Paycom

  www.paycom.com
  www.paycom.com

Paycom Reviews

Updated 19 November 2014
Updated 19 November 2014
157 Reviews
4.3
157 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Paycom President Chad Richison
Chad Richison
138 Ratings

Review Highlights

Pros
  • If you put in the hard work they will definitely reward you back (in 13 reviews)

  • 1 health insurance, company luncheons, catered lunches, and many different company functions (in 9 reviews)


Cons
  • Work life balance at the beginning is definitely difficult (in 7 reviews)

  • I guess if you don't like hard work it could be considered a con (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    My experience was very pleasant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Oklahoma City, OK (US)
    Former Employee - Administrative Assistant in Oklahoma City, OK (US)

    I worked at Paycom full-time (less than an year)

    Pros

    Paycom offers great benefits to their employees.

    Cons

    Paycom has a ranking system with their employees.

    Advice to ManagementAdvice

    They shouldn't rank their employees and should treat them more equally.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 6 people found this helpful  

    Growing Company Offering Excellent Career Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Marketing in Oklahoma City, OK (US)
    Current Employee - Sales and Marketing in Oklahoma City, OK (US)

    I have been working at Paycom full-time (more than 3 years)

    Pros

    Paycom is fast-paced, fun and vibrant. I'm challenged every day to be the best I can be. I manage a large group of employees and am thrilled to have the opportunity to help them grow in their career and to watch them build their skill sets by providing them with more and more opportunities every day. That comes with being part of a rapidly growing company!

    Cons

    Paycom is not able to offer much flexibility, like working from home, or working flexible hours. This is unfortunate, however it is understandable. Many of our employees deal with very confidential information, so to insure the safety of the data, it never leaves Paycom.

    Advice to ManagementAdvice

    Rapid growth can sometimes breed confusion and chaos. Paycom needs to stay committed to open communication, regular "all employee" meetings and leadership development.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    More work than employees can handle and stay sane.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Oklahoma City, OK (US)
    Current Employee - Anonymous Employee in Oklahoma City, OK (US)

    I have been working at Paycom full-time

    Pros

    Benefits, Corporate perks like cheap lunches, and a Gym that employees can use.

    Cons

    The company went public this year and stopped hiring even though business was coming in at a growing rate. This has made work life at Paycom very concerning. Turnover of great employees has resulted from this.

    Advice to ManagementAdvice

    You need to hire at a lot faster rate than you currently are. There are workers doing the amount of work that 3 people should be doing.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Paycom Response

    Nov 3, 2014Representative

    Thank you for your post and letting us know about your concern. As one of the fastest-growing companies in the country, we continually work to add talented employees to our staff. In fact, we are ... More

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 5 people found this helpful  

    Paycom is a great place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Paycom Team Leader in Oklahoma City, OK (US)
    Current Employee - Paycom Team Leader in Oklahoma City, OK (US)

    I have been working at Paycom full-time (more than 3 years)

    Pros

    The challenges I face everyday help me grow personally and professionally. I started at the bottom and I'm determined to make it to the top, and to get there Paycom gives me clear steps. I've never worked for a company that cares so much about your growth. It's not for the weak though, the hard work you put in is directly related to the rewards you get. Paycom knows how to balance hard work and play, the culture is incomparable.

    Cons

    Any customer service job is a difficult industry to be in and dealing with paychecks takes it to another level. If you can learn to let things roll off your back then you can succeed.

    Recommends
    Positive Outlook
    Approves of CEO

    Paycom Response

    Oct 22, 2014Representative

    Thank you for telling others about your experience at Paycom. We value your hard work and dedication to the organization!

  6. 4 people found this helpful  

    Terrible Environment...Untrue Reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Paycom full-time (more than an year)

    Pros

    Training and Salary:

    Training is quite extensive, yet in regard to applicable substance (applying the sales methodology in the field) its doesn't translate well to real life situations. Yet, when as a sales representative, you fall into the situations when the deal is easy to close (very rare), the amount of commission you can make is competitive to other payroll companies. However, the base salary is still 5 figures below what your going to get at the bigger competitors.

    Cons

    Culture, Management, Job Security:

    Overall, this is a company that is lacking in each of these to the increasing detriment of all sales representatives.
    It's confusing because since the company has gone public, and is increasingly flush with cash, there still is a supreme lack attention paid to issues.

    It might start with management since the majority of senior positions are filled with young 20 somethings that only have a year or 2 years of sales experience! This created several situations where sales representatives in my region either blatantly disregarded instructions from management due to their lack of knowledge and sales skills or management adopted draconian measures to keep track of sales representatives effectively destroying any sense of freedom to run, close, and process sales.

    When it comes to culture, its a boiler room and don't let the interviewer tell you other wise. You have to perform or you will be sliced extremely quickly. Again, commissions are great when you do but this is a doubled-edged sword as even if you are at or exceeding your quota, you are forever asked "what you got next?"

    - Weekly Quotas/Sell or get fired.

    At the end of the day your quota does not matter, presidents club or otherwise. This
    has only gotten worse as the quarterly earnings reports that the company has to file are opportunities for C-Level staff to cut office spending on team contests and drive sales teams to work 13hr days to squeeze out more revenue to impress the stock holders. Again, you will be cut indiscriminately if you are seen as not abiding by this team mentality.

