Paychex Reviews

Updated 29 October 2014
Updated 29 October 2014
661 Reviews
3.6
661 Reviews
Rating Trends

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Paychex President and CEO Martin Mucci
Martin Mucci
288 Ratings

Review Highlights

Pros
  • I have a great work/life balance and exceed quota just about every month (in 46 reviews)

  • Professional company, takes care of their employees, great benefits (in 54 reviews)


Cons
  • As a supervisor, I have experienced more demands lately in terms of work-life balance (in 16 reviews)

  • The working relationship between HRGs and Sales Reps is volatile at best (in 30 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Virginia Beach, VA (US)
    Former Employee - Sales Representative in Virginia Beach, VA (US)

    I worked at Paychex full-time (more than 3 years)

    Pros

    Good company with good people. Compensation on the commission is good for sales people if you do well. I recommend to anyone in sales looking for work like balance.

    Cons

    Career growth and opportunity is few and far between. The base salary is low compared to the market, but the commission more than compensates for that.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Specialist in Tampa, FL (US)
    Current Employee - Implementation Specialist in Tampa, FL (US)

    I have been working at Paychex full-time (more than 8 years)

    Pros

    Great benefits, opportunities for growth

    Cons

    Pay is below other companies out there

    Advice to ManagementAdvice

    Listen to your employees. Work load is not acceptable for the pay.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Ethical company with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Core Sales Representative in Louisville, KY (US)
    Current Employee - Core Sales Representative in Louisville, KY (US)

    I have been working at Paychex full-time (more than an year)

    Pros

    Health benefits are top notch, the culture is generally the same from corporate headquarters to the local branches

    Cons

    Don't give annual raises for sales rep, sometimes gets confusing when cross selling products (other divisions are often after the same client you are)

    Advice to ManagementAdvice

    Consider giving raises if the employee is performing well

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good training ground for sales people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HRS Sales Representative in Los Angeles, CA (US)
    Current Employee - HRS Sales Representative in Los Angeles, CA (US)

    I have been working at Paychex full-time (more than an year)

    Pros

    Excellent training, excellent benefits. Experienced management at all levels, and very accessible. Almost no BS. Sales + customer service + HR sales departments work well together. Customer service reps are local to the customers they serve (no long distance call centers). Reasonable prices and great customer service make for an easier sell.

    Cons

    Sales territories might not be sized well - having X number of assigned accounts does not mean much if accounts are very small.

    Advice to ManagementAdvice

    Keep doing what you are doing - the company is well-ran.

    Recommends
    Approves of CEO
  6.  

    Opportunity to grow and learn things in various departments within a stable and growing organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Acquisition
    Current Employee - Talent Acquisition

    I have been working at Paychex full-time (more than 10 years)

    Pros

    Great training not only for your role but opportunity to learn how all the parts fit together with other depts.

    Cons

    Flow of business can have peaks & valleys that you need to get used to. Some areas experience more turnover than others but primarily a solid stable organization. Advancement is there but takes time

    Advice to ManagementAdvice

    Spend more time with your people who actually do the work to see what & how they do it

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company with excellent leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Pittsburgh, PA (US)
    Current Employee - Sales Consultant in Pittsburgh, PA (US)

    I have been working at Paychex full-time (more than an year)

    Pros

    Paychex is a solid company with great culture. With over 40 years in the payroll business and now focusing on helping businesses with everything from employee hire to retire, it is a great place to learn and grow. Strong leadership and training. Great company!

    Cons

    Paychex often has high turnover in the sales department, which can negatively impact relationships within the territory.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company to build a career with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Baltimore, MD (US)
    Current Employee - Sales Representative in Baltimore, MD (US)

    I have been working at Paychex full-time (more than 3 years)

    Pros

    Growing at a very fast rate, debt free, great corporate leadership, excellent products, awesome training. Paychex is a great place to build a long term career if you are willing to put in the work.

    Cons

    There are a lot of different products and it can take time to master selling them.

    Advice to ManagementAdvice

    continue working to develop your top people and give them opportunities to grow.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Best choice I ever made

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter
    Current Employee - Recruiter

    I have been working at Paychex full-time (more than an year)

    Pros

    Great management support and work environment. I love my team and really feel like my manager cares about my goals for the future.

    Cons

    Very busy work environment--which isn't necessarily a bad thing! There's always a lot to do, not much down time.

    Advice to ManagementAdvice

    Continue to reach out to the field to "take their temperature". It's very much appreciated.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in Rochester, NY (US)
    Current Employee - Recruiter in Rochester, NY (US)

    I have been working at Paychex full-time (more than an year)

    Pros

    Management takes an actual interest in your goals and helps you to learn/grow so that you're able to continue to progress within the company. There's so much training available to take advantage of and make yourself a viable candidate for future opportunities. It's nice to work for a company that gives back to it's local community.

    Cons

    The salary can sometimes be below market average but the benefits are very reasonably priced and help to make up for that.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Amazing place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter
    Current Employee - Recruiter

    I have been working at Paychex full-time (more than an year)

    Pros

    Great worklife balance, amazing and constant trainings, strong leaders and management team and feel valued for my thoughts and opinions.

    Cons

    compensation could be a little better, but unlike other large employers, I don't ever feel threatened for my job security or about the risk of layoffs.

    Advice to ManagementAdvice

    better compensation and more time off or roll-over time off. overall, doing a great job in making this a successful company and in building the company reputation in the marketplace!

    Recommends
    Positive Outlook
    Approves of CEO

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