Papa John's Reviews in Charlotte, NC

Updated 17 October 2014
Updated 17 October 2014
472 Reviews
3.0
472 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
228 Ratings

Review Highlights

Pros
  • Flexible hours, pay is commensurate with work effort as a driver (in 33 reviews)

  • Free pizza if the manager is not around but besides that nothing (in 31 reviews)


Cons
  • Minimum wage with very little chance for a raise- you MIGHT get one and only if you ask (in 33 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4 (in 14 reviews)

More Highlights

9 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Okay stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Designate in Gastonia, NC (US)
    Current Employee - Manager Designate in Gastonia, NC (US)

    I have been working at Papa John's full-time (more than an year)

    Pros

    Hours are there if you want them. Easy to move up in the company and the only promote within. A lot of money to be made within the company.

    Cons

    Favorites are a big flaw with papa johns, each manager has their all star person. Overall no cobs though.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    District manager was unprofessional. Felt like I was walking on eggshells the whole time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Fort Mill, SC (US)
    Former Employee - Assistant Manager in Fort Mill, SC (US)

    I worked at Papa John's full-time (more than 3 years)

    Pros

    Free food. Helped myself to numerous cases of chicken wings and other items

    Cons

    No professionalism. Upper management only cared about numbers. Was forced to work while I had the flu (which I'm sure the health department doesn't care for)

    Advice to ManagementAdvice

    Stop being so heartless.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Charlotte, NC (US)
    Current Employee - General Manager in Charlotte, NC (US)

    I have been working at Papa John's full-time (more than 3 years)

    Pros

    Awesome Atmosphere, good pay, fun place to work and I enjoyed making pizza, fun customers!

    Cons

    Long hours, work six days a week, pressure to keep up with numbers. Rude customers

    Advice to ManagementAdvice

    More LSM!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Wouldn't do it again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Charlotte, NC (US)
    Former Employee - Manager in Charlotte, NC (US)

    I worked at Papa John's full-time (more than 5 years)

    Pros

    Management pay is decent but you cap out if you're just a shift manager and it's very difficult to get a raise. Drivers make decent money (more than lower management) if full time. Ok for part time students.

    Cons

    Most stressful environment I've ever worked in. All managers are under the same pressure as the general manager with frequent threats to your job. I know of an employee that passed away from a heart attack while on the job in his late 20's. Another was advised to quit by a doctor after a panic attack in which he thought was a heart attack. They pay GM's less now than they did 3-4 years ago. Terrible hours.

    Advice to ManagementAdvice

    Give credit where it's due and make every perform equally

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Family type environment you become pretty close with fellow co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader in Charlotte, NC (US)
    Current Employee - Shift Leader in Charlotte, NC (US)

    I have been working at Papa John's full-time (more than 5 years)

    Pros

    as long as you work hard and try to learn new things it can be easy to climb up in the company

    Cons

    even though it is fairly easy to move up not sure the pay is worth the extra work

    Advice to ManagementAdvice

    pay should be increased but is about average with all other major shops my advice go get a higher education

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good first job, just don't make a career out of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Charlotte, NC (US)
    Former Employee - Shift Leader in Charlotte, NC (US)

    I worked at Papa John's full-time (more than 5 years)

    Pros

    it's a job. free pizza/drinks

    Cons

    Upper management for this company owned store in Charlotte, NC was incompetent (and i'm being nice). no room for constructive feedback. District Managers and General Managers only cared about numbers. The District Manager in charge of my store had no idea what he was doing and openly bashed the previous DM (even though the previous DM got a promotion). Employees were repeatedly reminded that they were expendable. Pay was not acceptable for what was required from management. Bonuses were unattainable. Driver's are repeatedly getting the short end. Papa John should be ashamed of himself for how his corporate run stores are operating.

    Advice to ManagementAdvice

    Treat your employees, who help make you the money, as people and not numbers. Listen to constructive criticism from the people on the front lines. Pay management better. Maybe John Schnatter should take that billion dollars in profits and invest it into paying his employees better. Better pay, better employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Company pays less than minimum wage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Charlotte, NC (US)
    Current Employee - Delivery Driver in Charlotte, NC (US)

    I have been working at Papa John's part-time (less than an year)

    Pros

    Flexible hours, comfortable shoes, and interesting co-workers.

    Cons

    Underpaid and undervalued.
    Insane co-workers.

    Advice to ManagementAdvice

    Employee morale is related to how you treat them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Recessions workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pizza Delivery Driver in Charlotte, NC (US)
    Current Employee - Pizza Delivery Driver in Charlotte, NC (US)

    I have been working at Papa John's

    Pros

    1) get some cash from tips every night, hopefully gas doesn't est into too much.
    2) free pizza to make your kids happy ( occasionally on bad orders)
    3) free slice of pizza if you are not tired of it.
    4) meet plenty of people as the workers come and go ( so do network by all means)..
    5) don't worry about being a felon or a drug test.

    Cons

    1) opening drivers do all deliveries, make pizza, slap dough, prep food, date and stock, and much more.
    2) closing drivers get to do all deliveries across sectors and then wipe counters, sweep flour from the tile crevices, mop, set up store, and etc. No bonus at all with this extra work.
    3) never get a raise after receiving "you an asset to papa john review."
    4) work well beyond your schedule leave time if it is busy.
    5) wait to clock in if it is slow as much as 2 hours but they want you to wait around off the clock until it business picks up.
    6) Watch your 6 constantly cause it is the 5th most dangerous job to do. Plus it is minimum wage.

    Advice to ManagementAdvice

    Stop giving to so much to unproven GM and shift leaders that manipulate service percentages by learning passwords, appreciate the bottom so called unskilled workers some bonus as well. They do get the food to the end user.

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful  

    Sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pizza Delivery Driver in Charlotte, NC (US)
    Current Employee - Pizza Delivery Driver in Charlotte, NC (US)

    I have been working at Papa John's

    Pros

    Drivers spend much of their time alone in their cars.
    Bizarre things happen that you just could not make up - sometimes they're funny.

    Cons

    It is difficult to go to work everyday for a company that has so clearly shown its disdain for the people on their front line.

    Advice to ManagementAdvice

    Employee morale at the unit level is at a catastrophic low, and with good reason. The disconnect between Louisville and the individual units has become a canyon.

    Doesn't Recommend
    Disapproves of CEO

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