Panera Bread

  www.panerabread.com
  www.panerabread.com

Panera Bread Reviews

Updated 17 December 2014
Updated 17 December 2014
1,393 Reviews
3.1
1,393 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
240 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 96 reviews)

  • My department is really good about work-life balance and allowing flexible hours (in 57 reviews)


Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 30 reviews)

  • A LOT of hardwork only to get paid a dollar more than minimum wage (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    It's a good first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hourly Associate in Sunset Hills, MO (US)
    Current Employee - Hourly Associate in Sunset Hills, MO (US)

    I have been working at Panera Bread part-time (less than an year)

    Pros

    Coworkers are nice and around my age, the customers are normally nice and we have great customer service so it's easy to cater to their needs.

    Cons

    Hours are random, they call at least once a weekend needing people to work at a moments notice, and it's not easy to get more hours that actually fit your time schedule. They often schedule me late nights on schools nights even though I specifically said I couldn't stay that late.

    Advice to ManagementAdvice

    Try not to treat your employees as if they are only replaceable.

    Recommends
    Neutral Outlook
  2.  

    Good High School Job

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer in Altamonte Springs, FL (US)
    Former Employee - Associate Trainer in Altamonte Springs, FL (US)

    I worked at Panera Bread

    Pros

    Flexible, mostly stress free, nice atmosphere

    Cons

    Having to pick up work of other high school workers.

    Advice to ManagementAdvice

    Need to have better control over some employees who stand around talking while others actually work.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Barista
    Former Employee - Cashier/Barista

    I worked at Panera Bread part-time (more than an year)

    Pros

    Flexible work schedule, some were able to work 30 hours, others 10 depending on your availability and want to work.

    Cons

    Managers seemed overworked and stressed. Many openly complained about customers/the company itself.

    Advice to ManagementAdvice

    Keep feedback positive

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Pros

    Good working environment to work

    Cons

    Good working in environment to work

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great opportunities, self-driven.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Pros

    Opportunities within company and family-like workforce.

    Cons

    A work life balance is not always attainable.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Trainer in Syracuse, NY (US)
    Current Employee - Associate Trainer in Syracuse, NY (US)

    I have been working at Panera Bread part-time (more than an year)

    Pros

    Benefits, became a trainer fairly quickly, discounted food.

    Cons

    Working with young kids, I'm 30 & older than all my managers

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good Company to Grow With

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Canton, MI (US)
    Former Employee - Assistant Manager in Canton, MI (US)

    I worked at Panera Bread full-time (more than 5 years)

    Pros

    Community oriented, decent hours compared to most in the restaurant business, very good business model and easy to understand, great benefits

    Cons

    Not as employee oriented as they were previously, became very money hungry in the later years, took away paid double time on holidays,

    Advice to ManagementAdvice

    Consider reconsidering your employees as your number one asset. Double time on holidays, raising your minimum wage

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    My experience at Panera Bread

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    The managers are very helpful.

    Cons

    sometimes, they don't provide you with enough hours.

  10.  

    Great entry level job that gives you opportunity for position growth, but not long term career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caterer in San Francisco, CA (US)
    Current Employee - Caterer in San Francisco, CA (US)

    I have been working at Panera Bread full-time (more than an year)

    Pros

    - Very caring owner.
    - Encourages moving you to higher positions which can be great when changing jobs.
    - You don't get treated like you're unimportant unless you are actually lazy.
    - You will see regulars that you will probably become friends with.
    - You get to see the city inside and out from beautiful vantage points in tall buildings and interesting businesses (from high end big names to potentially era-changing start-ups).
    - If you finish most of the work early, you can take your time and enjoy your delivery drive/walk.

    Cons

    - Very stressful work situations (workload intensive, time scheduling intensive, and continual mindfulness).
    - Need an open schedule (deliveries come for any time, though the cafe will do the work if you've already worked that day).
    - Must always have your mind somewhat on the job, even at home (because of new orders coming in at any time).
    - Early start times (as early as 2am some days) which, though you get out early, makes you drowsy during the day if you don't take a nap.

    Advice to ManagementAdvice

    - Do paperwork at the work location more to establish a presence (atmosphere) that you care more.
    - Higher more people to open schedules (especially to weekends) and decrease overtime.
    - More regularly seen management, try to continuously show love when talking to others (even though it's hard during stressful times).

    Recommends
    Neutral Outlook
  11.  

    Challenging, but extremely difficult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Louisville, KY (US)
    Current Employee - General Manager in Louisville, KY (US)

    I have been working at Panera Bread full-time (more than an year)

    Pros

    Decent hours, great benefits, decent pay. Fun atmosphere for those who enjoy fast-paced environment. Great core values.

    Cons

    Limitations on budgets. Labor cost system is antiquated and does not account for expansion of menu. Somewhat unreasonable goals set by the company.

    Advice to ManagementAdvice

    Get back to what made Panera great. Too many choices for customers these days.

    Recommends
    Positive Outlook

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