Panera Bread Reviews

Updated 29 August 2014
Updated 29 August 2014
1,197 Reviews

3.1
1,197 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
158 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 65 reviews)

  • They have a good food discount-65% on shift, 40% off shift (in 50 reviews)


Cons
  • many employees don't work hard so those that do just end up doing double the amount of work (in 25 reviews)

  • IT is a minimum wage paying job best fit for a high school or college student (in 43 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    One of the Better Fast Casual Restaurants to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Trainer  in  Chicago, IL (US)
    Former Employee - Certified Trainer in Chicago, IL (US)

    I worked at Panera Bread full-time for more than a year

    Pros

    Great Management Team! I was always treated well, and had some great people to work with!

    Cons

    Sometimes the schedule could be inconsistent. Some times promotions moved slowly.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Friendly and inviting place to work. Good part-time flexibility and opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Skokie, IL (US)
    Current Employee - Cashier in Skokie, IL (US)

    I have been working at Panera Bread part-time for more than 3 years

    Pros

    It is a great place to start out in customer service. What I enjoyed most about being here were my colleagues and the regular customers. Being able to work flexibly part-time while is school was a major plus. You have the ability to train for different areas and become a mentor to new employees. Loved being able to take home left over goodies at night

    Cons

    Compensation is low as expected, and turnover of part-time front-facing help is high.

    Advice to ManagementAdvice

    Implement an incentive program which keeps your successful cashiers and employees at work

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    Work life balance is great. They start you out with a decent amount of hours and depending on if you'd want more or less they'd be very understanding. Very comfortable and friendly work place. I had 6 managers all together but 2 of them relocated. Honestly, they were the nicest and most helpful people. So were the co workers! 50% discount is nice as well! I didn't receive any benefits due to me not wanting them but i hear they're nice. Opportunity for advancement is definitely an option too!

    Cons

    Pay is a little low for the amount of work that has to be put in. Guarantee if you go work at Burger King, Mcdonalds, Wendys, etc. you'd be doing less work for the same pay. Employees aren't too dedicated. A lot of times there wouldn't be enough people working causing stress on the ones who were there. Managers like everyone but definitely have favorites. I was lucky to be one haha. Customers constantly complaining several times a day about messed up orders or items we ran out of and cashiers take the blame until management steps in. The 30 minute break is really a 20 minute break by the time you actually sit down with the food. Sometimes the line is out the door the ENTIRE day for hours. Obviously you can't do anything about that when working at a popular place but it gets very repetitive after 7 hour days of non stop customers and stocking. Customers were always complaining about the constant menu changing which i also think is a problem. Certain items are taken off the menu in order to try out new products for that period of time, but sometimes those items are very popular and people aren't as open to try new things when they can have their regular meal. Keep products that are big sellers and dispose of the least appealing ones. Also, for a "healthy fast food alternative" I believe prices are just too high for the small portions we gave out.

    Recommends
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  5.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Mankato, MN (US)
    Former Employee - Associate in Mankato, MN (US)

    I worked at Panera Bread part-time for more than a year

    Pros

    You get a great employee discount on food purchased during your shift, every so often they have a Panera party for the staff where you get to win prizes and sample new menu items

    Cons

    You'll spend a lot of time on your feet, near hot ovens and soup stations, but that's pretty typical of any food service.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Okay for young people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate  in  Charlottesville, VA (US)
    Current Employee - Associate in Charlottesville, VA (US)

    I have been working at Panera Bread part-time for less than a year

    Pros

    Often got to take home left over goodies at the end of the night
    Flexible hours

    Cons

    Not really a fulfilling job
    Pay was awful (7.50 an hour)
    Management wasn't exactly the best and often said demeaning things about employees (some, not all, managers)

    Advice to ManagementAdvice

    Start treating those under you better if you don't already.

    Doesn't Recommend
  7.  

    A pretty good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor  in  Dayton, OH (US)
    Former Employee - Shift Supervisor in Dayton, OH (US)

    I worked at Panera Bread part-time for more than 3 years

    Pros

    Flexible scheduling, good culture, low stress environment, regular customers are usually great people, lots of talented people to work with

    Cons

    occasional bad customer, pay isn't great but compared to other food service jobs it's on the higher end, hard for supervisory to get into assistant manager positions

    Advice to ManagementAdvice

    promote supers to assistant managers, they have experience within the company and know the ins and out already

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Fast pace, very diverse

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  New York, NY (US)
    Current Employee - Cashier in New York, NY (US)

    I have been working at Panera Bread full-time for less than a year

    Pros

    Great environment for a first time job, there company is willing to train new people who don't have prior experience oppose to other companies .

    Cons

    Language barrier sometimes you get customers who don't speak English and it's difficult to ring them up on the cash register .

    Recommends
  9.  

    Coworkers get you through the day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Trainer
    Current Employee - Associate Trainer

    I have been working at Panera Bread part-time for more than a year

    Pros

    Great first job, flexible hours, great for students. Fun people to work with. I genuinely loved my coworkers.

    Cons

    Not a great place for moving up, most managers hate think its not worth the pay, work becomes robotic. Easy work, but monotonous. General manager comes across as very rude or entitled.

    Advice to ManagementAdvice

    Help your associates when you see a long line, not just look at them and walk away. Give your associates more motivation in the workplace opposed to just once a season around bread bash (where employee of the season sort of thing takes place, along with discussing the new products)

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    great people and good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Madison, WI (US)
    Former Employee - Associate in Madison, WI (US)

    I worked at Panera Bread full-time for less than a year

    Pros

    organized clean and well known for quality

    Cons

    i have no complaintsw about this establishment

    Advice to ManagementAdvice

    none that i can think of

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Knoxville, TN (US)
    Former Employee - Associate in Knoxville, TN (US)

    I worked at Panera Bread full-time for more than a year

    Pros

    Fellow employees and management awesome. Acceptable pay.

    Cons

    annoying online training system, that's about it.

    Recommends
    Neutral Outlook
    Approves of CEO

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