Panera Bread Reviews

Updated 24 October 2014
Updated 24 October 2014
1,311 Reviews
3.1
1,311 Reviews
Rating Trends

Recommend to a friend
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Panera Bread CEO Ronald Shaich
Ronald Shaich
201 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 77 reviews)

  • Decent wage and free food at the end of the day if the managers are nice (in 55 reviews)


Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 28 reviews)

  • IT is a minimum wage paying job best fit for a high school or college student (in 48 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Panera has been a great place to work. I enjoy working with a company that shares my visions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Trainer in Buffalo, NY (US)
    Current Employee - Associate Trainer in Buffalo, NY (US)

    I have been working at Panera Bread full-time (more than an year)

    Pros

    Panera says it cares about the people in their community and really do. They do their bet to make ever experience with the company a good one. this ranges from customer service to donation. I have been given the opportunity to cross train in several areas and make it easier for me to more knowledgeably hep the guests at our cafe.

    Cons

    I believe that the management can keep the associates better informed on events and changes on a daily basis. It often feels like you receive more information about changes through the grapevine that directly.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Lynchburg, VA (US)
    Current Employee - Associate in Lynchburg, VA (US)

    I have been working at Panera Bread part-time (more than an year)

    Pros

    - Part Time / Full Time
    -Discounted Food
    - Comfy Uniform
    -Solid Collared Shirt and Khakis
    - Seasonal Celebrations

    Cons

    -Dress Code is strict.
    -No Free Meal
    -No Benefits for Part-time
    -Little Promotion Availabilities
    -Aprons

    Advice to ManagementAdvice

    No Jerks ;0

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Not enough dough, but not too crumb-y

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Panera Bread part-time (less than an year)

    Pros

    50% discounts on meals, but only as long as you're working that day. Flexible with hours and good for college or high school schedule. Easy to work yourself up into different sections. Management usually notices when you're doing a good job and thanks you, and coworkers usually help you out. You make some good friends here, and a majority of the customers are kind and patient. Definitely a lot better than most restaurants.

    Cons

    Handfuls of confused and arrogant customers. The coworkers make it or break it on a shift, some of them are lazy despite the Panera Warmth. Lots of minors get hired so sometimes it's hard to have a good working relationship with them. Management understaffed towards the end and it got really stressful having to release shifts and getting them picked up. Wages aren't as high as they should be.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great atmosphere and they were willing to work with my schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Tulsa, OK (US)
    Former Employee - Cashier in Tulsa, OK (US)

    I worked at Panera Bread part-time (more than an year)

    Pros

    I worked here while I was going to school, and they were very understanding of my hours as well as allowing vacation as long as I provided notice

    Cons

    The biggest con is something that the company can not control, and that is the customers. Anyone who has worked in retail is sure to understand.

    Advice to ManagementAdvice

    Work on getting/replacing equipment in a timely manner

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baker
    Former Employee - Baker

    I worked at Panera Bread full-time

    Pros

    Great management, great people to work with.

    Cons

    Pay could be a lttle better.

    Recommends
    Approves of CEO
  7.  

    Standards you can rely on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Associate in La Habra, CA (US)
    Current Employee - Production Associate in La Habra, CA (US)

    I have been working at Panera Bread part-time (less than an year)

    Pros

    Standardized (franchise) systems, friendly co-workers, meal discount, safe work environment, healthy work environment, flexible with hours, well-mannered leadership

    Cons

    Tough work - often working at high stress levels, typically doing the job of two people, a lack of communication - because managers are busy they can forget to tell you to do this training, tell you about new procedures, etc.

    Advice to ManagementAdvice

    Be more clear on communication as far as new procedures, and training - perhaps always meeting with the employee as shift starts to discuss what's going on, and to have them take any necessary training, etc. I do worry that the business model or food served is too "East Coast". Here in Orange County/LA we prefer things healthier, lighter, etc. I think broadening healthier options will improve stability and long-term success. i.e. vegetarian, gluten-free, etc.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Panera Cafe - Downtown Toronto, ON
    (Hourly Associate)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Toronto, ON (Canada)
    Former Employee - Associate in Toronto, ON (Canada)

    I worked at Panera Bread part-time (more than an year)

    Pros

    1. I worked within a team with similar age range.
    2. Discounted Food.
    3. Flexible with availability

    Cons

    1. TERRIBLE MANAGEMENT TEAM! they were very inconsistent with their policy and communication with staff. The managers were very inappropriate MOST of the time. They were ALL lazy as well.
    2. A LOT of hardwork only to get paid a dollar more than minimum wage.

    Advice to ManagementAdvice

    Needs to be changed completely

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Interesting, stressful, fun, exhausting,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Associate Trainer in Akron, OH (US)
    Current Employee - Associate Trainer in Akron, OH (US)

    I have been working at Panera Bread full-time (more than an year)

    Pros

    You meet some of the most amazing people, between the customers and your co-workers. The food is delicious.

    Cons

    The pay is low, the customers can be extremely rude, they promote favorites instead of the ones who actually work hard. The discount is crappy, half off an hour before shift and an hour after shift. Standing on your feet for a long period of time.

    Advice to ManagementAdvice

    Pay attention to the ones who actually work hard. I've worked for panera for 2 years now, and I work harder then most of the people there and it goes unnoticed and I don't get paid enough.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I'm still in the process of getting used to everything, but so far everything is going smoothly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Line in Silver Spring, MD (US)
    Current Employee - Production Line in Silver Spring, MD (US)

    I have been working at Panera Bread part-time (less than an year)

    Pros

    great staff, people willing to help one another most of the time, supportive team, family like experience.

    Cons

    lines can get overwhelming, but everyone does their best to help out.

    Recommends
    Positive Outlook
  11.  

    Great place to work

    Current Employee - Associate Trainer in Huntersville, NC (US)
    Current Employee - Associate Trainer in Huntersville, NC (US)

    I have been working at Panera Bread part-time (more than an year)

    Pros

    Very flexible hours and great atmosphere

    Cons

    Pay sucks no room to move up

    Advice to ManagementAdvice

    More room to grow

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