Papa John's Reviews

Updated 23 February 2015
11 reviews filtered by
  • Houston, TX Area
  • Any Job Title
3.3
11 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
4 Ratings

11 Employee Reviews

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  1. Awful support to franchisee in field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Owner in Houston, TX (US)
    Former Employee - Owner in Houston, TX (US)

    I worked at Papa John's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Well known brand, pizzas taste great. People at headquarters are nice until they have your money

    Cons

    Competition is very tight. Not enough resources and support to the small owners. Our health insurance was canceled without proper notice.

    Advice to Management

    Stick up for your people.

  2. Excellent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Spring, TX (US)
    Former Employee - Cashier in Spring, TX (US)

    I worked at Papa John's part-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great place to work while still attending school.

    Cons

    Sometimes hours can be long and stressful.

    Advice to Management

    Provide better compensation for the employees that go the extra mile.

  3. Job has it's pros and cons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In-Store Worker in Houston, TX (US)
    Former Employee - In-Store Worker in Houston, TX (US)

    I worked at Papa John's part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours and fun to work at. Most of the people that work here are great and like to have fun while they work.

    Cons

    The pay starts at around minimum wage and managers and shift leaders do not make much more than that. Though the people here like working, I have often seen a joke taken too far on an employee or costumer.

    Advice to Management

    Keep a close eye on your employees. I've met people who are not always able to handle the tasks at hand and struggle during the busier work days.

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  5. Very professional, exceptional customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Magnolia, TX (US)
    Former Employee - Assistant Manager in Magnolia, TX (US)

    I worked at Papa John's full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Treated wel, and with respect

    Cons

    Very long work hours when started as Assistant Manager.

  6. Helpful (1)

    Enjoyable, but no room for growth in the direction I wanted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver in Sugar Land, TX (US)
    Former Employee - Delivery Driver in Sugar Land, TX (US)

    I worked at Papa John's part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free pizza. Laid back co-workers, Made okay money. Close to home. Easy job overall. Decent second job.

    Cons

    Pay goes down when you are on delivery. Tips average 2 dollars. Five mile delivery radius, and only 85 cent per delivery. No room for advancement as a driver.

    Advice to Management

    Pay your drivers more, they work hard.

  7. Helpful (1)

    Low stress job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Tomball, TX (US)
    Current Employee - Delivery Driver in Tomball, TX (US)

    I have been working at Papa John's part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Low stress job
    Work days are flexible
    Friendly work environment

    Cons

    Hourly wage is reduced when out for a delivery
    Little compensation for fuel or vehicle maintenance
    Stop and go traffic is hard on your vehicle
    Tips on credit card is taxed
    Outdated computer system
    Would charge employees for fountain drinks
    Manager would throw out pizza instead of giving it to the crew for free
    Deliveries in shady neighborhoods
    Turnover rate is high

    Advice to Management

    Compensate your drivers more instead of relying on tips to cover our expenses.

  8. Fun, relax, easy job. Low ceiling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver in South Houston, TX (US)
    Former Employee - Delivery Driver in South Houston, TX (US)

    I worked at Papa John's part-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Most managers will let you eat the delicious pizza for free, hours aren't too late, closing manager and driver are out the door by 12:30.

    Cons

    Not enough money for gas and wages are low. They paid me 7.50 when I was in the store and 4.75 when out on delivery (you clock in and out). Spend about 70% of time on the road so it's a rip off. Used to be a flat $6.00 wage which was better

    Advice to Management

    Let the drivers eat free pizza, they get hungry and will generally have more energy and be more willing to do basic jobs around the store

  9. Fun part-time experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX (US)
    Former Employee - Anonymous Employee in Houston, TX (US)

    I worked at Papa John's

    No opinion of CEO
    No opinion of CEO

    Pros

    Best reasons to work is that you get to meet a lot of people and you are not tied down to a desk all day long

    Cons

    Some of the downsides include people occupying store management positions may not have proper training, knowledge and/or experience, therefore they make bad decisions

    Advice to Management

    Provide more training for store management positions where managers can learn some basic principles in managing a small business unit

  10. Helpful (1)

    pay is bad compared to other pizza places and the deliver areas are very large

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Delivery Driver in Houston, TX (US)
    Current Employee - Delivery Driver in Houston, TX (US)

    I have been working at Papa John's

    Disapproves of CEO
    Disapproves of CEO

    Pros

    people and management are great and freindly

    Cons

    they pay you 7.25 while in the store and only 4.55 when out on delivery- as I see it they are getting away with not paying minimum wage-- and with large delivery areas - you might driverround trip 10 miles or more -- and half the time no tip - or small one- thinking this is not worth it.

    Advice to Management

    pay should be 7.25 in or out of the store- we are putting our lives and cars on the line each time we leave the store.

  11. Alot to work on..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - In Store in Conroe, TX (US)
    Current Employee - In Store in Conroe, TX (US)

    I have been working at Papa John's

    Approves of CEO
    Approves of CEO

    Pros

    Easy to learn, if people are willing to learn. It's not rocket science to make a pretty pizza, but i enjoy every minute im in the store.

    Cons

    Not enough hours, I know hours are based on sales volume, But still not enough hours to survive. Too much bickering happens behind peoples backs. If somebody has a problem with what is going on, present the problem up front.

    Advice to Management

    Re-train drivers to answer phones, know how to work the computer, it never hurts to have a full screen, rather than lines on hold, Papa John's makes its money with a phone call, and if somebody doesnt know how to, or will just not answer the phone because they dont like talking to people, than they are in the wrong business, remember the customer is always right, even if they are dead wrong. Make Pretty Pizza's, get that instilled in everybody's mind, remember its not rocket science to make a pretty pizza....

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