
training easy
opportunity to get promote and raises, within 8-9 months of employment I received a pay increase
BEST EMPLOYEE DISCOUNT EVER!

ConsNot enough hours if hoping to live of the this job alone
May not get trained like your suppose to
Some job responsibility may get lost

Advice to Senior ManagementMake sure all supervisors are properly training new employees, I trained but it got rushed because she scheduled the training hours and it conflicted with the time she was suppose to get off of work.

Yes, I would recommend this company to a friend

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Dayton, OH (US)

Current Employee – been working at Old Navy part-time for less than a year

Pros- The other employees are really nice (most of them, anyway).
- The pay rate for an associate is above minimum wage-- not by much, but every little bit helps in this awful economy.
- AWESOME employee discount.
- There's always something that needs to be done, so you're rarely bored.
- Every day is a different experience.
- If you help with stuff like product placement, you get an awesome workout!

Cons- Not enough hours, especially if you're a new associate. If it weren't for this issue, I would give the company five stars. I feel like I could contribute so much more to my job if they would schedule me more often.
- Some of the customers are really mean and entitled.
- Sometimes it feels like the management cares more about how many ONCs you sell than the overall quality of your customer service.

Advice to Senior ManagementStop making the ONCs the highest priority and give more opportunities for extra hours.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Former Employee – worked at Old Navy part-time for less than a year

ProsFun work environment, younger staff, treated with respect most of the time.

ConsBecause the staff is made up mostly of girls and a few guys in their early twenties, there is a lot of drama from time to time. There tends to be a lot of talking behind each others back and like any time you have 20+ girls working together, there is always going to be some behind the scenes competition and cattiness. As long as you watch you back and don't let it get to you, there shouldn't be any issues.

Yes, I would recommend this company to a friend

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New York, NY (US)

Current Employee – been working at Old Navy part-time for less than a year

ProsGreat place to work in, the employees are great, although sometimes you will get tired because there is A LOT to do here, people don't try to keep things tidy, which sucks.

ConsA lot of walking around

– I'm optimistic about the outlook for this company

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Houston, TX (US)

Current Employee – been working at Old Navy part-time for less than a year

Prosgreat customer service and communication

Consi personally dont have any cons about old navy

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Freehold, NJ (US)

Former Employee – worked at Old Navy part-time for more than 3 years

ProsFun, casual atmosphere. Staff is friendly and upbeat.

ConsMost sales associates are young - high school and college - so there is a lot of turnover and a lack of effort among staff.

Advice to Senior ManagementGet to know your staff and place them on projects/departments that fit their likes and needs.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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North Myrtle Beach, Horry, SC (US)

Current Employee – been working at Old Navy part-time for more than a year

ProsFlexibility to work in whatever section of the store I want, can set my availability to whatever according to my schedule outside of work, no uniforms, and a free environment. I also get to meet a lot of different people. Employee discounts go across the entire Gap brand.

ConsIt can get hectic at times especially during peak season, they don't always give a lot of hours as well.

Yes, I would recommend this company to a friend

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