Panera Bread

www.panerabread.com
Employer Engaged

Panera Bread Reviews

Updated 5 March 2015
Updated 5 March 2015
1,577 Reviews
3.0
1,577 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
305 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 96 reviews)

  • My department is really good about work-life balance and allowing flexible hours (in 57 reviews)


Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 30 reviews)

  • A LOT of hardwork only to get paid a dollar more than minimum wage (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Shift Supervisor, mostly nights

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    Fast-paced environment, good leadership, fun coworkers

    Cons

    Long, tiresome hours; always on your feet; customers can be a miserable thing

    Advice to ManagementAdvice

    Keep staff morale up - have fun with the team.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Not bad

    Current Employee - Lead Associate in Philadelphia, PA (US)
    Current Employee - Lead Associate in Philadelphia, PA (US)

    I have been working at Panera Bread (more than a year)

    Pros

    Good management at my store, promotions

    Cons

    Some managers fail to recognize good, hard-work

    Advice to ManagementAdvice

    Always recognize good work and employees to keep a well ran store in good shape

  3.  

    Overall cozy and nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Champaign, IL (US)
    Current Employee - Cashier in Champaign, IL (US)

    I have been working at Panera Bread part-time (less than a year)

    Pros

    Coworkers and managers create a team-like experience. Managers often provide free meals. Customers are usually polite and respectful.

    Cons

    I've mostly had the best experiences but on the flip side sometimes there are bad managers and bad customers.

    Advice to ManagementAdvice

    I know Panera is very customer driven and sometimes it means that the workers get dumped on. Panera needs to make sure they take care of their crew too.

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Trainer in Hamden, CT (US)
    Former Employee - Certified Trainer in Hamden, CT (US)

    I worked at Panera Bread part-time (more than a year)

    Pros

    I really enjoyed working there. I loved all the staff there too.

    Cons

    The only hard part is dealing with difficult customers but as long as you smile and do your best to keep them happy you'll be fine.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good company and great food too!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    There are a lot of great hard working people working for them

    Cons

    growing too fast and forgetting about the people that helped get them there

    Advice to ManagementAdvice

    take care of your people

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Fun fast paced but not for everyone

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Pros

    Moved to trainer relatively quick
    And had good discounts on food. Fast paced and fun people made this job exciting and worthwhile

    Cons

    Low pay, only 8 an hour. Took forever to close as so many young kids would leave early or not do their jobs

  8.  

    Fun, generally low stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate
    Former Employee - Associate

    I worked at Panera Bread full-time (less than a year)

    Pros

    Great team environment - time flies when busy

    Cons

    Rush hours were stressful, staff not always efficient - especially in the bakery

    Advice to ManagementAdvice

    I had a bad experience with one manager - very rude. Other than that, ok.

    Recommends
    Positive Outlook
  9.  

    Landmark Center Panera in Boston.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Boston, MA (US)
    Former Employee - Sales Associate in Boston, MA (US)

    I worked at Panera Bread full-time (less than a year)

    Pros

    Flexible Schedule, they need the staff so won't fire you if you have to call out or are late, really lovely managers (well 3/5 are). They close when the weather is bad. You get the pastries when they break, and get a discount on food. Good passing through, college or high school job

    Cons

    It gets super busy, so if you are working register (like I was for a period) you are taking orders non-stop 11-1/2:30. Or if you are working table service you really get a workout (could be pro haha).
    The uniform sucks and is enforced.

    Advice to ManagementAdvice

    Let women do bike deliveries if they want (hello its 2015), fire incompetent managers, give people the raises they deserve.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Love/Hate relationship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Branson, MO (US)
    Current Employee - Associate in Branson, MO (US)

    I have been working at Panera Bread full-time (more than a year)

    Pros

    Fun atmosphere, great employees and managers

    Cons

    Low pay for associates. Very fast paced work.

    Recommends
    Positive Outlook
    No opinion of CEO

Work at Panera Bread? Share Your Experiences

Panera Bread

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.