Pier 1 Imports

  www.pier1.com
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Pier 1 Imports Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

3.1 519 reviews

69% Approve of the CEO

Pier 1 Imports President, CEO, and Director Alex Smith

Alex Smith

(288 ratings)

55% of employees recommend this company to a friend

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy (in 91 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break) (in 31 reviews)

More Highlights
519 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Nice place to work

    Sales Leader (Current Employee)

    ProsFun, upbeat place to work

    Constagging and detagging sales every month is a huge waste of time. Need to come up with a better way to promote sales.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Wilsonville Pier 1

    Sales Associate (Former Employee) Wilsonville, OR (US)

    ProsJim was a fantastic manager, very willing to help you succeed.

    Conshours sucked- most part time only got 8-10 hours a week.

    Advice to Senior ManagementNot familiar with current management- employee incentives were nice, past management was fantastic.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great experience, would definitely work again

    Sales Leader (Former Employee) Anaheim, CA (US)

    ProsGreat coaching opportunities and opportunity for bonuses upon sales goals being met as team. I would work there again!
    Getting to know the regular customers who come in and allow you to help them design is extremely fun!

    ConsAt the time, they were willing to only hire from the outside, as an interim Assistant Store Manager, trying to become a regular Assistant Store Manager; this was upsetting to hear.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Needs a lot of improvement.

    Anonymous Employee (Former Employee)

    ProsBeautiful building to work in (Headquarters). Free parking. Great cafeteria.

    ConsComputer software broken more often than not. Crazy hours. Lack of permanent seating. Pay is so-so. Not competitive pay. When you hire on they make it seem like you are going to contribute to the company and be an important part of it. I didn't see that. Roller-coaster shifts. Different start time each day and no two days in a row off. No way to plan. Job description not accurate.

    Advice to Senior ManagementBe more professional. Know your employees and take a genuine interest in them. Quit paying lip service to questions and problems that arise. Please be aware that your employees are your company. Be pro-active instead of running around looking for the next meeting. Way too many meetings at this company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Sales Associate

    Anonymous Employee (Current Employee)

    ProsNew merchandise comes in all the time and great people to work with.

    ConsVery small pay raises for working hard and selling their credit card. They keep you under 20 hours as so they not to pay you any benefits.

    Advice to Senior ManagementYearly reviews need to be done

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great Customers!

    Sales Associate (Current Employee)

    ProsCustomers are a cut above and loyal, this gives you a chance to build relationships. MOD's are all former associates so they know how things work. I transferred from a high-volume store to a lower-volume store and they can't believe how fast I can process 12ft of freight once a week. I'm used to 15-18ft twice a week! They are pretty good about time-off and emergencies situations were no problem. Both stores have exceptional managers. The ability to transfer is a BIG plus.

    ConsHours are generally low, 8-15 hours a week and not consistent, and who wants to work a 3 hour shift. Flex shifts are just wrong! New store schedules 3 flex's and 2 regular shift a week and call in is 1 hour before so I need to be ready before I call and they never need me. Old store maybe 1 flex a week with a 2 hour call in. Pushing the Pier 1 credit card so hard can really drive you and the customers crazy.

    Advice to Senior ManagementDon't hire 20 people and give them 10 hours per week. I understand flex shifts but make them the exception not the rule. Understand that we are reaching a saturation level with credit, emails, etc., and stop tying it to more hours as a reward. Don't hire sales leaders or management from lower quality retailers, they are hard to work with. Promote from within, as the experience and mind-set is already there. Upper management should take the time to talk to sales associates when the visit the stores. We are part of the team too!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great Products

    Sales Associate (Current Employee) Westport, CT (US)

    ProsBeautiful products, pleasant working envirnment. Nice people to work with and good customer base.

    ConsNot enough hours, pay is very low. Certainly need to have a second job to support yourself....which is ashame. More employees would stay if the compensation and/or the hours were better. Very seldom will give an employee 20 hours due to having to pay out benefits. They'd rather have more staff to fill in than to give their good employees more hours. Not good for overall morale...doesen't make anyone feel appreciated.

    Advice to Senior ManagementFight harder for your good employees...those that you really want to keep.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    I LOVE THE BRAND!!! Love the customers

    Assistant Store Manager (Current Employee)

    ProsI have been at my store for more then 6 years and i get 6 weeks paid vacation!!! good benefits

    Consthe pay... raises when we do get them are very little. i don't feel anyone that works should not get a raise at all.

    Advice to Senior Managementi feel there is no room to move up.. most store managers have been there for years...

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Asst. manager

    Assistant Store Manager (Current Employee)

    ProsIf you are lucky enough to reach full time for the company the benefits are really great. My fellow associates are also really amazing people and I find that our company attracts a great quirky associate who makes working so much fun.

    ConsStock processing is a huge area that needs to be focused on. It's continuously changing and the expectations are changed every other year. I don't think corporate has a true understanding of how much time and energy it takes to do the tasks that we are assigned. Low pay and high expectations plus the idea that we should have a staff that only works maybe 10 hrs a week( if they are lucky) Per person is really unrealistic. We loose so many great associates because of the need for them to have hours in order to actually live.

    Advice to Senior ManagementSpend some time in store across the country to get a true understanding of what it takes to actually run the tasks that you have set us out to do.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Ok for part time only, no guarantee of hours

    Anonymous Employee (Former Employee)

    ProsPeople are friendly and nice atmosphere

    ConsNot enough hours to sustain this job

    Advice to Senior ManagementBetter employee recognition is required

    No, I would not recommend this company to a friend

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