    Also, there are christian attitudes impressed significantly upon the entire company. Often time the national sales call which are weekly, will intertwine sales success with prayers from senior management. Its extremely uncomfortable and I believe illegal.

    Job Security, because of the above reasons, is always a guessing game. Not only can you be terminated for lack of continual performance, but you can be terminated for a "bad attitude". I've see reps dismissed instantly for "bumming the office out". Tough days in the job are in abundance, but you are not allowed to share those struggles.

    Between the months long payroll setups - customers terminating their payment before commission is paid - Paycom charging your commission back because a customers termed before the 6 month mark - working on during black out holiday months (November / December)..etc. there will be many tough days.

     This also goes the same for office politics. You have to be liked, in a personal sense (non-professional) by your direct supervisor or you will be first on the block. Again, I've seen representatives in my region perform well through out the year, and the in first down month they have had, their supervisor PIPs them and terminates them the proceeding month. And this was in the case of a representative exceeding quota up until that time.

    Advice to Potential New Hires:

    Apply to either Workday, ADP, ZenPayroll, Paylocity....etc.

    Any of these will have Better Pay, Better Work Life Balance, and slightly better management.

    Advice to ManagementAdvice

    Stop having team members write your own glassdoor reviews.
    This is suppose to be a neutral forum for potential new hires to assess if the company can be a fit for them.
    Learn that the annual surveys you run are not a reflection of the actual dissatisfaction stewing inside the organization. Staff and employees are afraid of voicing their real opinions in fear of instant termination.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    The best company with a cubicle setting in OKC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Client Specialist in Oklahoma City, OK (US)
    Former Employee - New Client Specialist in Oklahoma City, OK (US)

    I worked at Paycom full-time (more than an year)

    Pros

    $1 medical insurance, $4 catered in lunches

    Cons

    Sitting in a cubicle, the rest is all great

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Collaborative Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Oklahoma City, OK (US)
    Current Employee - Anonymous Employee in Oklahoma City, OK (US)

    I have been working at Paycom full-time (less than an year)

    Pros

    Paycom is a busy, fast paced environment. There is no shortage of work and the team I work with are there to help with anything I need. I have worked for a couple large companies such as Paycom and they have all had their challenges but here I have found that everyone is willing to support each other. If you need help all you have to do is ask. $1 insurance, $4 lunches, free gym are some nice perks too.

    Cons

    IT has this place locked down. I understand the rational behind it, it just makes getting some things done a little harder. Other than that it's a great place to work.

    Recommends
    Positive Outlook
    No opinion of CEO

    Paycom Response

    Oct 16, 2014Representative

    Thank you for your review! We handle sensitive information which, as you noted, is why our IT security is very thorough. We appreciate your review and hope you have continued success at Paycom.

  9. 1 person found this helpful  

    Phenomenal company with excellent opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at Paycom full-time

    Pros

    At Paycom, there are incredible opportunities for advancement. My manager is deeply invested in my success and I have gained more experience here than any other job before. I honestly believe that Paycom is one of the best companies to work for.

    Cons

    The only thing I can think of, is that it is a lot of work, but I love what I do so it is worth it.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great Company to Work For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Sales Representative in Los Angeles, CA (US)
    Current Employee - Executive Sales Representative in Los Angeles, CA (US)

    I have been working at Paycom full-time (more than 3 years)

    Pros

    Competitive, positive work environment, great team spirit! Paycom is overall a great company to work for! If you have the drive and desire there are people willing to help you succeed. The opportunities at Paycom are endless! The company culture is second-to-none and all the sales reps feel like one big family, we are always encouraging one another along the way.

    Cons

    The first year is the hardest only because there is so much to learn; however, the training is excellent and after you build that solid foundation, you feel completely prepared for anything.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Sales- Churn and Burn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Paycom full-time (less than an year)

    Pros

    For the (in my estimate) less than 10% of reps that actually crush it, the comp is pretty unbelievable. Solid resume builder if you can last a year or longer. You'll learn a lot about various aspects of business that are applicable to many other opportunities. I still think the product and service model is the best available option for probably 85% of businesses in Paycom's target market, but that may just be the Paycom Kool-Aid talking.. There's another "pro": lots of kool-aid.

    Cons

    The rest of these reviews are heavily skewed by management or operations roles at corporate that are completely different and, in my opinion, not at all representative of the typical Paycom Sales Rep Experience. Key things to expect in the sales roles here:

    Truly Impressive turnover- 70% of my class was gone by our 9th month. This was typical and my office had even worse figures for first year reps.

    Terrible culture- Even the majority of those who excel are constantly debating leaving. They hang on for the next commission check and put up with management until they finally can't take it any more. You will be worked like a dog and given the worst PTO and Holiday policies I've ever seen. Management literally scoffs at, and is baffled by, the concept of work-life balance. There is also constant politicking so be ready to play the game 24/7.

    Obstructive micro management- You'll constantly be struggling to balance the work you really need to complete to close business and the busy work your manager makes you do to hit activity metrics that haven't been relevant for years.

    Advice to ManagementAdvice

    Update metrics that reps are evaluated on to reflect today's sales cycle. Continue moving towards a more modern sales process with SDR's. Get out of your reps way and let them do what they were hired to do.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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