PNC Financial Services Group Reviews

Updated 24 April 2015
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Employee Reviews

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  1. High Potential Role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Specialist II in Saint Louis, MO (US)
    Current Employee - Financial Specialist II in Saint Louis, MO (US)

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Tons of opportunity to make money and move up in the company. PNC has invested a lot of money and man hours into the Financial Specialist role, so there is plenty of support.

    Cons

    PNC isn't in any hurry to get you up and running when you start with the company. It took almost 3 months to get all of my licenses transferred and get the required training done to get my rep code.

  2. Helpful (1)

    life at the bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Pittsburgh, PA (US)
    Current Employee - Customer Service Representative in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Co workers nice, lots of overtime available, if you need extra cash there are opportunities almost 7 days a week

    Cons

    they work you very hard, barely a moment to breath and don't care how you feel, not like they used to be, just 30 minute lunches

    Advice to Management

    employees are human beings, listen to their opinions, more respect, consider their feelings, spend a day watching what employers do

  3. Teller

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group

    Pros

    Good environment
    Bonus
    Not working on the weekend

    Cons

    Bad paid
    Unprofessional employees
    Change rules a lot

    Advice to Management

    Be more professional with your staff

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great company and benefits. Retail banking is an industry that is constantly evolving, and has become geared heavily towards sales. If you want to do that - this is for you!

    Cons

    Working with the public can be very demanding and requires a lot of patience. You will be treated poorly by your customers, but must remain a "five star" employee at all times.

    Advice to Management

    Create more of an incentive to stay and meet goals with better pay.

  6. An unorganized free for all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice benefits package. Lots of room to move around in the company....if your branch manager will approve.

    Cons

    This company has no concept of teamwork. i understand that one is focused on ones career. However PNC is geared to worrying only about yourself. From the tellers that are told they are the face of the company and yet are the lowest payed persons in the retail banking aspect of PNC, to the Branch managers who's only concern are their weekly SIGMA scores.

    Advice to Management

    Understand that for a branch to work teamwork needs to happen.

  7. Helpful (3)

    I've been working at PNC for more than 5 months and I have had more than just a positive experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Sales Consultant
    Current Employee - Financial Sales Consultant

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    PNC offers great training classes and mentoring. It is a bank that is focusing on establishing relationships with clients rather on numbers. As in any retail banking job you do have to meet certain goals but it is a fun process. My branch has a great team with a great manager.

    Cons

    none that I could think of.

  8. Helpful (1)

    Out of control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good dedicated co workers, respected company

    Cons

    micro managed, stressful work environment , management out of control

    Advice to Management

    treat your people with respect

  9. Helpful (3)

    Terrible leadership, dysfunctional culture of fear and micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Specialist in Philadelphia, PA (US)
    Current Employee - Financial Specialist in Philadelphia, PA (US)

    I have been working at PNC Financial Services Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Benefits are good, especially for those who can bear to stay with the company for extended periods of time but most of the management there are not at all impressive.

    Cons

    2nd class in every regard, very political with a great deal of infighting over the same share of business. Management full of sub average people hired above their abilities, no meritocracy whatsoever. Commissions withheld, generally unethical and lacking vision. Stay away from this place at all costs

    Advice to Management

    Much of the senior management foster a culture of fear, threats and micromanagement from multiple managers. Those who excel move on when they seesaw much better is pretty much anywhere else. Low moral is pervasive here.

  10. Branch manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Lincoln, IL (US)
    Former Employee - Manager in Lincoln, IL (US)

    I worked at PNC Financial Services Group

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Non come to mind today

    Cons

    Think twice before accepting the position

  11. Helpful (1)

    financial sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Sales Consultant
    Current Employee - Financial Sales Consultant

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Schedule is decent. Some great coworkers

    Cons

    Hard to achieve goals. Salary not inline with experience. To micromanage. Expected to stand all the time. Technology very far behind. To many similar products. Have to be certified to have the "PNC Conversation", which is to be done with every customer. Calling same people over and over again to "set appointments for financial reviews" aka sell something. Btw they say they don't product push.

    Advice to Management

    Give people yearly goals so they can use time management to achieve goals. Bill and the rest of the upper management get you heads out of your butts, visit branch besides in PA and see what your employees are going through. Work a day as a branch employee and see what it's like. Pay people what they are worth. Also, different markets mean different people/demographics/ more banks to compete with. Set goals based on that.

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