Pier 1 Imports Reviews

Updated 28 August 2014
Updated 28 August 2014
561 Reviews

3.3
561 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
301 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy (in 91 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break) (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    One of the better retail jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Cedar Hill, TX (US)
    Former Employee - Sales Associate in Cedar Hill, TX (US)

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    Customers are middle aged women shopping for home goods. It's generally a pleasant atmosphere, and you don't deal with a lot of riffraff.

    Cons

    Depending on the location, it can be kind of boring at times. There's not a lot of traffic like other retailers, and you can only straighten candles for so long.

    Recommends
  2.  

    Wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Charleston, WV (US)
    Current Employee - Sales Associate in Charleston, WV (US)

    I have been working at Pier 1 Imports part-time for more than 3 years

    Pros

    Fun staff, great products, creative environment

    Cons

    pushing customers to apply for credit cards

    Advice to ManagementAdvice

    Pier 1 needs to stop referring to their customers as "she" and "her", with gender roles changing so much, I think it would benefit the company to include all genders.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fun Place, Mediocre Pay & Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader  in  Clearwater, FL (US)
    Former Employee - Sales Leader in Clearwater, FL (US)

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    Loved the creativity and work environment here. There is plenty of opportunity to move up. Within a couple years you can be an assistant manager and within 5 years have your own store starting with no experience and learning in-house. Good discounts!

    Cons

    Until you get your own store, pay is not great. Even assistant managers make less than $30k a year. The benefits are okay, but there are much better insurance options out there. There is a LOT of pressure to get people to open credit cards with the company and employees can be disciplined for not meeting goals.

    Advice to ManagementAdvice

    Create a process for entry-level employees so they can get on a clear path to working their way up through the company.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    sales lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader  in  Scottsdale, AZ (US)
    Current Employee - Sales Leader in Scottsdale, AZ (US)

    I have been working at Pier 1 Imports part-time for more than a year

    Pros

    The management and people are great

    Cons

    pushing credit cards and long holiday hours.

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  6.  

    Very relaxed, laid back job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Kemah, TX (US)
    Current Employee - Sales Associate in Kemah, TX (US)

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    Relatively easy job once you get used to things. Decent pay. Nice people. Everyone is like family. Pretty good benefits. Flexible scheduling. They'll work with you if you have school/sports, etc.

    Cons

    Very few hours. Get used to getting sent home early because of payroll. They want you to get customers to open Pier One Credit Cards and require one per shift, but it's really not realistic.

    Advice to ManagementAdvice

    Cut back on minimum amount of people hired for each store and give workers more hours.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Enjoyable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Manhasset, NY (US)
    Current Employee - Assistant Store Manager in Manhasset, NY (US)

    I have been working at Pier 1 Imports full-time for more than a year

    Pros

    Great working environment. Flexibility and opportunity for growth are apparent at Pier 1. Management values associate feedback.

    Cons

    This is one of the top retail companies and hard work is appreciated by upper management.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    As a seasonal sales associate I had a great time working with Pier One in visual merchandising.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate  in  West Bend, WI (US)
    Former Employee - Seasonal Sales Associate in West Bend, WI (US)

    I worked at Pier 1 Imports part-time for less than a year

    Pros

    My immediate supervisor and her supervisor were really friendly and easy to work with. I learned a lot about home decor and furniture- as this was my first time in a home store- in my time there. I feel I made big advancements in my sales approaches. Coming into work was like coming into a friend's home and I feel like customers felt that way every time as well. Great company values. The compensation was above average and the 25% discount was fantastic!

    Cons

    While pay was great, hours were lacking. It takes quite a while to move up in the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good experience, nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Royal Oak, MI (US)
    Current Employee - Sales Associate in Royal Oak, MI (US)

    I have been working at Pier 1 Imports part-time for more than 3 years

    Pros

    Great customers, friendly people. Interesting pieces for sale.

    Cons

    Pay isn't great. Stock room is always very dirty, and often very cold.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    I enjoyed working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader  in  Nashua, NH (US)
    Former Employee - Sales Leader in Nashua, NH (US)

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    Good sales bonuses and fair when asking time off.

    Cons

    Retail hours are not always the best.

    Advice to ManagementAdvice

    To try to be more relate-able to your staff members.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    As a new hire, the work place seems promising.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Mesa, AZ (US)
    Current Employee - Sales Associate in Mesa, AZ (US)

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    The discount isn't bad and the coworkers seem friendly enough. Management seems like they have it together. Time will tell.

    Cons

    Not sure how I feel about pushing that PR1CC onto customers. But it's part of the job so I'll do it without sounding too pushy or desperate.

    Advice to ManagementAdvice

    Look into current employees seeking more work hours. Share the work load.

    Recommends
    Positive Outlook
    No opinion of CEO

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