P.F. Chang's
3.4 of 5 212 reviews
www.pfcb.com Scottsdale, AZ 5000+ Employees

P.F. Chang's Reviews

Updated Apr 22, 2014
P.F. Chang's – US – “The "trio" sauces that servers use to make their…”

All Employees Current Employees Only

3.4 212 reviews

                             

75% Approve of the CEO

P.F. Chang's Chairman Co-Chief Executive Officer Richard L. Federico

Richard L. Federico

(84 ratings)

72% of employees recommend this company to a friend
212 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Good money for a college student, ability to receive good shifts happens at a fast pace"
    in 15 reviews
  • "Good work environment, good cliental, consistently busy, ability to move up, flexible schedule"
    in 11 reviews
Cons:
  • "Work/life balance is a struggle here, but that goes with the industry"
    in 6 reviews
  • "Long hours, constantly changing schedule"
    in 7 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good place to work at while my hiring O.P. (Operational Partner) was there

PF Changs Server (Current Employee)
Virginia Beach, VA (US)

I have been working at P.F. Chang's part-time for more than 3 years

ProsGood work environment, good cliental, consistently busy, ability to move up, flexible schedule

Consmust work sundays, bad replacement O.P., management turnover high, some bad managers, O.P. sees employees as a number

Yes, I would recommend this company to a friend

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  • No Opinion of CEO

 

satisfying

Anonymous Employee (Former Employee)

I worked at P.F. Chang's

Prosthe people are very nice

Consnone come to my mind

Yes, I would recommend this company to a friend

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was great

Hostess (Current Employee)
Friendswood, TX (US)

I have been working at P.F. Chang's full-time for more than a year

ProsThe GM is a very far and respectful person

Conslearning to work together as a team

Advice to Senior ManagementIt is always a pleasure to work for a manager that cares about his employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A second family

Bartender (Current Employee)
Louisville, KY (US)

I have been working at P.F. Chang's full-time for more than 8 years

ProsManagement is amazing. Staff is very close. Room for growth. Always busy which means consistent money. Flexible schedule

ConsYou work on tips, not great with communication, some of the management isnt great under stress which in returns makes shifts run poorly

Yes, I would recommend this company to a friend

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Stressful, but I was an experience for my first job.

Anonymous Employee (Former Employee)

I worked at P.F. Chang's

ProsMy co-workers were awesome and the food was amazing.

ConsThe stress level , the pay, equal treatment

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Disapproves of CEO

 

Worst Clientale ever

PF Changs Server (Former Employee)
Louisville, KY (US)

I worked at P.F. Chang's part-time for more than 3 years

ProsThe managers are all immature so they are usually goofing off so you can do what you want. They treat their staff like disposable garbage. No breaks even if your a double. They don't care if you eat. They stopped family meal after being bought out. All the food is fried & unhealthy like the management.

ConsLots of non tipping Clientale
Bad management
No room to move up
Stressful work environment
Managers play favorites

Advice to Senior ManagementTreat your employees how you want to be treated & lead by example. If your outside smoking then so shall your staff

No, I would not recommend this company to a friend

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Fun atmosphere and great food

Anonymous Employee (Former Employee)

I worked at P.F. Chang's

Prosvery flexible schedule, great people...

Consas with any restaurant managers sometimes like to tell you what to do instead of showing you how to do it..

Advice to Senior Managementhelp the employees more

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good

Anonymous Employee (Current Employee)

I have been working at P.F. Chang's

ProsTake customer service very seriously

ConsIts a corporation at the end of the day its mainly just about marginal gains.

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Mixed Reviews for Mixed Jobs

Pantry Cook, Drahma Cook, Utility (Current Employee)

I have been working at P.F. Chang's full-time for more than a year

Pros*Tight knit environment
*Open communication
*Can network amongst your market group
*Can grow within the company (I worked both FOH and multiple positions BOH)
*Family Meal
*Actual cooking (very few pre-packaged, pre cooked foods, if at all)
*Moderately good wages
Servers-$2.13/hr
Back waiters/Bartenders- $3-$5.25/hr
Utility-$9/hr
Pantry/Drama/Wok-$10-$11
Multiple positions (pantry and wok, drama and pantry, etc)- $12+
Key hourly (non salary manager)- $14.50+
*The premise and ideals the company is built off of are excellent

Cons*The actual practice of some of these ideals is not always carried out
*Management tends to care more about their bonus than their employees
*Inconsistent hours which you don't have much of an opinion on (20 hours one week, 76 the next)
*I have found few managers with the passion for the company that is needed
*Corporate tends to care about the final numbers as opposed to their employees needs
*You give an inch, management takes a mile. If you go above and beyond, it has a tendency to be expected, but never rewarded or acknowledged
*Professionalism is almost completely lacking
*Similar problems throughout many of the stores

Advice to Senior ManagementThis is 'just a job' to most managers, but they still insist on working there. That is their prerogative, that's fine. But conveying that to employees not only provides zero motivation, it promotes an unprofessional environment. Management needs spend more time improving the work place, and less complaining about how miserable they are while trying to sleep with the wait staff.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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I worked for P.F. Chang's when it was a publicly traded company. I very much enjoyed working for them.

Bartender (Former Employee)
Nashville, TN (US)

I worked at P.F. Chang's full-time for more than 3 years

Pros- FAMILY MEAL!!
- Nurturing environment

ConsAs with any restaurant, management is looking for shortcuts to cut costs, hardly a con, but some might find it petty.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at P.F. Chang's reviews and ratings - including employee satisfaction and approval ratings for P.F. Chang's CEO Richard L. Federico. All 212 reviews are posted anonymously by P.F. Chang's employees.