Polo Ralph Lauren Reviews

Updated 25 April 2015
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Employee Reviews

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  1. It is a great company with great opportunity for growth. Also its a company that carries quality products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Orlando, FL (US)
    Former Employee - Sales Associate/Cashier in Orlando, FL (US)

    I worked at Polo Ralph Lauren part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Being able to work for a high fashion company with opportunity to grow within the company and learn new things. Also being able to take advantage of great clothing discounts.

    Cons

    Working at night or all night having to restock the floor or having to put away clothes is one of the biggest cons. Also there are times that get really busy and can be stressful.

    Advice to Management

    I think its great how polo gives so many people the opportunity to work there. But I would advice that they are careful with management within the store. Knowledge of excel ect. are just as important as management skills.

  2. Great brand to work for if you love fashion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Orlando, FL (US)
    Current Employee - Assistant Manager in Orlando, FL (US)

    I have been working at Polo Ralph Lauren full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Global Recognition of the brand.

    Cons

    Corporate structure and micromanagement.

    Advice to Management

    Give managers the resources to be successful.

  3. A great family to be part of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Polo Ralph Lauren full-time (More than 10 years)

    Recommends
    Recommends

    Pros

    The benefits are amazing, the people who work here want to be here, and there is a feeling that we're on the cusp of great things. People are genuine and the friendly culture lets you feel extremely welcome in the office.

    Cons

    Lack of recognition and compensation for great work leads to a low level of motivation. Communication of these issues is also extremely low between peers and their management.

    Advice to Management

    Encourage managers to guide their employees toward the skills they need to move up. This will keep employees engaged and working hard to move forward with the company.

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  5. Graphic Designer for Ralph Lauren Media

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Graphic Designer in New York, NY (US)
    Former Contractor - Graphic Designer in New York, NY (US)

    I worked at Polo Ralph Lauren as a contractor (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    People are great
    Pay is fair
    Opportunity for growth/moving up

    Cons

    A lot of production work
    Not a lot of variety
    Not much creative freedom

  6. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant in New York, NY (US)
    Current Employee - Executive Assistant in New York, NY (US)

    I have been working at Polo Ralph Lauren

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great boss. Good benefits. Discount was decent.

    Cons

    Good run, until getting laid off due to new senior management

  7. Ralph Lauren is a great organization to get a career started.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Polo Ralph Lauren full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Amazing organization for internal growth.

    Cons

    Compensation & benefits and work/ life balance could be improved.

  8. Inspector

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Inspector in High Point, NC (US)
    Former Intern - Inspector in High Point, NC (US)

    I worked at Polo Ralph Lauren as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get to learn different ways of folding clothes

    Cons

    Picking out clothes and making sure everything is right

    Advice to Management

    You will catch on to everything quick

  9. Great organization, bad store-level management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Polo Ralph Lauren full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    -Total compensation package is above market average
    -Great developmental experience in higher-volume stores
    -Clear operational expectations at store-level

    Cons

    -Lack of field management presence in-store; DM's aren't aware of General Manager behaviors
    -No clear career path for candidates showing aptitude for furthering their career interests; all progression is determined by General Manager at the store-level, which prevents qualified candidates from progressing based on biases
    -General Managers aren't always present in their business, oftentimes spending entire work weeks in front of the office PC

    Advice to Management

    Create a culture of inclusion and accountability in the stores. Sales Associates, Supervisors and Assistant Managers want to have clear career and development paths that are supported by field managers, not only by General Manager. Field management (DM, RD) need to have a stronger in-person presence in the stores to ensure accountability is occurring.

  10. Great company

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Polo Ralph Lauren

    Pros

    Learned a lot about customer service

    Cons

    Working weekends and holidays was not ideal

  11. Immediate changes are needed at the St. Louis site to improve manager-employee relations for the store to be successful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Saint Louis, MO (US)
    Current Employee - Customer Service Representative in Saint Louis, MO (US)

    I have been working at Polo Ralph Lauren part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Enjoy working with customers and selling product. Appreciate the employee discounts on merchandise. Store location is good.

    Cons

    Managers at the St. Louis location appear very unhappy, moody, and do not treat the employees well. The orientation process is poor. Managers berate employees in front of customers. The managers create a hostile environment, causing 7 employees to quit in one month. When the managers are approached to discuss these poor conditions, they are told to “suck it up and deal with it or quit.” The work schedule used to be posted on line. However, they recently changed it so that employees must go up to the store to find out their schedule. During poor snowy weather conditions, high school students had to drive up to the store to get their schedule and were yelled at when they called on the phone to ask for the weekly schedule. A high school student was given 32 hours to work each week. When they had a 1:1 with the manager requesting a 20-hour schedule, the manager told the employee to deal with it. She had to work 30+ hours while going to college and they should be able to work 32 hours while in high school. She said, “Either deal with it or you can quit right now.”

    Advice to Management

    Improve the orientation process. Improve manage-employee morale. Spend more time visiting your St. Louis store and speak with your managers and find out why they are so unhappy before losing more staff members who are highly motivated and eager to succeed. Speak with the store employees and get their opinions on what needs to be done to make the working conditions better. The current management staff at the St. Louis, MO store needs to be given a chance to improve or be replaced.

Polo Ralph Lauren Photos

main elevator bank
Men's Department

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