Pier 1 Imports

  www.pier1.com
  www.pier1.com

Pier 1 Imports Reviews

Updated 15 November 2014
Updated 15 November 2014
608 Reviews
3.1
608 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
323 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 61 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 111 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 44 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I loved working there would still work there if I hadn't moved!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager/Sales Lead in Bellevue, WA (US)
    Former Employee - Manager/Sales Lead in Bellevue, WA (US)

    I worked at Pier 1 Imports full-time (less than an year)

    Pros

    Management always treated everyone fairly and were always very understanding if anyone needed to switch shifts or have any problems. The company is very customer focused and make all the employees feel comfortable if they have any suggestions.

    Cons

    The only con is they really push you to get customers to open up credit cards and a lot of customers don't want to talk to someone about opening a credit card.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dallas, TX (US)
    Current Employee - Sales Associate in Dallas, TX (US)

    I have been working at Pier 1 Imports part-time (more than 5 years)

    Pros

    Flexible hours, good products, workable holiday hours

    Cons

    personal growth can be hard at times

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Worst Job Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    Great co-workers. The people, including my manager, were wonderful. Everyone worked really hard despite the fact we all rolled our eyes about the fact we were even working there! Everyone knew they were over worked and under paid.

    Cons

    I really liked my co-workers at Pier One Imports. Beyond that it has to be one of the worst jobs I've ever had. There are so many skus in the store that sales associates are constantly working as stock boys. I always felt pulled between getting the never ending boxes of merchandise unpacked, and relating to customers. Pier one provides a lot of training for a retail store, but there is no commission for those sales. I felt so much pressure to get people to sign up for their credit card, or to buy one more overly fragrant candle. But at the same time I was still getting my crappy $9.00/hour! One day as I was straightening up the pillow wall for the millionth time, a shelf fell on my nose. I was ok, but I realized I was working way too hard for such a low wage.

    Advice to ManagementAdvice

    Pay your employees more. Offer commission.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    sales lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader in Daphne, AL (US)
    Former Employee - Sales Leader in Daphne, AL (US)

    I worked at Pier 1 Imports full-time (more than an year)

    Pros

    Great team, flexible hours when fully staffed.

    Cons

    -It's hard to keep the store fully staffed when the company pays so low and offers so few hours to associates and sales leads.
    - you are expected to do a lot a work for little pay
    - the work is very accident prone and very physical. If you aren't strong or willing to work your butt off, forget it.

    Advice to ManagementAdvice

    My store managers were wonderful and very caring, so no advice needed here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Sales lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead
    Current Employee - Sales Lead

    I have been working at Pier 1 Imports part-time (more than 5 years)

    Pros

    Great people to work with and they can make the day go by a lot faster. 25 % discount if you like shopping at Pier 1.

    Cons

    hours vary week to week, depending on what they need. Sometimes its 30 hours a week other times 12 hours. Pay is terrible. The store manager would do our annual employee reviews without even discussing it with us, when we asked him about our reviews he said was working on it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Non sense

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    Salary
    Some people
    A good step for your next job
    Expensive benefits
    Learning experience of what not to do

    Cons

    60 per week
    Managers
    Safety
    No logic
    They loose a Supervisor every 3 months

    Advice to ManagementAdvice

    Take care of your supervisors

  8.  

    I honestly am not enjoying it here.

    Current Employee - Associate
    Current Employee - Associate

    I have been working at Pier 1 Imports part-time (less than an year)

    Pros

    Occasionally you get nice people that you work with.

    Cons

    I did not receive a choice of direct deposit or a paycard, they just gave me a paycard. The paycard that I believe is the standard is Metabank which is a terrible company in its self (money won't transfer to your bank correctly, awful customer service, etc.) I didn't get many hours a week, 5 hours tops, even if I am seasonal at a previous job I received 10-15 hours. And recently I never got paid for one of the days I worked there. Lastly when receiving shipments, many of the boxes are marked wrong or are indecipherable.

    Advice to ManagementAdvice

    Get organized.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Overnight Stock Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overnight Stock Coordinator in New York, NY (US)
    Current Employee - Overnight Stock Coordinator in New York, NY (US)

    I have been working at Pier 1 Imports full-time (more than 3 years)

    Pros

    It is interesting if you are creative. If you like to arrange furniture and design displays that will be appealing to the consumer. If you are working in the New York City Area you are compensated weekly instead of Bi-Weekly.

    Cons

    Compensation is no competitive and under satisfactory for the amount of work and commitment required. Leadership is reactive instead of pro-active. You will consistently be understaffed and over worked. There isn't any effective training to elevate the efficiency and productivity of the team as well as your role. The office culture is very catty and competitive. There are constant violations of H.R confidentiality agreement. If you don't mind it being shared then do tell all. Mediocre Benefit package.

    Advice to ManagementAdvice

    Listen to your employees. Appreciate them and raise morale.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Very little room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    My coworkers were generally very friendly and helpful. Management was really nice and they are very good about working around your schedule.

    Cons

    This job is only good if you're looking to work part time, a couple of days per week. This might be an ideal situation for someone that's semi-retired looking to get out of the house, or a college/high school student, or if you're just looking for a second job.Every sales associate is considered a "limited employee", meaning they are all part time and not one of them can work more than 20 hrs a week. You'll be lucky to work 10 hrs a week, because they hire such a large amount of sales associates and keep them all working just a couple days per week. The only way to get more hours is to be promoted to a management position, and that's very unlikely to happen considering there are a lot of sales associates that have been there for years, trying to move up in the company. And if you DO move up, you'll hardly get a raise and you'll work maybe, 30 hrs a week (not even full time). They push the Pier 1 card way too hard on customers, and train the employees to badger the customers and follow them around the store trying to get them to buy something. They push employees way too hard to make sales. The sales goals are completely unrealistic.

    Advice to ManagementAdvice

    Quality not quantity..hire less sales associates and give them more hours, better pay and benefits. Set REALISTIC sales goals and don't push your associates to annoy customers into buying something or signing up for the pier 1 card. Most shoppers do not like to be pestered into buying or signing up for something

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Friendly and unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    Best people I've ever worked with, family culture. Lots of training for the job and managers that really care about what they do. 25% discount.

    Cons

    No respect for schedules. Required late night projects and early morning meetings not specified in the hiring process outside of normal business hours. Low wages for what is required/expected of you. No commission for sales.

    Advice to ManagementAdvice

    Give the option for no "flex" shifts.
    Higher starting wage.
    Give commissions for rewards card sales.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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