PNC Financial Services Group

  www.pnc.com
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PNC Financial Services Group Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.2 1,021 reviews

77% Approve of the CEO

PNC Financial Services Group President and Chief Executive Officer William S. Demchak

William S. Demchak

(237 ratings)

60% of employees recommend this company to a friend

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance(in 92 reviews)

  • Great starting salary with good benefits and exposure to senior management(in 68 reviews)


Cons
  • upper management no clue what's going on with the new universal branch idea(in 48 reviews)

  • Work life balance could be better depending on what department you are in(in 21 reviews)

1,021 Employee Reviews
Relevance Date Rating
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    CSA, Great Rewards, Low Stress

    CSA/Switcher (Former Employee) Clarksville, IN (US)

    ProsConsidering the push in sales in banking, PNC makes you feel as if you should only match products with what customers actually need, and that's something you can feel good about. Referrals are necessary, of course, but the incentive is awesome. I left for family. If not for that, there was great potential to advance. The KY/IN market has an exceptional team.

    ConsNone of us particularly liked lobby engagement, which was policed by regionals. However, it really did make a difference when practiced properly- for safety and customer needs.

    Advice to Senior ManagementThe old workplace banking (pre-fall 2013 changes) was a great program, though maybe not practical for business with the old model, but sometimes offering the customer a great product trumps business sense in the long run. I saw a drop in my ability to sell premium products after the products changed.

    Yes, I would recommend this company to a friend

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    pnc bank good place to work

    Teller (Current Employee) Detroit, MI (US)

    Proswas ok to work at but a lot of over turns & selling of own position

    Consnot to concerned about advancing in career which is what I'm looking for.

    Yes, I would recommend this company to a friend

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    Overall, corporate training program is definitely top-notch. Company is taking measures to improve working environment.

    Internal Auditor (Current Employee) Philadelphia, PA (US)

    ProsTraining was definitely a great positive along with exposure to various aspects of bank/corporate structure. Company believes in a work-life balance for its employees.

    ConsDifficulty to move on to other positions. There are limited opportunities if management is not in support of what you want to do.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    Good, conservative commercial bank.

    Intern (Former Employee) Pittsburgh, PA (US)

    ProsYou probably don't have to worry about the firm going out of business given its conservative emphasis. The firm is all the fifth biggest commercial bank in the country, so it has the resources of a big bank. Nonetheless, it is much smaller than the biggest 4, so it has lots of room to grow, which can be exciting to be part of.

    ConsCan be difficult to advance as many of the firm's top brass are external hires (i.e. Demchak).

    Advice to Senior ManagementBe a bit less bureaucratic.

    Yes, I would recommend this company to a friend

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    Experience

    Anonymous Employee (Former Employee)

    ProsLots of exposure, many leadership opportunities, solid place to work and start a career, most people are great/easy to work with

    ConsSome employees aren't paid well, very competitive in the Chicago market because it is a growth market

    Advice to Senior ManagementCompensate employees for their talent, there is more talent within the company than you may think

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    4 people found this helpful  

    Slow promotions and raises

    Anonymous (Former Employee) Pittsburgh, PA (US)

    ProsWork life balance. Supportive managers (mostly). Steady company. Setup to stay in the company for as long as you want

    ConsIt's a grind... You can get promoted but not get a raise. You can only get promoted at a certain timeframe. Very very rigid in terms of red tape for all of this. You'll likely not be rewarded for hardwork, but rather rewarded for time with the company. (i.e. Many of the managers have been there for decades. They might not even have experience in what they're managing but they've stayed around long enough and progressed slow enough that they'll get a promotion before the hard working newbie does.)

    Advice to Senior ManagementPromote the hard-working younger talent. Give raises when they're due. Give raises when you give someone a promotion. Look outside salary grades and generic job descriptions when analyzing employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    PNC is a great and growing company

    Customer Service Associate (Current Employee) Columbus, OH (US)

    ProsInstead of pushing products to customer they want you to build a relationship with them and figure out there needs/wants.

    ConsThe balance of work life and home life is hard to do.

    Advice to Senior ManagementBe careful what you pray for.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A bank where the value of the service exceeds the price keeping the consumer happy

    Anonymous Employee (Current Employee)

    ProsThe people and the enviornment make for a productive yet still stimulating daily experience

    ConsThere never seems to be enough time in the day...............

    Advice to Senior ManagementKeep listening to all input then make informed decisions

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place to work!

    Anonymous Employee (Current Employee)

    ProsCareer Advancement is available and encouraged.

    ConsFlexibility with work hours could be more flexible.

    Advice to Senior ManagementMore telecommute job availability.

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    Great Place if you go with the flow

    Financial Sales Consultant (Current Employee) Detroit, MI (US)

    Prostuition reimbursment, benefits, employee recognition, advanced technology, realistic goals, training, expense reimbursment, employee banking perks, great FMLA program

    Conslazy managment, office culture between old staff and new staff, rude branch support team members, confusing polcy and procedures, always changing sales products,

    Advice to Senior Managementpay branch managers less and pay branch staff more. the staff is the backbone to the company and most branch managers are never in branch and dont know how to do half of the things neccesary to servicing accounts. they constantly rub it in their staffs face how much they make then turn around and ask someone for help with something they should be well versed in doing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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